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Sheraton Toronto Airport Hotel & Conference Centre

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#41 of 132 Hotels in Toronto
Certificate of Excellence
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Sheraton Toronto Airport Hotel & Conference Centre
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762 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Toronto Airport Hotel & Conference Centre
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Showing 733: English reviews
New York City, New York
Reviewed 4 December 2014

This airport hotel served my needs. I was placed on a newly renovated floor. While nice, the floor still had the odour of chemicals from either paint or newly laid carpet which permeated throughout the floor. The room was comfortable (albeit small) and work space satisfactory. The only complaint re: the room was the size of the bathroom, nearly impossible...

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Helpful?
1Thank yucanuck
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for sharing your feedback following your recent stay with us, we truly appreciate your feedback. We sincerely apologize for the odour from our newly renovated floor. Moving forward, we will ensure that we do not rent rooms that have recently been renovated unless the renovation odour is eliminated. We are glad you liked our renovated...

Reviewed 4 December 2014 via mobile

My husband is a VIP Starwood Card Holder because he travels for business and stays with Starwoods and other hotels in that chain, Sheraton being one of them. We have a VERY early flight tomorrow morning (6:15am) and by staying here at the Sheraton it would give us about 2 hours extra sleep. Well, NOT THIS TIME!! I fell asleep...

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Thank Mom2Paco
Antibes, France
Reviewed 3 December 2014

We recently stayed one night before a flight south. We arrived at lunch time but had no difficulty checking in early. The club floor was fully booked but we were able to acquire access to the club lounge which was large and comfortable. Our room, on the 5th floor, was spacious, clean and most importantly quiet. I was impressed with...

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Helpful?
Thank Gdatsme
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, We truly appreciate and thank you for your valuable feedback on Trip Advisor, following your recent stay with us. We are glad we met your expectations and we certainly will look forward to Welcoming you back. We also take this opportunity to thank you for your loyalty to Starwood Hotels & Resorts. Sincerely, Joseph B

Toronto, Canada
Reviewed 3 December 2014

We stay at this hotel anytime we fly out of Toronto, we always seem to have early flights. This particular trip was the 3rd stay this year and each time we upgraded to the Club Lounge. Access to snacks and breakfast is very convenient when you are staying away from home. This trip was particularly exciting because I forgot my...

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Thank Celebratingthislife
Hamilton, Canada
Reviewed 2 December 2014

This is a great hotel to be at. The staff is very welcoming and accomodating especially Joseph, the manager. He always goes out of his way to make me feel welcomed when i arrive at the Sheraton Airport. I will definitely return for both business and pleasure. Thanks Joseph. I'll be back again and again.

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Helpful?
Thank charlie t
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Charlie T, Thank you for Reviewing us on Trip Advisor again, we truly appreciate your feedback. Our Sheraton is your 'Home away from Home', you are always Welcome! Sincerely, Joseph B

Stratford, Canada
Reviewed 23 November 2014

At check I was told I had 2 rooms booked and was travelling alone??? I had trouble sleeping because of the noise of the air planes landing. 4 planes land every 5 minutes! Maid knocked on my door at 8:30am. I had a club room so I went to the lounge in the morning for breakfast and was told I...

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Helpful?
Thank cindy h
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Cindy H, Thank you for taking the time to share your feedback on Trip Advisor, we truly appreciate and value your feedback. Please accept our sincere apologies for your experience, this is truly not the norm at our Sheraton, as we strive to make our guest experiences memorable. We certainly will look forward to Welcoming you back, we would...

Calgary
Reviewed 20 November 2014

I had an early flight out so I needed a hotel room near the airport and I chose this hotel and I am VERY happy I did. Expecting just another comfortable but standard hotel, I was pleasantly surprised at every turn. Check in was quick and efficient and I could hear lovely live music (on a Wednesday night!) coming from...

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Helpful?
Thank Ace65
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you truly, for choosing to stay with us! Our sincere appreciation for also reviewing us on Trip Advisor with such a great feedback. We at Sheraton, are all so glad to know, we made your stay a 'Wonderful Experience'. We certainly will look forward to Welcoming you back, and on your next visit if you are...

Calgary, Canada
Reviewed 18 November 2014

We stay at this hotel annually when participating at a trade show in Toronto, but we also stay here for overnight stays between connecting flight. The staff are always courteous and helpful and the hotel itself is very nicely maintained and quiet. The convenience of connection to terminal 3 at the airport is probably the best feature. The meals that...

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Helpful?
Thank clayacres
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, We truly appreciate and thank you for your positive feedback following your stay with us. We are very grateful to your Loyalty and Business, and we certainly look forward to Welcoming you back. Sincerely, JosephB

Boston, Massachusetts
Reviewed 10 November 2014

I am a platinum member and recently I stayed at this hotel for two nights. I was very impressed with the service. For example, we requested whether we could use one of their microwave ovens in their kitchen or common room to warm some of our food. To our surprise, they brought in to our room a microwave oven for...

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Helpful?
Thank koon t
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Koon T, Thank you truly for reviewing us on Trip Advisor following your stay with us. We appreciate and thank you for acknowledging our Services and Hotel, so positively. We are also glad we were able to create a positive impression. Val was excited and motivated to read your appreciation of her Service, she has acknowledged a sincere 'Thank...

Niagara Falls
Reviewed 31 October 2014

This was our second stay at this hotel and it was again a good experience. The staff is very helpful. The check in process was slightly longer on this trip but after profuse apologies from the registration clerk, which were unnecessary due to the problem guest before us, we were rapidly sped through the paperwork. Then he took time to...

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Helpful?
Thank journeymaid48
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for your Loyalty to our Sheraton and we truly appreciate your great feedback following your stay. We are glad to know you had another good experience. We certainly will look forward to Welcoming you back soon again for more wonderful experiences. Sincerely, Joseph B

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Neighbourhood Profile
Etobicoke
Etobicoke is a relaxed area along the Humber River. It's saturated with green spaces and conservatories, making it a premier destination for outdoor sports, hiking, and nature walks. Its abundance of parkland and lakes makes it a typical spot for fishing, picnicking, and camping out, especially in warmer months. The peaceful area is also enjoyed by families, who appreciate its boardwalks and sports facilities. Locals enjoy the variety of golfing and country club opportunities, which also provide lessons for golfers of any skill level.
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Sheraton Toronto Airport Hotel & Conference Centre can host large scale events and offers free shuttle service to the airport. ... more   less 

Additional Information about Sheraton Toronto Airport Hotel & Conference Centre

Address: 801 Dixon Rd, Toronto, Ontario M9W 1J5, Canada (Formerly Renaissance)
Region: Canada > Ontario > Toronto > Etobicoke
Price Range: ₹ 6,619 - ₹ 14,908 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Toronto Airport Hotel & Conference Centre 4*
Number of rooms: 249
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Also Known As:
Sheraton Toronto Airport Hotel And Conference Centre
Renaissance Toronto Airport Hotel
Toronto Renaissance
Hotel Style:
#27 Business Hotel in Toronto
#28 Family Hotel in Toronto
#29 Luxury Hotel in Toronto
#45 Romantic Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Toronto Airport Hotel & Conference Centre staff and other travellers.
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Questions? Get answers from Sheraton Toronto Airport Hotel & Conference Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Airport side is noisier if you want to sleep in ask for the back side”
 of 5 bubbles Wildesmith, 20 Feb 2017 | Read review
“Chose runway view”
 of 5 bubbles terreym2014, 23 Oct 2016 | Read review
“Good accessibility, clean views”
  • View from the room
 of 5 bubbles 691renef, 22 Oct 2016 | Read review
“Pick the ground floor, its closer to the pool”
 of 5 bubbles 490heatherz, 3 Oct 2016 | Read review
“All rooms are renovated and very good. ”
 of 5 bubbles 288asm, 30 Sep 2016 | Read review
5 of 5