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Novotel Toronto North York

NovotelUS$ 137*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Novotel Toronto North York
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827 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Toronto North York
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Showing 705: English reviews
Calgary
Reviewed 9 December 2014

I have stayed in many Accor hotels, from Ibis to Mercure to Novotel. I have stayed at the Novotel Les Halles in Paris, and the Novotel Midtown in New York City, and many others in between. Thus, I was confident that we would get a certain standard of comfort and quality when I booked my family into the Novotel North...

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Helpful?
3Thank rsulliva
Michael S, General Manager at Novotel Toronto North York, responded to this review

Very disappointing, I'm sorry you did not enjoy your stay with us. I cannot comment on your opinion of small rooms, certainly if you have stayed with our luxury brands the bedrooms would be bigger, In perspective I think we compare favorably with our main competitors. However, ??? On a positive note we are in Phase 1 of our refurb...

Vancouver
Reviewed 9 December 2014

We have stayed in all levels of Accor hotels including the top Sofitel brand. I don't understand why some of the basic comforts that don't seem too expensive cannot be applied across the brands such as: towels that were exposed to fabric softener, premium toilet paper, and pillows that are made from something pliable. The hotel is in North York...

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Helpful?
Thank ljz53
Michael S, General Manager at Novotel Toronto North York, responded to this review

Thanks for your feedback, I am sorry we did not live up to your expectations, however really pleased that you are aware of and have stayed at some of our other brands, unfortunately none in Canada. On a positive note thank you for your comments about breakfast and parking, I have to agree with you, we offer great value compared...

Canada
Reviewed 4 December 2014

I've had to stay at the Novotel North York on business for the last 10yrs and its overdue for major upgrades. The bed was still comfortable, location remains ideal - grocery, movies, bars and restaurants nearby as well the TTC [North York Centre]. Complimentary Wifi was decent, full names and room # to log on, good for 24hrs use, upgrade...

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Helpful?
Thank Theoryguru
Michael S, General Manager at Novotel Toronto North York, responded to this review

Many thanks for your feedback, and good news... Santa is bringing some upgrades. Started the 1st phase of our refurb plan on Nov 1st on the 14th floor, now on the 12th.. new bedrooms look sensational, fully new bathrooms with walk in shower, with a rain attachment, and a re decorated bedroom, all look great. Please come back and have...

Rochester, New York
Reviewed 3 December 2014

When we visit Toronto, the only place we stay is at the North York Novotel. But I have to be frank and say we were disappointed by the quality of the room this go round. We had gotten a double (the first time, since our child is bigger) and the room was cramped and the bathroom was almost enough for...

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1Thank 411TravelingGal
Michael S, General Manager at Novotel Toronto North York, responded to this review

Thanks for your review, I'm sorry we did not get it right during your visit. I've already had the maintenance team address the bathroom issues you highlighted. I am not sure what you mean by an access stool in the pool, we have always had the side ladders, but no "accessible" steps... which I think are a good idea and...

Boston
Reviewed 3 December 2014

The Novotel North York was chosen as it was near a friend we were visiting. We were pleasantly surprised that it was a renovated hotel with very pleasant staff. A small lobby with some computers for guest use. Free internet. A nice restaurant adjacent to the lobby. Neat and clean room with very comfortable bedding. Will stay again when visiting...

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Helpful?
Thank frugalarnie
Michael S, General Manager at Novotel Toronto North York, responded to this review

Great comments, thank you for your positive observations. We like to think we offer the best value for the money within the North York area, rates available direct on novotel.com. Cheers, Michael.

New York City, New York
Reviewed 1 December 2014

Sadly, my visits to the Novotel North York have come to an end. On this visit, I had the misfortune of staying in room 704 for 3 nights while visiting family and doing business in the area. Where do I begin, for starters, I have stayed at this hotel over a dozen times in the past 2 years - not...

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Helpful?
2Thank Cleeba
Michael S, General Manager at Novotel Toronto North York, responded to this review

Oh Dear! Thank you for your observations and I am sorry that we let ourselves down. I will follow up with the team and make sure they put right the points you have highlighted. I'm truly sorry you will not stay with us again especially as you have been a regular guest and know this is not normal for us....

Hamilton, Canada
Reviewed 25 November 2014

My organization used the hotel once again for a board weekend retreat and we do like the place as much as ever. However, on the Friday night I was awakened about every half hour until 2 a.m. by the barking of a small dog. Not constant and never for long, just every time the guests left and returned - which...

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Helpful?
Thank Deb S
Michael S, General Manager at Novotel Toronto North York, responded to this review

Thanks for your review. Firstly let me apologize for the poor nights sleep you had. We are a pet friendly hotel, however we also request that only responsible pet owners stay with us. As a dog owner myself I am very conscious of their behavior when we stay away, I know there is nothing more annoying when staying in a...

Calgary, Canada
Reviewed 22 November 2014

I was greeted by nice staff with a late check in. The room was dated but completely redone with lots of lighting. It was tastefully done with modern electronics. The best part was the inclusive breakfast. It felt like an expensive breakfast buffet with first class service. It is no ordinary breakfast thrown in. Make sure you include breakfast in...

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Helpful?
Thank Prairietravelguru
Michael S, General Manager at Novotel Toronto North York, responded to this review

Thanks for your review and great booking tip. I think our breakfast buffet is simply great, somewhat biased opinion(!!). However the selection is huge and the quality of products exceptional. Try getting the best rate online at novotel.com Regards, Michael.

Hamilton, Ontario, Canada
Reviewed 12 November 2014

Nice clean room with view of many glass buildings-nice reflections. Conveniently located if you have business in North York (part of Toronto) Food court in the adjacent mall, nice restaurant in the hotel and many ethnic restaurants nearby...nice sauna and pool.

Review collected in partnership with Novotel Hotels
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Helpful?
Thank PaulDavisMD
Michael S, General Manager at Novotel Toronto North York, responded to this review

Thanks for your feedback, great observations about our location and I will also note that you are the first reviewer to mention the reflections of local buildings, quite stunning at times. Cheers, Michael.

Waterloo, Canada
Reviewed 10 November 2014

This hotel was okay but nothing special. My wife and I stayed overnight. There are several restaurants within walking distance. Room was a decent size with a small sitting area. There was a fridge in the room that didn't work well, and a small coffee maker.

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Helpful?
Thank maple_leafs_67
Michael S, General Manager at Novotel Toronto North York, responded to this review

Average, never like to be average! However as always we welcome everyone's opinion and feedback, helps us to improve and not simply rest on our laurels. As always we offer great value for money, check out our best prices on novotel.com. Cheers, Michael

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04/06/2017 05/06/2017
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Staying in North York

Neighbourhood Profile
North York
North York is one of Toronto's most culturally diverse neighborhoods. Home to a number of cultural events throughout the year that celebrate the city's varied ethnic communities, it's always worthwhile to see what's going on in the area. Its cross-section of inhabitants include students and long-time residents, giving North York an eclectic feeling of being both local and international. Extremely family-friendly, its rivers, arboretums, and parks cater to outdoor activities, while its historical villages paint Toronto's history in exciting shades. Bumper cars, mini golf, and inexpensive shopping also help cater to the inclusive family feel.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Trio Restaurant and Bar at Novotel Toronto North York Hotel
Trio Restaurant and Bar at Novotel Toronto North York Hotel
Cuisines: International, Contemporary, Canadian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Novotel Toronto North York is a 3 star hotel located in uptown Toronto with easy access from major highways. Ideal for a business trip or short break, the hotel features nine meeting rooms for conferences and seminars, an exceptional restaurant andbar, heated indoor pool, fitness facilities and a direct indoor access to subway and shopping mall. ... more   less 

Additional Information about Novotel Toronto North York

Address: 3 Park Home Ave, Toronto, Ontario M2N 6L3, Canada
Region: Canada > Ontario > Toronto > North York
Price Range: ₹ 6,718 - ₹ 11,563 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Toronto North York 3*
Number of rooms: 260
Reservation Options:
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Also Known As:
Novotel Toronto North York Hotel North York
Accor North York
Novotel North York
North York Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Toronto North York staff and other travellers.
16 questions
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Questions? Get answers from Novotel Toronto North York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They don't have a nice streetview”
leslie377, 15 May 2017 | Read review
“Are there any good rooms.....?”
marksL8816NB, 28 Apr 2017 | Read review
“Maybe you could ask for one that has been refurbished.”
teddytaz, 10 Apr 2017 | Read review
“One side overlooks Mel Lastman Sqaure- lots of festivals during summer months”
amandabM4599MY, 30 Mar 2017 | Read review
“Even close to elevators rooms are quiet. It doesn't really matter what floor you end up on, there aren't really any 'views' to be had.”
IainG429, 29 Mar 2017 | Read review
5 of 5
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US$ 137* /night
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Prices are for 1 room, 2 adults
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