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Sheraton Toronto Airport Hotel & Conference Centre

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#41 of 132 Hotels in Toronto
Certificate of Excellence
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1 room 2 adults 0 children
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Sheraton Toronto Airport Hotel & Conference Centre
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762 Reviews from our TripAdvisor Community

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Showing 733: English reviews
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Brooklyn, New York
Reviewed 3 days ago NEWvia mobile

We went for a quick trip. Drive from Brooklyn to Toronto with my pup. Easy trip, especially across the border. I had points for SPG so it made sense to stay at this hotel. I've always liked them because their hotels are nice and reasonable and pet friendly. We got a lot of rest because it was too cold to...

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Helpful?
Thank wakeelie
Southampton, United Kingdom
Reviewed 5 days ago NEWvia mobile

To be frank, this is not the best Sheraton that I've stayed at but on the basic that I arrived late, needed a decent bed, shower and left early, it ticked all the boxes. Sure the bathroom is small and there's no robe or disposable slipper type things but the staff were helpful and there is a free bus that...

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Helpful?
Thank ehillier1975
Ahmed P, General Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay with us at the Sheraton. I am pleased to see our staff was helpful and you were able to utilize our complimentary shuttle service to and from the airport. I apologize that you found your stay to be noisy. Upon your next stay we will be...

Calgary, Canada
Reviewed 1 week ago NEWvia mobile

I am back for one of if frequent stays. From the ease of reservation to the wonderful staff, this property is one of my favorites. Josie, the executive coordinator, goes out of her way to inquire and meet your expectations. Thanks again for a pleasant stay while on the road.

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Helpful?
Thank boyd_stevens
Ottawa
Reviewed 1 week ago NEW

We use the Sheraton Toronto Airport Hotel when we are transiting through Toronto and have a next day flight. We travel to the Hotel using the Sky-train (or whatever they call it in Toronto) that connects all the Terminals and this Hotel. This is especially handy when traveling south in the winter and you don't want to carry winter parkas...

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Helpful?
Thank Wildesmith
Hamilton, Canada
Reviewed 1 week ago NEWvia mobile

As a Local Union President, I often travel in and out of hotels and I have to say this is my favourite location to come to both for business and with family. The staff is always warm and welcoming. The check in process is quick and easy. The entire property has been renovated with contemporary upgrades. I'd like to personally...

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Thank charlie t
Blind River, Canada
Reviewed 1 week ago

We took their free shuttle from Pearson. Upon entering we greeted with a warm sincere smiley face. Her name was Jody. We exchanged some humour. Jody is a very pleasant, friendly and genuine person. She checked us in and solved a small problem with my wife's allergies. I would love to have someone with her personality and warmth working for...

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Helpful?
Thank Carreraguy2017
Ahmed P, General Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valied Guest, Thank you for taking the time to review your recent stay with us on TripAdvisor. I am so happy to hear that our Front Desk Agent Jodi was able to make your experience such a memorable one, and we will pass on the kind words. We look forward to welcoming you back! Warm Regards, Ahmed Parkar General...

Elora, Canada
Reviewed 1 week ago

Waited 45 minutes for the shuttle last night even though I was told while booking the hotel and confirmed by the hotel upon registration that after midnight just give them a call. We called after collecting our luggage and waited half an hour so I called. I was told they are on a schedule and would arrive at 2:20 am....

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Helpful?
Thank bateson4
Ahmed P, General Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay with us on TripAdvisor. I am sorry to hear that we have fallen short in exceeding your expectations with our shuttle service. I assure you that your feedback will be shared with the correct teams to ensure this miscommunication does not occur again. I hope we...

Kelowna, Canada
Reviewed 1 week ago via mobile

Stayed at the Sheraton one night on route to Jamaica. Pooja contacted us ahead of time to see if we needed anything. My husband asked if they could have chocolate covered strawberries at check in as a happy birthday! Not only were there strawberries, but a birthday card as well. What a great way to make us feel welcome. We...

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Thank KLOM-Kelowna
Woodstock, Canada
Reviewed 2 weeks ago via mobile

Stayed here January 2017 for a night before a flight out the next morning. I was worried about the noise as the airplanes fly right overhead but it was pretty quiet inside the room. I'm a light sleeper and it didn't wake me up once. Rooms are clean and spacious. The lobby restaurant/bar was okay food but service was quite...

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Helpful?
Thank bronjr001
Sarnia, Canada
Reviewed 3 weeks ago

Two staff members were outstanding. In the restaurant, Hector and room service Kazi. They both went out of their way to help us and were very pleasant about the service they were providing. I did not get the names for the front desk and bell hop but they were also very nice.

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Thank William062

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Staying in Etobicoke

Neighbourhood Profile
Etobicoke
Etobicoke is a relaxed area along the Humber River. It's saturated with green spaces and conservatories, making it a premier destination for outdoor sports, hiking, and nature walks. Its abundance of parkland and lakes makes it a typical spot for fishing, picnicking, and camping out, especially in warmer months. The peaceful area is also enjoyed by families, who appreciate its boardwalks and sports facilities. Locals enjoy the variety of golfing and country club opportunities, which also provide lessons for golfers of any skill level.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Sheraton Toronto Airport Hotel & Conference Centre can host large scale events and offers free shuttle service to the airport. ... more   less 

Additional Information about Sheraton Toronto Airport Hotel & Conference Centre

Address: 801 Dixon Rd, Toronto, Ontario M9W 1J5, Canada (Formerly Renaissance)
Region: Canada > Ontario > Toronto > Etobicoke
Price Range: ₹ 6,552 - ₹ 14,842 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Toronto Airport Hotel & Conference Centre 4*
Number of rooms: 249
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Also Known As:
Sheraton Toronto Airport Hotel And Conference Centre
Renaissance Toronto Airport Hotel
Toronto Renaissance
Hotel Style:
#27 Business Hotel in Toronto
#28 Family Hotel in Toronto
#29 Luxury Hotel in Toronto
#45 Romantic Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Toronto Airport Hotel & Conference Centre staff and other travellers.
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Questions? Get answers from Sheraton Toronto Airport Hotel & Conference Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Airport side is noisier if you want to sleep in ask for the back side”
 of 5 bubbles Wildesmith, 20 Feb 2017 | Read review
“Chose runway view”
 of 5 bubbles terreym2014, 23 Oct 2016 | Read review
“Good accessibility, clean views”
  • View from the room
 of 5 bubbles 691renef, 22 Oct 2016 | Read review
“Pick the ground floor, its closer to the pool”
 of 5 bubbles 490heatherz, 3 Oct 2016 | Read review
“All rooms are renovated and very good. ”
 of 5 bubbles 288asm, 30 Sep 2016 | Read review
5 of 5