We stayed here for 3 nights as part of a multi centre trip to Canada. The first impression was good with a smooth check in. We were given plenty of information about the hotel and its amenities before being directed to our room on the 3rd floor. The room was clean and well equipped with tea and coffee making facilities included (always a bonus). When we asked to have some extra coffee it was no problem whatsoever and provided very quickly. Despite being near a main road it was quiet in the room. The bed was comfortable and the bathroom was absolutely fine. Breakfast was provided with a good variety of continental items as well as a fantastic waffle maker. The staff on hand were super friendly and helpful. The swimming pool was very warm but it was fine and always quiet when we used it. The whirlpool was extremely hot and was really nice after a long day walking around Toronto. The sauna was also lovely and hot. We asked the receptionist to assist us with our booked transfer to Niagara Falls and nothing was too much trouble. Leah and her colleague (sadly she wasn’t wearing a badge so didn’t catch her name) sorted it out for us and gave us a map to direct us to which downtown hotel we were being picked up from. The hotel itself is about a 20 minute walk to McCowan subway station but it is on the flat so no problem at all. There are buses to the centre of Scarborough from the main road. There is also a nearby restaurant which was excellent as well as a petrol station to buy snacks from. We really enjoyed our stay here.…
Helpful staff, fast check in. Close to shopping and other attractions. Clean spacious rooms. Good Breakfast. Free parking. All staff very friendly( check in staff, and Breakfast staff. Doing a great job during Covid.
This place is a fav of our family in scarborough. It is clean, well appointed, and in a relatively safe area. the pool and hot tub are nice but the pool was abnormaly hot this time around. Breakfast was very good and varies slightly day to day. sometimes the A/C unit stops working but you just need to reset the circuit breaker on the end of the power cord. I will also note that our king bed was extremely nice but the sofabed was the opposite. My one complaint is that they confused me with another patron and ended up cancelling my reservation. I am thankful at least to have a room as they were fully booked on the second day. It was a pain having to check in and out again the second day and now im looking out for billing anomalies on my credit card. just a hassle. Was told it was a "glitch" but i suspect an error by a new employee checking me in who didnt seem to notice that two people can share the same last name.…
Kindly greeted on check-in, my needs were well accomodated and the room was ready for my 2-night stay. Room is spacious, well fitted, but carpet stinks and is quite old, needing replacement (or better: no carpet at all). Bathroom was normal, but not 100% clean (found few hair in sink). Fridge in room was not working properly (hot inside) but did not really needed it. Coffee machine worked fine. Location is quite practical. Surroundings (businesses) are almost empty (for rent) and the nearby ancient hotel is now a homeless shelter (no issues as far as I've experienced, all is clean, civil and organized). Shower and bed were of good quality, sheets and pillows very comfy. Room A/C quite noisy and air didn't feel very clean (maybe because of the run-down carpet). Breakfast is worth not missing. Croissants, all kinds of bread, waffle machine, yogurth & juice choices, well presented and replenished all the time. Did not use swimming pool but people there seemed to have a good time. Parking was easy, parking lot was clean (though did not find a garbage bin outside). Check out was smooth and I got my invoice on my app immediately, no troubles. WARNING: Petrocanada gas station nearby had deffective pump charging without filling. Nobody there cared. Avoid.…
We stayed at this hotel in June 2022. PLUSES - the room was nice, mattress very comfortable. Check in was easy. Breakfast was terrific!! and the ladies preparing the breakfast were wonderful, friendly and helpful :):) A big thank you to them!! NEGATIVES - Sofa had large dark stains on it:(. Back half of wall thermostat still screwed into the wall. No kleenex in the room. Curtains were weird and found it hard to block out all light. Shower stall had dark crack running along 1 wall. This must be an old tired hotel:) Needs updating. WORST, but not the hotels fault, was workmen were using a huge pile driver to break sections of cement of the 401 hwy a stone's throw from the hotel. Woke us up at 1:15 am and didn't stop til 6 am? It was awful, absolutely NO SLEEP. So altho a nice hotel overall and a handy location, i wouldn't stay at a hotel along the 401 again.…
The front doors of the hotel had marks from a dirty cloth used to clean them. The first room they put us in had broken curtain rod, telephone that didn't work, toilet that didn't flush properly and shower that didn't work properly. The manager felt this was worth a $30 refund.
I have stayed at this location 3 times over the last 7yrs. All 3 times have been pleasant. It is located close to a variety of restaurants (fast food, Indian, Mexican. Chinese) and is close to malls and grocery stores. Also the 401 adjacent to the hotel. I guess you can hear the drone of constant traffic along the highway but for me that white nose for sleeping. On one occasion the AC was not working correctly. I would definitely stay here again!
Very nice place, clean, good breakfast. And there were other amenities (pool, hot tub) but that I did not use. The location is quite close to the highway, but you need to drive to get food. Not much around.
Clean room, pool area, breakfast area and lobby. We enjoyed our night here and would recommend to anyone! Our room was the perfect set up and the kids had a great time! Best breakfast by far! Such a selection! Thank you!
The overall stay was just that - a stay in a hotel. The amenities and the hotel itself left much to be desired. The hotel is run down and needs several upgrades, but if you just need a place to crash, this is passable.
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