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Pantages Hotel Toronto Centre

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Traveller (250)
Room & Suite (289)
Dining (54)
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Overview
  • Excellent32%
  • Very good36%
  • Average15%
  • Poor9%
  • Terrible8%
Travellers talk about
“massey hall”(93 reviews)
“martini bar”(59 reviews)
“eaton centre”(138 reviews)
AMENITIES
Free Internet
Parking
Breakfast Available
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
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Reviews (1,048)
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1,012 results
Traveller rating
332
337
159
94
90
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332
337
159
94
90
Show reviews that mention
All reviewsmassey hallmartini bareaton centrewasher and dryerfran's restaurantfront deskmichael's hospitalfull kitchened mirvish theatrestove topcontinental breakfastyonge streetthe heart of the cityvalet parkingbig citysized bedlocation is excellent
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21 - 25 of 1,012 reviews
Reviewed 12 March 2018

The location of this hotel is great, right in the middle on downtown and attached to Fran's a famous breakfast diner, however we did have some issues during our stay. We booked the signature king room but in the pictures we'd seen for the room...More

1  Thank JewelDestinations
Response from Gabriella N, Community Coordinator at Pantages Hotel Toronto CentreResponded 13 March 2018

Hi, Thank you for your review. We are very sorry to hear you did not enjoy your full experience with us. Our team takes pride in providing all of our guests with exceptional service. We appreciate all of your feedback and hope you give us...More

Reviewed 5 March 2018

I booked a stay in the hotel for my vacations with my husband, from January 26th - February 4th. I loved the hotel, great location, clean, the kitchen is equiped... Even though the staff is a bit confused : I asked how much would cost...More

1  Thank juchantre
Response from Gabriella N, Community Coordinator at Pantages Hotel Toronto CentreResponded 6 March 2018

Hi Juchantre, Thank you for your review. We are very sorry to hear you did not enjoy your full experience with us. Our team takes pride in providing all of our guests with exceptional service. We sincerely apologize for any inconvenience you were forced to...More

Reviewed 1 March 2018

We booked this hotel because of the steamroom which is rare these days. When we went to the spa, it was out of service. The front desk staff said that it had been broken for 6 months. We decided NOT to use the hot tub...More

Thank Patrice P
Response from Gabriella N, Community Coordinator at Pantages Hotel Toronto CentreResponded 2 March 2018

Hi Patrice, Thank you for your review. Our team is very sorry to hear you did not enjoy your full experience with us. We take the cleanliness of our property very seriously. Our team will be looking into this issue to ensure all of our...More

Reviewed 26 February 2018 via mobile

Spent a couple of nights here to get away. It is a boutique hotel amd not part of a chain so tries to be classy. I chose it mainly based on location as I was seeing a concert around the corner at Massey Hall. Room...More

Thank HotelWorker71
Response from Gabriella N, Community Coordinator at Pantages Hotel Toronto CentreResponded 26 February 2018

Hi, Thank you for your review. Our team is so happy to hear you enjoyed your experience with us. Hope the concert at Massey Hall was amazing! We can't wait to welcome you back to our hotel in the near future. Best regards, Gabriella

Reviewed 25 February 2018 via mobile

Pelia, Jessica, Meesha and others are top tier courteous, hospitable and professional ambassadors to hotel and city. They put friendliness, smiles and warmth to your stay, a traveller cannot ask more for a memorable rest and stay...More

Thank dew1962
Response from Gabriella N, Community Coordinator at Pantages Hotel Toronto CentreResponded 26 February 2018

Hi Dew, Thank you for taking the time to write us a review. We are very happy to hear you enjoyed your city stay with us. Our team takes pride in providing all of our guests with an exceptional service experience. Pelia, Jessica, and Meesha...More

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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free Internet
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Self-Serve Laundry
Conference Facilities
Banquet Room
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 202 - US$ 477 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Luxury Hotel in Toronto
#41 Romantic Hotel in Toronto
#50 Business Hotel in Toronto
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 202 - US$ 477 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Luxury Hotel in Toronto
#41 Romantic Hotel in Toronto
#50 Business Hotel in Toronto
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (250)
Room & Suite (289)
Dining (54)
Amenities (70)
Business Centre & Event Rooms (3)
Nearby
Downtown
At the heart of Toronto, Downtown is the destination
for cheap eats and fast fashion. Cut through by hip
and trendy Yonge Street, the vibe here is young, with
a strong student influence from the Ryerson University
Campus. As a result, the Downtown area is always in
flux: undergoing the construction of new facilities,
with fresh retail spaces and pop-up cafes. Home to
Toronto's largest indoor shopping mall, a number of
...More
Questions & Answers
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get_there_1_day
10 July 2017|
AnswerShow all 5 answers
Response from Steve M | Reviewed this property |
Glasses, Silverware, microwave, fridge with a freezer on top which is great for making ice cubes. Also included are dinner plates and almost everything you require. Hope this helps.
0
Votes
get_there_1_day
10 July 2017|
AnswerShow all 3 answers
Response from Amy H | Reviewed this property |
Well this is strictly applicable to the suites. We had a full stove a toaster a coffee maker and a small refrigerator and all the cutlery and dishes. The smaller rooms have small fridges and coffee makers.
0
Votes
Winks
9 March 2017|
AnswerShow all 2 answers
Response from Poper118 | Reviewed this property |
We used valet parking right at the hotel overnight - it was $40. However, I think that if you self park then its less.
0
Votes
Room Tips
"Always ask for a non-smoking room and a bath tub if you do not always want to take a shower."
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"DO NOT stay in Room # 1508"
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"Try to avoid the alleyway side - lots of trucks clearing trash!"
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"The suites are spacious."
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