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Executive Hotel Cosmopolitan

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752 Reviews from our TripAdvisor Community

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There are newer reviews for Executive Hotel Cosmopolitan
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Showing 713: English reviews
London, United Kingdom
Reviewed 26 November 2016

The staff at the hotel are very nice and helpful, they just dont say no to anything, all our5 silly request were answered promptly, the location and mix of facilities are good, food at Wildfire was great, cant wait to go back :)

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Helpful?
Thank mmathew2016
Brenda C, General Manager at Executive Hotel Cosmopolitan, responded to this review

Thank you so much for your review! I am pleased to hear that you enjoyed your stay with us and had the opportunity to also enjoy a meal at Wildfire. We look forward to welcoming you back in the near future!

Halifax, Canada
Reviewed 26 November 2016

I stayed in a Tranquility Suite1 Bdr-Premium which was quite nice. The kitchen didn't have a ton of stuff in it, but I could call down to get more things to do cooking. The bed was comfortable enough, but not what I would consider super comfortable. The low points of my stay involved the sloppy housekeeping (rooms and corridors) and...

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Helpful?
Thank David W
Brenda C, General Manager at Executive Hotel Cosmopolitan, responded to this review

Thank you for the review and your feedback. I have reviewed your review with our team so that we can better service our guests. Please rest assured that we strive to provide outstanding guest service and clean, comfortable accommodation. We hope to see you again in the near future!

Reviewed 24 November 2016

To put it briefly, it was the worse hotel we have ever stayed in and we have stayed in hotels in more than 30 countries. I would recommend to not check in there even if you have to sleep on the street as street would be much better than this place. I'm have sent an email to Gina and still...

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Helpful?
2Thank Aamna Z
Brenda C, General Manager at Executive Hotel Cosmopolitan, responded to this review

Thank you for your honest feedback for your most recent visit with us. Please accept my sincere apologies. I am extremely disappointed that we were unable to exceed your expectations on this stay and for lapse in service you described. Please rest assured that we are reviewing your concerns with service to the team. Our goal is never to accuse...

London, Canada
Reviewed 23 November 2016

I had the worst hotel experience of my life when I arrived at the Cosmopolitan after 9 on a Thursday night to find my reservation cancelled. Despite my confirmation saying that check-in was between 3-midnight, my reservation was cancelled when I did not show up before 6 p.m. I had booked with expedia and it seems as if the credit...

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Helpful?
Thank Tracy I
Brenda C, General Manager at Executive Hotel Cosmopolitan, responded to this review

Thank you for your review and feedback. I am sorry to learn about the old credit card used to guarantee your room with us. A valid credit card is a requirement for a room guarantee or "hold" and should one not be provided, we release the guest room at 6pm. This is a standard practise in the hotel industry. As...

Cobourg, Canada
Reviewed 22 November 2016 via mobile

I have stayed here several times and am always happy to return. It is located near the Eatons Centre and many other attractions. You certainly can't beat the view and the price! The rooms are spacious and modern and I am able to move around in my wheelchair pretty easily.

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Helpful?
Thank jazzycarolanne
Brenda C, General Manager at Executive Hotel Cosmopolitan, responded to this review

Thank you for your feedback and review of our stay with us. We are so glad to know we exceeded your expectations and the trip was well worth it. We know that our property is a hidden gem with spacious rooms and fantastic associates who care about our guests and appreciate your patronage and word of mouth on all that...

Wembley
Reviewed 17 November 2016 via mobile

This is the second time that I have stayed here. Can't say enough about the place. The staff are friendly, helpful and efficient. The restaurant is excellent. For me the location is great. Very central. Lots of things to do in the area when not on business. I did not have a car or use the spa, so cannot comment...

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Helpful?
Thank Michael L
Brenda C, General Manager at Executive Hotel Cosmopolitan, responded to this review

Thank you for the review! I am happy to hear you enjoyed your repeat visit with us! I will pass along your praise of our wonderful staff! They take great pride in delivering outstanding service! Looking forward to seeing you again soon!

A TripAdvisor Member
2 reviews
Reviewed 14 November 2016 via mobile

Great hotel with very friendly staff. Location is perfect for shopping and sightseeing. Rooms are spacey and comfortable some with small balcony. Just a 5 minute walk to a large shopping mall lots of restaurants nearby.

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Helpful?
Thank A TripAdvisor Member
Brenda C, General Manager at Executive Hotel Cosmopolitan, responded to this review

Thank you for the review! I am glad to hear you enjoyed our spacious suites and balcony! We are one of the only hotels in Toronto with balconies and our guests love it! Looking forward to seeing you again soon!

Ottawa, Canada
Reviewed 11 November 2016

Review collected in partnership with Amoma.com
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Helpful?
Thank Evbudd
Brenda C, General Manager at Executive Hotel Cosmopolitan, responded to this review

New York City, New York
Reviewed 9 November 2016

I visited Toronto in September 2016 and decided to stay at this boutique Executive Hotel Cosmopolitan in the heart of Toronto. Based on the description and photos, it seemed like a great option for a girls weekend with my mother-in-law who lives in Toronto. We selected two suites for each of us and because we were planning on attending the...

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Thank M D
Alexandria, Virginia
Reviewed 6 November 2016

I absolutely loved this place. I hate staying in the same old, dingy feeling type of hotel room that you always seem to get from the big chains. This place felt like a home away from home and not just another hotel chain. I loved the fact that it was a full apartment style layout (get room 3 on any...

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Helpful?
Thank Jenn J
Brenda C, General Manager at Executive Hotel Cosmopolitan, responded to this review

Thank you for the wonderful review! I am pleased that you enjoyed your stay with us and plan on returning in the near future! We look forward to seeing you again!

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Staying in Downtown

Neighbourhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
An urban oasis in the heart of Toronto's financial district, the Cosmopolitan Toronto Hotel & Spa is a leader in the newest trend in lifestyle hotels and is recognized for its exceptional design concept, service and ambiance. A stay at the Cosmopolitan is the ultimate in intimate, modern comfort. With only 5 suites per floor, the amenities are generous and include windows & balconies that open to spectacular views of the city and Lake Ontario, hardwood floors, full kitchens, washer/dryers, 32 inch flat screen televisions. ... more   less 

Additional Information about Executive Hotel Cosmopolitan

Address: 8 Colborne St, Toronto, Ontario M5E 1E1, Canada (Formerly Cosmopolitan Hotel Toronto)
Region: Canada > Ontario > Toronto > Downtown
Price Range: ₹ 9,081 - ₹ 18,215 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Executive Hotel Cosmopolitan 4*
Number of rooms: 97
Reservation Options:
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Also Known As:
Cosmopolitan Toronto Hotel
Hotel Style:
#21 Spa Hotel in Toronto
#35 Luxury Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Executive Hotel Cosmopolitan staff and other travellers.
3 questions
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ARNPRIOR
over a year ago
Perth, Canada
over a year ago

See all questions (3)

Questions? Get answers from Executive Hotel Cosmopolitan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A note that there is still work being done in some of the hotel suites and so there could be some noise associated with that. Also, there are other buildings under construction around the property, so you will hear some noise from that, but not so intrusive that it will interfere with your enjoyment. ”
 of 5 bubbles StonebridgeFoodie, 8 Jan 2017 | Read review
“Ask for extra plates, pans, pots, cutlery, kettle, paper towels before you head up to your room, most likely they are missing anyway. Don't buy too many things that need a fridge, there was barely any room in the mini-fridge if you plan on cooking and keeping food in there. ”
 of 5 bubbles bo632, 7 Jan 2017 | Read review
“Keurig in all rooms”
 of 5 bubbles careemccullough, 4 Jan 2017 | Read review
“Ask for floor plan 2 or 3”
 of 5 bubbles 519carolep, 15 Dec 2016 | Read review
“ If the photos had not given such high expectations I might of not been so disappointed. The bed was very comfortable and bedding pristine.”
 of 5 bubbles marycF1425ZM, 14 Dec 2016 | Read review
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