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Quality Suites Toronto Airport

PricelineUS$ 123*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 225*
US$ 123*
US$ 225*
US$ 123*
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Quality Suites Toronto Airport
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933 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Suites Toronto Airport
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Showing 871: English reviews
Montreal, Canada
Reviewed 8 October 2015

The hotel is well located, near restaurants, and near the airport. The rooms are spacious, Although the hotel is past its prime, it offers value for money, in an expensive area for hotels. The hotel needs a cosmetic renovation to remain an appealing venue. I would recommend it for short stays, for transiting travelers.

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Helpful?
Thank Robert P
John H, General Manager at Quality Suites Toronto Airport, responded to this review

Good Morning Robert P, Thank you for your review of the Quality Suites Toronto Airport. I am sure you have had a chance to read some of my previous reviews, we are definitely aware we have some updates to do. Infact anyone driving by the hotel can see we have freshened up the driveway and have phase 2 starting next...

Ontario, Canada
Reviewed 7 October 2015

Staff is rude. Our vehicle was stolen. So much for park and fly. Management just did not care. They have no security or video security system to keep an eye on your vehicle. They had no idea it was stolen. We were asked to call the manager, but he would not take our calls. We were assured we would be...

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Helpful?
Thank CanadianCouple69
John H, General Manager at Quality Suites Toronto Airport, responded to this review

Good Morning CanadianCouple69, Thank you for your review of the Quality Suites Toronto Airport. I am very sorry that your vehicle was stolen. I do want to clariry it isn't a case management doesn't care. When a vehicle is stolen from any location it must be reported to the police and insurance company the same way if it was parked...

Toronto, Canada
Reviewed 7 October 2015

rooms are terrible vents are full of dust and cobwebs room is dirty doors are filthy have not been wiped down for long time front desk has bad attitude very sad state really need cleaning and updating very old place

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Helpful?
1Thank Norman B
John H, General Manager at Quality Suites Toronto Airport, responded to this review

Good Morning Norman B, Thank you for your review of the Quality Suites Toronto Airport. I am very sorry for the condition of your room you mention. Myself and the new Executive Housekeeper are both very involved in bringing the standards back up, it is coming along nicely now with the teams all motivated to provide an exceptional stay at...

Alberta
Reviewed 28 September 2015 via mobile

This hotel was ok. The old saying of "you get what you pay for" applies Being one of the cheapest hotels in the area, it was satisfactory given that fact. The front desk staff were indifferent. Not horrible, but not good. They need more esteem, and to know they play an important role. My check in had an awkward exchange...

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Helpful?
Thank Vacationer4
John H, General Manager at Quality Suites Toronto Airport, responded to this review

Good Morning Vacationer4, Thank you for your review of the Quality Suites Toronto Airport. Firstly my sincere apologies that our front desk did not exceed your expectations. As you are probably aware based on my previous replies, I recently took over this property with the goal of bringing this property back to its former glory. This includes mentoring and developing...

Sault Ste. Marie, Canada
Reviewed 28 September 2015

Would not stay there again, hallways all stained, rooms are dirty.....First room we were given stunk, so we asked to be moved.... Would not recommend this hotel to anyone!! Was afraid to walk around on room rug.

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Helpful?
Thank 49Bonnie
John H, General Manager at Quality Suites Toronto Airport, responded to this review

Good Morning 49Bonnie, Thank you for your review of the Quality Suites Toronto Airport. My sincere apologies that the room you were allocated was not up to standard. We are slowly going through the entire hotel on a deep carpet cleaning frenzy. I wish I could flick a light switch and everything would be as good as new, however it...

Terrace, Canada
Reviewed 26 September 2015

I don't expect perfection, BUT I do expect service and cleanliness! Let me start by saying that I have stayed at this hotel before, a few years ago, and remember nothing as standing out!! It had been fine! This time, we stayed on the 6th floor. We got to our room and I was turned off immediately when I walked...

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Helpful?
1Thank Tracy B
John H, General Manager at Quality Suites Toronto Airport, responded to this review

Good Morning Tracy B, Thank you for your review of the Quality Suites Toronto Airport. I am embarassed that we completely missed the boat with your stay. I would like to discuss in further as this is not just a matter of a couple items that did not exceed expectations. The management team is new and we are all working...

Clifton, New Jersey
Reviewed 24 September 2015

I have stayed here before and brought groups in the past. I was horrified on this occasion with a room with filthy carpet, absolutely disgraceful to even put anyone in such place. The desk personnel responded with "I know, we've been getting plenty of complaints. We've told the management." Obviously, management is not listening or no longer cares to maintain...

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Helpful?
1Thank Bren878
John H, General Manager at Quality Suites Toronto Airport, responded to this review

Good Morning Bren878, Thank you for taking the time to review your recent stay here at the Quality Suites Toronto Airport. I am sorry to hear that you encountered an unpleasant experience with the hotel. As you may have read I recently took over the hotel and we have already made positive steps forward. We take guest comments seriously and...

Reviewed 23 September 2015

I last visited the Quality Suites 2 years ago and had a poor experience and was offered a complimentary visit that I have not used until last week. John is the new GM and he ensured that I had a great stay this time around and I did! Staff were very accommodating, and the room was great and very spacious....

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Helpful?
Thank Sonya F
John H, General Manager at Quality Suites Toronto Airport, responded to this review

Good Morning Sonya F, Thank you for taking the time to review your recent stay here at the Quality Suites Toronto Airport. I am very pleased that we were able to redeem ourselves the second time round! We are going through everyday changes to improve the product and services. I look forward to welcoming you back soon! I can be...

Castries, St. Lucia
Reviewed 17 September 2015

I stayed overnight at the Quality Suites en route from Edmonton to St Lucia. The staff were helpful and friendly and the room was quite good for the price ($130). The TV in the living room was an older tube-type, but it worked. Coffee and tea were provided along with a single-cup coffee maker. The rooms are well sound-proofed as...

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Helpful?
Thank DonSummers
John H, General Manager at Quality Suites Toronto Airport, responded to this review

Good Morning DonSummers, Thank you for taking the time to review your recent stay here at the Quality Suites Toronto Airport. I am very happy that we met your needs with nice quiet rooms. I was a little confused with the room service as we offer this 7 days a week, however we are currently closed at lunch time. I...

Reviewed 15 September 2015

Great location with shuttle from Toronto Pearson Airport. Room layout was excellent but the carpets in the rooms were dirty and stained! We had two rooms and they both had dirty carpets. We travelled with out 9 month old granddaughter and we would not let her on the floor! Other than that it was good!

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Helpful?
1Thank Chaytor118
John H, General Manager at Quality Suites Toronto Airport, responded to this review

Good Morning Chaytor118, Thank you for your review of the Quality Suites Toronto Airport. I recently took over this property and the carpet cleaning was my number 1 priority and is in progress as we speak with more being done today and over the weekend. A hotel this busy does make it difficult to get things done quickly, but we...

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11/06/2017 12/06/2017
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Staying in Etobicoke

Neighbourhood Profile
Etobicoke
Etobicoke is a relaxed area along the Humber River. It's saturated with green spaces and conservatories, making it a premier destination for outdoor sports, hiking, and nature walks. Its abundance of parkland and lakes makes it a typical spot for fishing, picnicking, and camping out, especially in warmer months. The peaceful area is also enjoyed by families, who appreciate its boardwalks and sports facilities. Locals enjoy the variety of golfing and country club opportunities, which also provide lessons for golfers of any skill level.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Make convenience the theme for your next trip into Pearson International Airport. The Quality Suites Toronto Airport Hotel is conveniently located 1km from the airport to which our shuttle runs complimentary 24-hours daily. Close to all major highways, Royal Woodbine Golf Course, Woodbine Casino & Slots and several major shopping malls, the Quality Suites is perfectly situated for your convenience. All our two room suites have a king size bed in the bedroom separated by French doors to a spacious living room. Whether you're organizing an 8-person boardroom meeting, holding team building event or holiday party we have the banquet space for you. Graffiti’s Italian Eatery & Saloon offers an exceptional dining experience. A relaxed atmosphere with over 180 seats to accommodate your dining needs. Your Hotel features many high-value amenities, including: Free high-speed internet access, Free airport shuttle, Weekday newspaper (available in lobby), Pet-Friendly hotel (nightly fee), Fitness Room, On-site car rental. ... more   less 

Additional Information about Quality Suites Toronto Airport

Address: 262 Carlingview Dr, Toronto, Ontario M9W 5G1, Canada
Region: Canada > Ontario > Toronto > Etobicoke
Price Range: ₹ 6,465 - ₹ 8,856 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Suites Toronto Airport 3*
Number of rooms: 254
Reservation Options:
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Also Known As:
Quality Suites Toronto Airport Hotel Toronto
Quality Inn Toronto
Quality Hotel Toronto Airport
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Questions & Answers

Here's what travellers have asked, with answers from Quality Suites Toronto Airport staff and other travellers.
18 questions
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Questions? Get answers from Quality Suites Toronto Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a suite away from elevators.”
dgm792, 9 May 2017 | Read review
“Get as far away from the construction noise as possible!”
CanadianIslanders, 2 May 2017 | Read review
“When I was there, renovations were in the top floors.”
Brad4dM, 17 Apr 2017 | Read review
“Some renovation going on. Check with hotel before booking.”
traveler27Ontario, 13 Feb 2017 | Read review
“Good location near Airport”
Lloyd_031, 26 Jan 2017 | Read review
5 of 5
Priceline
US$ 123* /night
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Prices are for 1 room, 2 adults
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