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DoubleTree by Hilton Hotel Toronto Downtown

Expedia.comUS$ 205*
View Deal
#33 of 133 Hotels in Toronto
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 251*
US$ 205*
US$ 251*
US$ 205*
US$ 251*
US$ 205*
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DoubleTree by Hilton Hotel Toronto Downtown
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1,702 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Toronto Downtown
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Showing 1,506: English reviews
alkhobar
Reviewed 16 January 2016

this hotel is great , excellent location, excellent polite staff , rooms are good compared to other hotels in the area, parking available and complimentary breakfast, they extended my check out by 1 hour due to my exam conditions and allowed me in also early by one hour

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Helpful?
Thank saher i
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear saher I Thank you so much for taking the time to post your review of our hotel and I am so happy that you had a great stay and that our team members polite and excellent our service levels are exactly what you were looking for. Thank you very much for choosing to stay with us and we hope...

Toronto
Reviewed 16 January 2016

The staff was really friendly, beds super comfy, and location awesome. There are tons of restaurants nearby and the Eaton Centre is just a short walk away. And you can't beat a free warm chocolate chip cookie on check-in! I would definitely stay here again.

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Helpful?
1Thank CanadianGirlToronto
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear CanadianGirlToronto Thank you so much for taking the time to post your review of our hotel and I am so happy that you had a great stay and that our team members were nice and helpful and friendly and that you also found our wonderful location very convenient and of course the cookie, what more can I say about...

Toronto, Canada
Reviewed 15 January 2016

The amenities of the hotel are fine. Good bed, nice room, functional shower. However, the check-in and check-out procedures were too long and arduous. Must have a trainee for check-in because they needed a lot of help. It this day, these procedures should be seamless and they are at most hotels. The wifi was poor. The noise from the hall...

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Helpful?
Thank Superint
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear Superint Thank you so much for taking the time to post your review of our hotel and I am sorry that you did not have a pleasant stay with us and found many challenges. We do have a Make it Right policy hear in the hotel so I am curious if you brought these issues to anyone's attention and...

Reviewed 13 January 2016

This hotel was central to everything. We walked to Chinatown, the Art Museum and several restaurants in no time. Great service all around- staff from greeter, to check in to bell man was awesome. Value was wonderful. I definitely would come back.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Diana M
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear Diana M Thank you so much for taking the time to post your review of our hotel and I am so happy that you had a you had a wonderful stay and that you found our levels of service to be great and also the value paid was fair. Thank you very much for choosing to stay with us...

Espanola, Canada
Reviewed 13 January 2016

This is centrally located close to the Eaton Centre (3 blocks). Staff was friendly and helpful. Hotel needs some touch ups, but overall is very up to date. Fastest elevators in the city. Great lobby lounge for casual drinks.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Aaron S
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear Aaron S Thank you so much for taking the time to post your review of our hotel and I am so happy that you had a great stay and that our location and wonderful staff made a difference in your stay, I'm glad you enjoyed our lobby bar too because asa far as hotel bars go, this one is...

New York City, New York
Reviewed 13 January 2016 via mobile

Nothing negative to say about this place! Super polite staff that go out of their way to make you comfortable. Super comfy bed, clean modern (not aged like the Hilton) rooms. A detail that I noticed was that the bed sheets smell freshly clean which I don't usually notice at other hotels. In a normal hotel the bed sheets simply...

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Helpful?
1Thank Snikket
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear Snikket Thank you so much for taking the time to post your review of our hotel and I am so happy that you had a great stay and that our team members very polite and helpful and that our housekeeping team made such a great impression on you with their cleanliness, Thank you very much for choosing to stay...

Reviewed 13 January 2016

Hello fellow Businessman and travelers I am traveling from work every month and staying about 100 nights a year in hotels, where i spend in Canada about half of this period especially in Toronto. What happened to me tonight was something i have never experienced in my whole life while staying at hotels and especially at the Hilton. In the...

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Helpful?
1Thank Ran E
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear Ran E Thank you very much for taking the time to post your review and I am very sorry for the inconveniences that you faced here but mostly because it appears that we did nothing to "Make it Right" for you and that is our policy. I am going to ask that you please contact our Front Office Manager...

Mississauga, Canada
Reviewed 11 January 2016 via mobile

My boyfriend and I stayed in this beautiful hotel for a night and we loved it. Convenient location. Walking distance to everything in downtown. The staff is very nice and helpful. They greeted and made us feel very welcome. The rooms are pretty decent size. Very clean and well maintained. We got complimentary kit toiletries, because we found out we...

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Helpful?
1Thank Mira_Canada
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear Mira_Canada Thank you so much for taking the time to post your review of our hotel and I am so happy that you had a great stay and that our team members were nice and helpful and that you also found our wonderful location very convenient., Thank you very much for choosing to stay with us and we hope...

Region of Waterloo, Canada
Reviewed 11 January 2016

First off I would like to say that I have had nothing but positive experiences at other Hilton’s and their higher brands. This hotel was great in terms of location, furniture, cleanliness, and interior design (except the underground parking, but that is hard for Toronto), but in terms of service and management I was not impressed. Upon check-in I was...

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Helpful?
1Thank p32patel
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear p32pate Thank you so much for taking the time to post your review of our hotel and I am so sorry that you had such a poor experience with us, our Front Office manager would certainly like to talk with you about your stay so if you have a moment, please contact him at matt.scriven@hilton.com and please give him...

Rochester, New York
Reviewed 9 January 2016

I simply can't say enough about our stay over the New Year's Weekend. We booked early and received a wonderful room rate and loved the two night stay so much that we added another night to our mini-vacation. The entire staff was warm, receiving, professional and willing to meet our needs. The front desk made our experience a pleasant, worry...

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Helpful?
Thank Travelpapi153
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear Travelpapi153 Thank you so much for taking the time to post your review of our hotel and I am so happy that you had a wonderful New Years weekend with us and that our team members and fantastic location made such a great impression on you. Thank you very much for choosing to stay with us and we hope...

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04/06/2017 05/06/2017
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Staying in Downtown

Neighbourhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to The Doubletree by Hilton Toronto Downtown. This full service hotel is located at the heart of the city’s financial, research, entertainment, dining and shopping districts. The hotel has a total of 486 modern contemporary fully renovated guest rooms including 34 suites and luxury suites with windows that open. In room amenities include high speed wireless internet access, in room work desk and voice mail, complimentary newspaper delivered to your room, on command in room movie, music and video games. The hotel boasts two 4 Diamond rated restaurants, namely Hemispheres Restaurant and Bistro and Lai Wah Heen. Additional hotel amenities include indoor pool, a brand new state of the art fitness center and business center. The hotel has 13,000 square feet of event space and is well known in the city for its exceptional and professional catering service for both business and leisure events including weddings. The hotel is walking distance to numerous Fortune 500 Companies, the University of Toronto, several world renowned hospitals including Mount Sinai, The Hospital for Sick Children and Toronto General, Queens Park, the Law Society of Upper Canada, Ontario Art Gallery, CN Tower, Royal Ontario Museum, Mars Center, US Consulate, Canadian Opera Company. Hockey Hall of Fame, Eaton Shopping Center, Rogers Center and Air Canada Center are also easily accessible. The hotel is minutes from Union Station, easily accessible off the Gardiner Expressway, Billy Bishop Toronto Island Airport as well as 40 minutes from Pearson International Airport. As one enters the grand lobby with its cascading staircase, one is immediately welcomed by the gracious staff, ready to offer the exceptional quality service for which the hotel is known. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Toronto Downtown

Address: 108 Chestnut Street, Toronto, Ontario M5G 1R3, Canada (Formerly The Metropolitan Hotel)
Region: Canada > Ontario > Toronto > Downtown
Price Range: ₹ 11,041 - ₹ 27,578 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Toronto Downtown 3.5*
Number of rooms: 486
Reservation Options:
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Also Known As:
Metropolitan Hotel Toronto
Hotel Style:
#29 Romantic Hotel in Toronto
#30 Business Hotel in Toronto
#30 Family Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Toronto Downtown staff and other travellers.
36 questions
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Questions? Get answers from DoubleTree by Hilton Hotel Toronto Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at a different Hotel or expect a knock on your door.This is not a fun place.”
ssimms3, 23 May 2017 | Read review
“Stay on higher floors and ask for a room that does not abut the aforementioned construction site next door.”
skafro, 17 May 2017 | Read review
“Needed quiet space and request was accommodated even though they were booked for a conference.”
LucyS912, 17 May 2017 | Read review
“Quiet upper floors.”
17curtisg, 10 May 2017 | Read review
“We were on the 7th floor and it was perfect!”
amandah62, 9 May 2017 | Read review
5 of 5
Expedia.com
US$ 205* /night
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Booking.comUS$ 205
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Prices are for 1 room, 2 adults
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