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Best Western Plus Waterfront Hotel

1,019 reviews
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Traveller (250)
Room & Suite (125)
Dining (8)
Overview
  • Excellent40%
  • Very good36%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
“panoramic view”(38 reviews)
“detroit skyline”(101 reviews)
“breakfast buffet”(25 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Waterfront Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Reviews (1,019)Write a Review
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375
366
146
66
45
Show reviews that mention
All reviewspanoramic viewdetroit skylinebreakfast buffetparking garageroom was cleanwould stay here againdowntown windsorwater frontfront desk staffyogurttunnel busexcellent viewacross the riverthe breakfast areahot tubking bednice rooms
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1 - 5 of 998 reviews
Reviewed 2 days ago

My wife and I stayed here Feb. 15 and 16.Check-in was smooth, got a parking pass but didn't know there was a cost for it, $15/day. Parking directly behind hotel, come back in through the back door. Room was clean and there was a great...More

Thank MrDofJD
Hotel's Favourite
Reviewed 8 December 2017

I last stayed here when it was just called The Waterfront Hotel after the Hilton branding left. It was in the middle of a big renovation at that time back in 2014. Three years later and the place is great. The staff are friendly, the...More

Thank Vegas2007
Response from BEST WESTERN PL... D, General Manager at Best Western Plus Waterfront HotelResponded 15 December 2017

Thank you for taking the time to review our hotel. We are delighted to read you enjoyed your recent stay with us. We thank you for your kind words about our hotel and yes the hotel is located in the heart of downtown Windsor. We...More

Reviewed 6 days ago

The one issue with this location is the amount of pan handlers in the parking lot. Including the fact that they were coming in through the back door and pan handling customers of the hotel. The staff was aware since we had a severe issue...More

2  Thank Carrie W
Reviewed 6 days ago

Beautiful hotel, beautiful view from the 19th floor. Staff was great, very helpful with places to visit and eat. Breakfast was good. If you are staying more than 1 night, you have to ask the front desk for another breakfast voucher, they will no worries....More

Thank MzTina608
Response from BEST WESTERN PL... D, General Manager at Best Western Plus Waterfront HotelResponded 5 days ago

Thank you for your great review. I am glad you enjoyed your stay with us and we do have great staff working at the hotel. We are located in the heart of downtown Windsor and within minutes to most attractions. The hotel does charge for...More

Reviewed 1 week ago

Rooms are nice and clean with a great view of the river Detroit skyline. Would highly recommend this place. Have stayed here a few times and never disappointed. Will be back for the fireworks in June.

Review collected in partnership with Best Western
Thank L3634QPronm
Response from BEST WESTERN PL... D, General Manager at Best Western Plus Waterfront HotelResponded 5 days ago

I am glad to see your a regular guest and that we are doing things right. I do appreciate your review and I look forward to meeting with you during your Fireworks stay with us. Regards, Moe Razak General Manager

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Pool
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Indoor pool
Details
Price range
US$ 108 - US$ 188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 108 - US$ 188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (250)
Room & Suite (125)
Dining (8)
Pool & Beach (7)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Questions & Answers
Ask a question
MzTina608
6 February 2018|
AnswerShow all 6 answers
Response from Peter C | Reviewed this property |
There’s restaurants within 5-10 minute walk, the Keg is a couple of minutes walk. Hope this helps
1
Vote
Debbiemilan
1 February 2018|
AnswerShow all 6 answers
Response from D R | Reviewed this property |
All the standard rooms have a view on either the right or left side of the building which give a view of the river on that side. However the best views are the panoramic view that are directly in front of the hotel giving... More
0
Votes
121carrieg
11 October 2017|
AnswerShow all 4 answers
Response from Marwan K | Reviewed this property |
Sorry again, I did not use the pool as I was on a business trip so I never checked out the times. You can call the Hotel directly to get this info. Regards
0
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Room Tips
"If you can afford the extra cost take a suite"
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"Every room has a view"
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"Ask for lakeside for the view it's worth it."
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"I am from Windsor, so a room in any direction brought back memories. The best side is the north side facing..."
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