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About
#113 of 369 hotels in Toronto
Location
Cleanliness
Service
Value
The Chelsea Hotel, Toronto provides comfort in the heart of downtown Toronto and guests are within walking distance of prime retail districts, colourful local neighbourhoods and major tourist attractions. As Canada’s largest hotel with 1,590 rooms, guestrooms are complimented with complimentary basic Wi-Fi and most rooms feature balconies, offering stunning views of the downtown core. The Chelsea Hotel, Toronto offers 3 in-house dining options. Relax in the lobby bar— Elm Street Bar & Lounge. Enjoy breakfast, lunch and dinner on the seasonal patio with Market Garden. While express|o coffee and wine bar is the solution for an afternoon treat. Relax and rejuvenate on Deck 27. This perfect adult-only urban retreat includes Exert fitness centre, an indoor heated swimming pool and a seasonal sundeck. The Family Fun Zone, located on the 2nd floor, includes a family pool featuring the 130-ft indoor “Corkscrew” waterslide, Kid Centre with resident bunnies and Club 33 teen lounge.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Patio
Indoor play area for children
Car park
Wifi
Pool / beach towels
Adult pool
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Waterslide
Children Activities (Kid / Family Friendly)
Kids pool
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
Sun deck
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Cable / satellite TV
Flatscreen TV
Bath / shower
Safe
Telephone
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
City View
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
307Restaurantswithin 0.5 km
35Attractionswithin 0.5 km
33 Gerrard Street W, Toronto, Ontario M5G 1Z4 Canada
E-mail hotel
Getting there
CollegeToronto Rapid Transit3 min
DundasToronto Rapid Transit4 min
9176Reviews129Q+A100Room tips
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Our beds were squeaky, even though we were on the 16th floor it was noisy outside all night. We used a sound machine to cut out the outside. Room was very tired and needed to upgraded. Staff were great and location was good.
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
My son and I had our first trip to Toronto and we stayed at The Chelsea Hotel. We were impressed as soon as we got there. The staff were very welcoming and so helpful. We were helped with day trips (Niagara Falls, a driver takes you on a day tour and brings you back (highly recommend) and we were helped with discounted tickets to Ripley’s Aquarium) . We liked our room and the view at night was stunning. The hotel is in a great location too , it is near a great shopping mall and more than enough restaurants. You can easily get to other great places as well like the CN Tower etc. If you are a light sleeper you have to bear in mind that the hotel is right in the city so you will hear some noise. I took earplugs so it wasn’t an issue. A great place to stay in Toronto and I would stay there again.…
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Desha Sampson, Other at Chelsea Hotel Toronto
Responded 12 Oct 2023
Dear Bexster1309, We are thrilled to know you and your son had a great time while staying with us and visiting Toronto. We strive to provide positive experiences that keep guests wanting to come back. Thank you for your kind words about our location and service. We look forward to your next stay with us. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at Chelsea Hotel Toronto Always treated very well no matter what the reason for the stay.. This time was for pleasure of seeing Trans Siberian Orchestra... Parking is great, rooms are clean, Bar and Lounge is nice and laid-back... Staff and excellent...
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jessica Norena, Guest Services / Front Office at Chelsea Hotel Toronto
Responded 3 days ago
Dear goodej3, Thank you for your kind review! We're delighted to hear that you had a great stay and enjoyed the Trans Siberian Orchestra concert. It's fantastic to know that you were treated well, found the parking convenient, and appreciated our clean rooms, laid-back bar, and excellent staff. We look forward to welcoming you back for another pleasant stay! Best regards, Guest Experience Specialist, Chelsea Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The heating system struggled to heat the room. It cycled on and off every few minutes. This made for a poor night’s sleep. Next time I would request a different room. Check-in was smooth and efficient. The staff member was a delight to deal with, as were all hotel staff that we encountered. Although we didn’t take advantage of it, the in and out parking privileges is a nice feature. Food options were quite varied and appealing.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jessica Norena, Guest Services / Front Office at Chelsea Hotel Toronto
Responded 1 week ago
Dear njhei53lna, Thank you for choosing to stay at the Chelsea Hotel and for sharing your feedback with us. We appreciate your positive comments about our staff, room, and amenities. We apologize for any inconvenience caused by the heating system, your comments will be brought forth to the appropriate departments for an immediate review and further improvements. We hope to welcome you back. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here late November for six nights. Check in and out was fine and no issues. The rooms and bathrooms are a little dated, however they are still quite comfortable and clean. We were located on the 18th floor and there was a construction site outside, below. In the morning at about 7am there was noise from this site. Well I suppose some noise is expected you are in a city. I found the noise a good thing because it got me up in the morning and ready to explore. The pool, sauna and hot tub on the 27th floor is great and a nice place to relax. The nice touch was all the Christmas decorations that had been put up in the reception areas. It looked really nice and welcoming.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jessica Norena, Guest Services / Front Office at Chelsea Hotel Toronto
Responded 1 week ago
Dear Youngie30, Thank you for the wonderful review! We're delighted to hear that you enjoyed your six-night stay and appreciate your positive comments. We pride ourselves on building great memories and being the friendliest hotel in Toronto. We hope to welcome you back for more special memories. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stay for one night for a friend’s wedding with my wife. Rooms are outdated. Location is excellent for downtown Toronto. Value is pretty good and service. The bed was pretty uncomfortable and the noise is quite loud loud in the area, sound proofing is poor. However staff are nice from my interactions.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jessica Norena, Guest Services / Front Office at Chelsea Hotel Toronto
Responded 1 week ago
Dear Mysteryreview1, Thank you for taking the time to share your feedback about your recent stay at the Chelsea Hotel. We appreciate your candid review and are glad to hear that you found value in our excellent downtown Toronto location and service. We sincerely apologize for any inconvenience you experienced due to the outdated rooms, noise, and the discomfort with the bed. Your comments are important to us, and we will certainly take them into consideration as we continually work to enhance our guests' experience. Should your future travels bring you back to Toronto, we would welcome the opportunity to host you again and provide an improved experience. Sincerely, Guest Experience Specialist, Chelsea Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms are in desperate need of upgrading, wallpaper hanging off the walls, rust around the plug hole in the bath, curtains were filthy and covered in holes and there is zero soundproofing from the outside, sirens and people shouting heard from outside every night. Location of the hotel is good, few minutes walk to Dundas or College station.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jessica Norena, Guest Services / Front Office at Chelsea Hotel Toronto
Responded 1 week ago
Dear CD22519, Thank you for taking the time to review your stay. We are sorry to learn your most recent visit was not one you had been entirely happy with. We appreciate every bit of honest feedback as it helps us continually identify the key areas of our establishment that require extra attention to ensure a seamless guest experience. Please note that we are in the process of moving forward with renovations and upgrades in various aspects of our establishment. We hope you will give us another chance to make it right in the future. Sincerely, Guest Experience Specialist Chelsea Hotel, Toronto
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is great place to stay for a theatre and shopping weekend in Toronto. Centrally located for a fantastic Toronto stay it is a bit pricey but all around worth the money and the elm street diner has great food and is reasonably priced
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jessica Norena, Guest Services / Front Office at Chelsea Hotel Toronto
Responded 1 week ago
Dear noneavailable2023, Thank you for choosing the Chelsea Hotel for your weekend getaway in Toronto and for taking the time to share your wonderful feedback. We're thrilled to hear that you enjoyed your stay and found our location convenient for your theater and shopping activities. It's our goal to provide a fantastic experience, and we're pleased to know that you found it worth the investment. We sincerely appreciate your kind words, and we look forward to welcoming you back for another exceptional stay at the Chelsea Hotel. Best regards, Guest Experience Specialist, Chelsea Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I stayed at the Chelsea Hotel, Toronto with my mother from 28 October 2023. Mum booked online and requested a quiet room which was kindly accommodated. I checked out halfway through the week to stay at a different (and more expensive) hotel with my husband in Toronto. I definitely prefer the Chelsea hotel, and I will return to stay there again Rooms: Our room was excellent, it had comfortable beds and pillows, fresh and clean sheets, etc. We had a huge tv and a fridge with tea and coffee making facilities. The bathroom was clean and tidy with fresh towels and the room was cleaned daily. Staff: The staff were all very friendly and polite, they were very happy to help if needed. Location: The Chelsea hotel is a large hotel and its location is excellent. It is two minutes away from Dundas Square, Eaton Centre, Dundas Square subway, etc. It is a great location to explore the city. We thoroughly enjoyed ice hockey at Scotia Bank arena, a trip to Toronto islands, Halloween night at Casa Loma, St Lawrence market, etc. Note: We stayed during halloween and I really enjoyed the Chelsea hotel pumpkin 🎃 carving competition. Note: This was my first time in Canada 🇨🇦 and I loved the city of Toronto. I have never been anywhere in the world where the people are so friendly and nice. People will stop and help you if you look lost, they are genuinely friendly and kind people who take the time to help you because they want to, and not because they are trying to get something out of you. Everyone appears to be happy and smiling. What a lovely place I really love Toronto and its the people that make it so special.…
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jessica Norena, Guest Services / Front Office at Chelsea Hotel Toronto
Responded 1 week ago
Dear Guest, Thank you so much for taking the time to leave us an excellent review! We pride ourselves on building great memories and being the friendliest hotel in Toronto We know if we are doing it well, people will fall in love with us. Your happiness and comfort are of utmost importance to us, and we hope to welcome you back for more special memories. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This is a very large hotel with four entrances. This can be confusing as the Niagara bus tours pick up from different entrances (rear/front) so beware of this. The are also different coloured lifts/elevators that go to different floors so get the correct one! There was a long queue/line for reception/check in when we arrived and appeared to be present everytime we were in the lobby. Our room was on the 8th floor and we could clearly hear traffic all the time (maybe pack earplugs?). The hotel is located in an urban area not far from a main shopping mall, metro and restaurants. You need to get the metro to CN tower, etc. We had a twin room of two queen size beds that were comfortable. The bathroom was rather basic with a shower curtain. Breakfast was crowded and seemed expensive, but we soon learnt that everything in Canada is expensive! Room rate was also expensive, in my view, adertised on the back of the room door as $589 for two persons for our room. The hotel has a pool on the 27th floor and a viewing gallery that gives a good view of the surrounding city. Overall was adequate but I have stayed at much better for a similar cost.…
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Date of stay: October 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jessica Norena, Guest Services / Front Office at Chelsea Hotel Toronto
Responded 1 week ago
Dear PhilipLeic, thank you for taking the time to review your stay, We appreciate your detailed insights and observations during your stay at Chelsea Hotel. Your input is invaluable, and we take all comments seriously as we continually strive to enhance our guest experience. We're sorry to hear about the noise disturbance on the 8th floor and any inconvenience you experienced during check-in. Our commitment is to provide a comfortable and enjoyable stay for all guests, and your comments will be shared with the relevant teams to address these concerns. We hope your time in Toronto was memorable overall, and we'd love the opportunity to welcome you back for an improved experience. Regards, Guest Experience Specialist, Chelsea Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$126 - $174 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
delta chelsea toronto, delta chelsea hotel toronto, delta toronto, toronto delta
LOCATION
CanadaOntarioTorontoDowntown / Bay Street Corridor / Old Toronto
NUMBER OF ROOMS
1590
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Frequently Asked Questions about Chelsea Hotel Toronto
Which popular attractions are close to Chelsea Hotel Toronto?
Nearby attractions include Little Canada (0.3 km), Yonge-Dundas Square (0.3 km), and Captive Escape Rooms Toronto (0.2 km).
What are some of the property amenities at Chelsea Hotel Toronto?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Chelsea Hotel Toronto?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Chelsea Hotel Toronto?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Chelsea Hotel Toronto?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Chelsea Hotel Toronto?
Conveniently located restaurants include Adega, Sansotei Ramen, and Donatello Restaurant.
Are there opportunities to exercise at Chelsea Hotel Toronto?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Chelsea Hotel Toronto?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Chelsea Hotel Toronto?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Chelsea Hotel Toronto offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Chelsea Hotel Toronto?
Many travellers enjoy visiting The Elgin & Winter Garden Theatre Centre (0.7 km), Spadina Museum (3.0 km), and Casa Loma (3.0 km).