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All reviews front desk continental items water pressure was great yogurt close to downtown free wifi waffle maker would stay again sitting area within walking distance fridge and microwave room was large hotel is located hot items stayed one night hot breakfast tunnel bus
We walked in and wanted a room, instead all we received was seriously poor service, terrible customer service to say the least. This was the first time we ever walked out of a place, not getting a room. The girl had no inclination of wanting...More
Date of stay: November 2018
Response from Christine M, Executive Director of Operations-Sunray Group at Comfort Suites DowntownResponded 1 week ago
Thank you for taking the time to post your comments concerning your intended stay at Comfort Suites Windsor. I am very sorry to learn of the poor service you encountered. So that I am able to address the situation, I would like to know the...More
We stayed there for 3 nights (2 adults and 2 kids)
Room was big, clean and had everything we needed.
Hotel is small but everything we needed. Free breakfast was served in the lobby and it was extra clean ( kudos to lady taking care...More
Date of stay: August 2018
1 Thank Debbiemilan
Response from Nick_GM_CSW, General Manager at Comfort Suites DowntownResponded 6 September 2018
Thank you for taking the time to write a review from your recent stay with us. We're so glad you enjoyed your stay with us, aside from the noise issues. We appreciate you staying with us and I will be sure to let...More
This property is nicely renovated and my room was spotless. My king bed was very comfortable and the room had a lounge area with a sofa. My room also had a fridge and microwave and a Keurig coffeemaker. The bathroom had plenty of counter space...More
Date of stay: July 2018
Response from Nick_GM_CSW, General Manager at Comfort Suites DowntownResponded 1 August 2018
Thank you so much for taking the time to write such a wonderful review from your recent stay with us. I'm so glad to hear you had an excellent stay and enjoyed all of the amenities our hotel offers. I will be sure...More
I desired weekend accommodations within walking distance to the riverfront. However, I would have selected another hotel if I had known:
- Extremely loud hallway and adjacent rooms. Curfew nonexistent.
- There were small glass shards in the carpeting at the bathroom entrance,
Ok. At first view one might look around and keep driving, as I did. Pulled into a local gas station and checked Trip Advisor. Inside, it's actually quite nice. The room was nicely appointed, staff at the front desk helpful. If you're in town for...More
Date of stay: July 2018
Response from Nick_GM_CSW, General Manager at Comfort Suites DowntownResponded 11 July 2018
Thank you for taking the time to write a review on your recent stay with us. I'm happy to hear you enjoyed your stay with us and I appreciate your comments about the area. We are situated in a residential area and is...More
We provide a home away from home experience to all our guests. We are located in the heart of beautiful Downtown Windsor offering you fast access to all the local attractions. Casino Windsor, Dance Clubs, …MoreDetroit Tunnel, WFCU Arena, Windsor Spitfires, Tiger Games, NEW ADVENTURE BAY WATER PARK, Shopping District and many local restaurants and wineries. All of our rooms include: fridge, microwave, Keurig, local calling, FREE WIFI and Hot Breakfast. Pet Accommodation: 25.00 CAD Per Stay. Limit of 1 Small Dog Per Room. On-site parking is charged at a rate of $10.00 per day. A valid bank issued Credit Card must be presented for all reservations upon check-in. Visa Debit, MasterCard Debit and Prepaid Credit Cards are not accepted to guarantee reservations and at time of check in. A valid credit card and photo id must be presented upon check in. The hotel requires room and taxes + 100.00 CAD authorization for incidental charges. 250.00 CAD fee is applied for smoking in the hotel. Less
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