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Chelsea Hotel, Toronto

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Chelsea Hotel, Toronto
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5,803 Reviews from our TripAdvisor Community

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There are newer reviews for Chelsea Hotel, Toronto
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Showing 5,162: English reviews
Hartford County CT
Reviewed 28 December 2014

We stayed at the Eaton Chelsea while attending a conference at the convention center not far away. The location worked out great for us, with restaurants and public transportation just steps away. When we checked in, the front desk clerk asked us our preference of floors, which I definitely appreciated. Our room on the 11th floor was very clean and...

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Helpful?
Thank SWCTmom
Thunder Bay, Canada
Reviewed 27 December 2014

When I am in Toronto I always stay at the Eaton Chelsea. I love this hotel. The staff are all extremely friendly and will help you quickly and professionally. I usually stay at this hotel two to three times a year and every time the staff greets me with a smile. I always arrive early to the hotel and my...

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Thank Jonathon T
Toronto, Ontario, Canada
Reviewed 27 December 2014

Eaton Chelsea's has horrible service, a stupidt manager, a lazy staff, a lying website and is out right the worst place I've ever been.The only part I enjoyed was the lovely service (and the only polite staff) at Eaton Chealseas nice resturant.

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Thank Spencer L
Mississauga, Canada
Reviewed 27 December 2014

I stayed at Eaton Chelsea at the end of November 2014. I had visited it several times prior (one previous time being 5 consecutive days) when it was part of the Delta hotel chain. Due to my positive experiences before, I decided to stay once more through a Hotwire deal. I arrived right at the check-in time and my room...

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Thank 14justine
Calabogie
Reviewed 26 December 2014 via mobile

I've stayed at the Chelsea when it was a Delta and I have fond memories. It was a solid 3* back then. What a zoo it is now. Understaffing is apparent in that the lineup for check in wound around to the elevators and took 40 minutes. The room we booked was not available and the over worked reception were...

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1Thank Kevinjdunbar
Ottawa
Reviewed 24 December 2014

On Nov 26, 2014, I finally returned to the Eaton Chelsea (formerly the Delta Chelsea) since the hotel ceased to be part of the Delta hotel chain. After my last stay in June 2013, I was hesitant at what I might find at the renamed property. The tired old lobby has been brightened up making it appear more modern. At...

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3Thank gpbc
Houston, Texas
Reviewed 24 December 2014

I purchased this hotel from Priceline as an Express Deal. I researched extensively on a place to stay in Downtown Toronto and the Eaton Chelsea was simply the best value considering the location. You are walking distance from so many attractions and public transport, and this hotel has a lot of amenities. I think the Express Deals offer you rooms...

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1Thank sxg14
Alistair I, Manager at Chelsea Hotel, Toronto, responded to this review

Dear Sxg14, Thank you for taking time to share your experience at the hotel. We are delighted to learn of your overall enjoyable visit to the city. Your feedback will be shared with the appropriate departments. We look forward to your next visit and the oppportunity to welcome you back. Sincerely, Guest Experience Specialist Eaton Chelsea Toronto

Ashbourne, Ireland
Reviewed 22 December 2014 via mobile

I stay frequently in this hotel with work. Generally I have found my stays here pleasent with very friendly staff, nice rooms and excellent location. Sadly it seems almost every stay I've had includes an under par clean on the bathroom. Hairs on floor/towels, grubby tiles or mirrors and just in general a dirty element. On my most recent stay...

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Thank Shamrock330
Alistair I, Manager at Chelsea Hotel, Toronto, responded to this review

Dear Shamrock330, Thank you for taking the time to provide feedback from your experience at the hotel. We would like to apologize for the level of cleanliness you experienced and assure you that this is not the level of quality we are aiming to provide. Your comments will be reviewed with our housekeeping team. We are happy to know that...

Stoney Creek, Canada
Reviewed 21 December 2014

My 2 sons and I stayed at the Eaton Chelsea for a week while my husband was in Toronto General for heart surgery. The staff was excellent, the location was excellent and the room very comfortable. They gave us a roll away for my second son at no extra charge, Since we booked through the hospital both the room rate...

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Thank 47Coco
Alistair I, Manager at Chelsea Hotel, Toronto, responded to this review

Dear 47Coco, Thank you for taking time to your recent experience while staying at the Eaton Chelsea Toronto. We are happy to learn that your stay was most enjoyable, and provided a good base while your husband was having surgery. We value the partnerships we have with the local hospitals and look forward to continuing this service. Your feedback will...

Paget Parish, Bermuda
Reviewed 20 December 2014 via mobile

Close enough for everything yet no noise disturbance. Room cleaned and maintained daily. All facilities that you need either in hotel or very close by. An abundance of restaurants to choose from within 5 mins walk as well as the ones in the hotel. Lobby staff very welcoming and helpful.

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Thank VikkiVJ
Alistair I, Manager at Chelsea Hotel, Toronto, responded to this review

Dear VikkiVJ, Thank you for taking a moment to provide feedback from your recent stay at the Eaton Chelsea Toronto. We are so pleased that you enjoyed the central location of the hotel, and the different facilities we offer. You feedback is truly appreciated and will be shared with the management team. We look forward to welcoming you back again...

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Staying in Downtown

Neighbourhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Centrally located in the heart of downtown, steps from amazing attractions, businesses and shopping, the Chelsea Hotel, Toronto offers travellers comfortable accommodations at exceptional value. Featuring 1,590 contemporary guestrooms and suites, Chelsea Hotel, Toronto is Canada's largest hotel, delivering warm and reliable service and a variety of accommodation options. All rooms are equipped with technological conveniences and amenities, including basic complimentary WiFi. Whether testing your limits in the well-appointed fitness centre, lapping up the quiet comfort of the Deck 27 indoor pool, or enjoying the Family Fun Zone heated pool with the 130 ft "Corkscrew" waterslide, Kid Centre and Club 33 Teen Lounge, Chelsea Hotel, Toronto guests can choose to exercise their body, relax their mind or take advantage of the family-friendly amenities.Chelsea Hotel, Toronto offers guests a broad choice of dining venues. Experience all-day dining at Market Garden, indulge in a coffee or cocktail at the T|Bar Lounge or embrace the lively vibe in Monarchs Pub, downtown Toronto's hotspot for nightly entertainment. ... more   less 

Additional Information about Chelsea Hotel, Toronto

Address: 33 Gerrard Street W., Toronto, Ontario M5G 1Z4, Canada
Region: Canada > Ontario > Toronto > Downtown
Price Range: ₹ 7,919 - ₹ 20,550 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chelsea Hotel, Toronto 3.5*
Number of rooms: 1590
Reservation Options:
TripAdvisor is proud to partner with Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Hotels.com, Orbitz, Priceline and Despegar.com so you can book your Chelsea Hotel, Toronto reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Delta Toronto
Toronto Delta
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Questions & Answers

Here's what travellers have asked, with answers from Chelsea Hotel, Toronto staff and other travellers.
59 questions
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Questions? Get answers from Chelsea Hotel, Toronto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“look elsewhere”
 of 5 bubbles 856richardg, 27 Mar 2017 | Read review
“I would not chose that Hotel again..”
 of 5 bubbles BMELLIS, 23 Mar 2017 | Read review
“Go somewhere else”
 of 5 bubbles leexxxx, 21 Mar 2017 | Read review
“Make sure you see the room before you settle”
 of 5 bubbles Nicoleb09, 17 Mar 2017 | Read review
“Maybe stay on a low floor for better wi fi and hot water”
 of 5 bubbles FritzM960, 14 Mar 2017 | Read review
5 of 5