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Holiday Inn & Suites - Ambassador Bridge

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Traveller (51)
Room & Suite (46)
Dining (10)
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Overview
  • Excellent25%
  • Very good48%
  • Average15%
  • Poor7%
  • Terrible5%
Travellers talk about
“front desk”(48 reviews)
“sports teams”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Offers from Holiday Inn & Suites - Ambassador Bridge
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (351)
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Traveller rating
87
163
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19
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87
163
51
25
19
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All reviewsambassador bridgefront desksports teamstim hortonsking bednice hotelattached restaurantsitting areahuron churchhousekeeping staffhockey tournamentthird floorthis past weekendcheck in was easyindoor pooltruck trafficuniversity
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1 - 5 of 345 reviews
Reviewed 1 week ago via mobile

I stayed for 1 night at this newly renovated hotel. I had a huge room with a king bed, desk, a separate area with a sofa, dresser, chair, side tables and a coffee table. More room than I would ever need and at a great...More

Thank A D
Response from HolidayInnSuite... W, Front Office Manager at Holiday Inn & Suites - Ambassador BridgeResponded 1 week ago

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome...More

Hotel's Favourite
Reviewed 6 February 2018

Stayed for a weekend for friends wedding. Room on backside of hotel, quiet and not very exciting view but we noticed there was parking at back of hotel that was sparingly used. Parked there the rest of weekend, lot in front very busy/full. Very spacious...More

1  Thank Maria S
Response from HolidayInnSuite... W, Front Office Manager at Holiday Inn & Suites - Ambassador BridgeResponded 8 February 2018

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gabriel, P Night Duty Manager

Reviewed 3 weeks ago via mobile

While the view was lovely, other things were lacking: the bed was pretty uncomfortable, and the bottom sheets weren't tucked in giving a sloppy appearance. In the morning, one if the 3 elevators broke and guests were waiting for at least 13+ minutes for one...More

Thank Helen-Marie R
Response from HolidayInnSuite... W, Front Office Manager at Holiday Inn & Suites - Ambassador BridgeResponded 3 weeks ago

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome...More

Reviewed 3 weeks ago

We arrived in the middle of significant upgrades to the facility. When the rooms assigned were having work done on them, the manager upgraded both our rooms to beautiful king bed suites on the seventh floor. We had a wonderful stay and are looking forward...More

Thank Ruth I
Response from HolidayInnSuite... W, Front Office Manager at Holiday Inn & Suites - Ambassador BridgeResponded 3 weeks ago

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gabriel, P Night Duty Manager

Reviewed 10 May 2018 via mobile

We were told by central booking that four breakfasts were included for $208 even though we were only three people. However when we checked in the front desk was adamant that they only include two. We were also charged an extra $10 for the third...More

Thank Peter M
Response from HolidayInnSuite... W, Front Office Manager at Holiday Inn & Suites - Ambassador BridgeResponded 12 May 2018

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Indoor pool
Heated pool
Details
Price range
US$ 128 - US$ 199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Windsor
#3 Business Hotel in Windsor
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 128 - US$ 199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Windsor
#3 Business Hotel in Windsor
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (51)
Room & Suite (46)
Dining (10)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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Fraser C
22 June 2017|
AnswerShow all 6 answers
Response from grazza74 | Reviewed this property |
It's a normal elevator? Didn't have to wait long at all.
0
Votes
kmbaily
29 April 2016|
AnswerShow all 2 answers
Response from Fraser C |
How long was the elevator ride please reply soon thanks
0
Votes
kmbaily
29 April 2016|
Answer
Response from GinRocks | Reviewed this property |
I'm sorry. I was on vacation today and left my phone behind. I'm sure your daughter was able to watch the game even though they lost. Enjoy your weekend.
0
Votes
Room Tips
"Ask for a room that does not face the road"
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"Ask for a quiet floor if you want to sleep in."
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"Rooms on backside of hotel are quiet."
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"Would try back of hotel away from the main rd."
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