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DoubleTree by Hilton Hotel Toronto Downtown

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#34 of 132 Hotels in Toronto
Certificate of Excellence
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DoubleTree by Hilton Hotel Toronto Downtown
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1,562 Reviews from our TripAdvisor Community

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Showing 1,381: English reviews
Wooler, Ontario
Reviewed yesterday NEW

This was maybe our 5th visit at this hotel and it is as great as our first stay. Clean, comfortable, great staff and right in the center of everything. The room was quiet, the bed very comfortable and the room was a good size. Didn't have to take the car out of the garage because everything that we wanted to...

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Helpful?
Thank merlyn777
Montreal, Canada
Reviewed 3 days ago NEW

If you're looking for a place that doesn't change bed sheets after each guest, gives away the room you've checked into using the Hilton app to another guest, and where the staff considers a room right next to the elevator an "upgrade" (even though your HHonors states "away from elevator") then you're going to love this place... So far, this...

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Thank Kitty K
Port Elgin, Canada
Reviewed 4 days ago NEWvia mobile

Stayed one night at Double Tree. Received a nice upgrade to a larger suite with a view of the CN Tower. Room was nice, very quiet, bed was very comfy. I found the room a little warm, so AC was on for night. Complementary breakfast buffet was very good, anything you want. Another minor downside was Wifi signal I my...

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Thank EngPhys09
Reviewed 6 days ago NEW

This was our first time experiencing a Doubletree - loved to cookie! Great service, fair size room for Toronto and close to everything - we could see the skaters at Nathan Phillip Square out our window (in the distance but still that close) Sign up for Hilton Honors and enjoy the little perks!

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Thank Traci L
London, Canada
Reviewed 6 days ago NEW

Nice rooms everything there that was needed,very good time Restaurant a little pricey but very good food could use more on plate to make up for value but Overall good ,business rooms very good and clean ,Very good Hotel top stay at

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank dansB94XK
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear dansB94XK Thank you so much for taking the time to post your review of our hotel and for sharing your feedback about your most recent stay with us. I am so happy you had a great stay with us and your comments about the food have been shared with our ChefThank you so much for choosing to stay with...

Albany, New York
Reviewed 1 week ago

Pretty much perfect in every way. Make sure to sign up for Hilton Honors if you haven't already. I was emailed prior to my stay to check in online and allowed to choose what room I preferred so I chose one far away from the elevators. Hilton Honors also means you get bottled water in-room which was replaced every day....

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Helpful?
Thank great_scott_amy
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear great_scott_amy Thank you so much for taking the time to post your review of our hotel and for sharing your feedback about your most recent stay with us. I am so thankful for this wonderful review and for being such an understanding guest and I would sincerely appreciate if you would email our Front Office Manager the name that...

London, Canada
Reviewed 1 week ago

Good hotel overall and close to training I was taking. Good food and good service. Nice location for access to shopping and transportation. Its the Time Square of Toronto. Close to subway and a few stops from Union station for train travellers

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank morenog825
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear morenog825 Thank you so much for taking the time to post your review of our hotel and for sharing your feedback about your most recent stay with us. I am thrilled that you enjoyed our food and our service and of course our wonderful location.Thank you so much for choosing to stay with us and we look forward to...

Saint Louis, Missouri, United States
Reviewed 1 week ago

I regularly stay at this Doubletree and they never disappoint. Good central location, clean rooms, restaurants, etc. Love Gregor and Dennis in the bar and all the restaurant staff. If it's not right, they will make it right. Great place to stay in Toronto close to shopping, etc.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Melissa F
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear Melissa F Thank you so much for taking the time to post your review of our hotel and for sharing your feedback about your most recent stay with us. I am thrilled that you always have a wonderful time with us and it will be a pleasure sharing your comments with my team members especially Gregor and Dennis. Thank...

Dublin
Reviewed 2 weeks ago

The Double Tree is in a central location, just off University Ave and a short walk to the Yonge St area. Our room was quite small but had a spacious ensuite and the hotel is modern and decorative. Free wifi is available throughout the hotel. The staff were very friendly and concierge was very helpful in recommending and booking trips...

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Helpful?
Thank cailinshligigh
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear, cailinshligigh, Thank you so much for taking the time to let us know how you enjoyed your stay with us! Your feedback is wonderful and I am happy to know that you had such a great stay. We look forward to your next visit Umesh Srivastava GHA General Manager

Hartford, Connecticut
Reviewed 2 weeks ago

This was my first visit to Toronto and I was very pleased with the hotel location and the fact that they had parking on site. There was a minor issue with the internet, which was fixed in a couple of hours. I appreciated the fact that the hotel staff called after several hours to see if I was able to...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank val0628
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear val0628, Thank you for taking time out of your schedule to provide some feedback from your most recent visit. I do apologize the internet went down intermittently but am happy to hear that our staff were diligent in responding to your concern and following up once it came back. Thank you again for your comments and we look forward...

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Staying in Downtown

Neighbourhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to The Doubletree by Hilton Toronto Downtown. This full service hotel is located at the heart of the city’s financial, research, entertainment, dining and shopping districts. The hotel has a total of 486 modern contemporary fully renovated guest rooms including 34 suites and luxury suites with windows that open. In room amenities include high speed wireless internet access, in room work desk and voice mail, complimentary newspaper delivered to your room, on command in room movie, music and video games. The hotel boasts two 4 Diamond rated restaurants, namely Hemispheres Restaurant and Bistro and Lai Wah Heen. Additional hotel amenities include indoor pool, a brand new state of the art fitness center and business center. The hotel has 13,000 square feet of event space and is well known in the city for its exceptional and professional catering service for both business and leisure events including weddings. The hotel is walking distance to numerous Fortune 500 Companies, the University of Toronto, several world renowned hospitals including Mount Sinai, The Hospital for Sick Children and Toronto General, Queens Park, the Law Society of Upper Canada, Ontario Art Gallery, CN Tower, Royal Ontario Museum, Mars Center, US Consulate, Canadian Opera Company. Hockey Hall of Fame, Eaton Shopping Center, Rogers Center and Air Canada Center are also easily accessible. The hotel is minutes from Union Station, easily accessible off the Gardiner Expressway, Billy Bishop Toronto Island Airport as well as 40 minutes from Pearson International Airport. As one enters the grand lobby with its cascading staircase, one is immediately welcomed by the gracious staff, ready to offer the exceptional quality service for which the hotel is known. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Toronto Downtown

Address: 108 Chestnut Street, Toronto, Ontario M5G 1R3, Canada (Formerly The Metropolitan Hotel)
Region: Canada > Ontario > Toronto > Downtown
Price Range: ₹ 9,877 - ₹ 20,215 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Toronto Downtown 3.5*
Number of rooms: 486
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Priceline and Travelocity so you can book your DoubleTree by Hilton Hotel Toronto Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Metropolitan Hotel Toronto
Hotel Style:
#29 Romantic Hotel in Toronto
#30 Family Hotel in Toronto
#30 Business Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Toronto Downtown staff and other travellers.
31 questions
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Deep River, Canada
Depew
over a year ago
Montreal, Canada
over a year ago
2 months ago
Pune
9 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel Toronto Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the elevators.”
 of 5 bubbles merlyn777, 22 Jan 2017 | Read review
“Choose the room that had their bed sheets changed from the previous guest...”
 of 5 bubbles kittyk760, 20 Jan 2017 | Read review
“We were on the 24th floor, you can see over all the buildings!”
 of 5 bubbles , 17 Jan 2017 | Read review
“Sign up for Hilton Honors program and check in before you arrive. Then you can chose your room yourself! 1811, far away from the elevators.”
 of 5 bubbles great_scott_amy, 15 Jan 2017 | Read review
“lower floors seem quieter”
 of 5 bubbles scottwK6885CY, 29 Dec 2016 | Read review
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