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Novotel Toronto North York

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Novotel Toronto North York
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775 Reviews from our TripAdvisor Community

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Showing 664: English reviews
Jerusalem, Israel
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW via mobile

Hotel is clean, close to subway and the staff is friendly. A shout out to Adam Hartwell, waiter at Trio (hotel restaurant) who gave me great service and movie tips/trivia while keeping the coffee flowing.

Thank Annalevine
Calgary, Canada
1 review
Reviewed yesterday NEW

I had to change rooms because there was red jam on the floor that looked like blood when I arrived the first night; additionally, the floor was extremely dirty and had not been vacuumed. When I switched rooms to room 1818 the shower leaked as the rubber seal on the shower door had lost some integrity. It appears that the... More 

Review collected in partnership with Accorhotels.com

Thank markaK6766JH

Travellers are raving about these Toronto hotels

Chattanooga, TN
Level Contributor
107 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 3 days ago NEW

Overall and very nice facility - clean and quiet with a nice urban location walkable to many bars and restaurants. There is also direct access inside to the York Center where you have Star Bucks and the access to the subway for a quick run downtown, etc. Small indoor pool but good for lap swimming, gym, sauna and bar/restaurant onsite.

Thank EspanaTraveler
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 days ago NEW via mobile

Stayed at the Novotel North York because of a family function. Stayed there a couple of times and it's about time it's been partially renovated. The rooms are small and they did not warm you when you booked of continuous construction. You would think they would not be working on the weekend but it goes from early morning till late... More 

Thank MontrealLarry
Washington DC, District of Columbia
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 4 days ago NEW

On this repeat visit to the Novotel, North York, I noticed marked improvements, both in the service provided and in the quality of the rooms. I was given one of the newly renovated rooms, which was very clean and quite tastefully appointed. While not very spacious, it is well laid out, with comfortable beds.The bathroom was roomy, with a very... More 

Thank MsTraveller48
A TripAdvisor Member
Reviewed 1 week ago via mobile

I used to regularly book this hotel for business purposes and have never had any problems with The Novotel. Warning do not input your personal information or credit card when booking online. The Novotel will charge your card and not inform you of their No Cancellation policy. I booked the hotel for the second week of December for training however... More 

Thank A TripAdvisor Member
Michael S, General Manager at Novotel Toronto North York, responded to this review

Thanks for your feedback. Unfortunate, but you are correct, we offer discounted rates that are non refundable. Very much the same as the airlines and many other services. However I thought I would go to novotel.com and ensure that the rates were clearly identified and I am pleased to confirm that all the options have their terms and conditions highlighted.... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

If you are looking for a hotel that is clean with basic amenities at a reasonable rate this is a great hotel. It is nothing fancy but the rooms are clean and the location is easily accessible off the the 401 or the subway. There is underground parking across the road for $15 or $18 next to the hotel. In... More 

Thank Cathy M
Tehran, Iran
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

we were there for 4 nights . easy check in and very fast check out. very good room cleaners and a very comfortables bed with a nice bathroom . the whole nights from 2 nov until 6 we hadnt any noise or un pleasant sound in corridors. breakfast served in a good place with the very patient staff. already this... More 

1 Thank kamran_12
Michael S, General Manager at Novotel Toronto North York, responded to this review

Vert pleased you mentioned the cleanliness of the hotel, so important, you know many of our room attendants have been here 20 years plus, they take great pride in their work, so great to be recognized, thank you. Michael. More 

Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 2 weeks ago

There were no downsides to our stay. We were part of a wedding party so there were a number of guests we knew. There was a very good choice for breakfast which was in a relaxing environment. Even when busy, the staff were friendly and helpful. We had a delicious evening meal in the restaurant which was not over priced.... More 

1 Thank sunsaver
Michael S, General Manager at Novotel Toronto North York, responded to this review

Great, glad you enjoyed your stay and that you found everyone friendly and helpful, it is what we are about, thank you, Regards, Michael. More 

Hong Kong, China
Level Contributor
5 reviews
Reviewed 2 weeks ago

The location is convenient, just 25 minutes from downtown and near Subway station. Besides, there is a supermarket and cinema nearby. I stayed at the hotel for two nights, it's comfortable. One of the disadvantage is no electric water kettle provided. The breakfast buffet is on average. There are two hot dog carts and several food carts at Yonge Street.... More 

Thank Loletta820
Michael S, General Manager at Novotel Toronto North York, responded to this review

Agreed location cannot be bettered in North York. Never like anything to be average, so disappointed we failed to make an impression with our breakfast buffet, time for a review of products? Maybe, I'll take a look. However let me add that whilst there are food carts that are pretty good, the choice of restaurants along Yonge Street is unlimited,... More 

165 photos of this hotel

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Bathroom (21)
View from Room (12)
Room/Suite (30)
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Pool/Beach Area (1)
Other (46)

Management photos: Courtesy of the property manager

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Room/Suite (16)
Hotel & Grounds (4)
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Staying in North York

Neighbourhood Profile
North York
North York is one of Toronto's most culturally diverse neighborhoods. Home to a number of cultural events throughout the year that celebrate the city's varied ethnic communities, it's always worthwhile to see what's going on in the area. Its cross-section of inhabitants include students and long-time residents, giving North York an eclectic feeling of being both local and international. Extremely family-friendly, its rivers, arboretums, and parks cater to outdoor activities, while its historical villages paint Toronto's history in exciting shades. Bumper cars, mini golf, and inexpensive shopping also help cater to the inclusive family feel.
Explore this neighbourhood


  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Trio Restaurant and Bar at Novotel Toronto North York Hotel
Trio Restaurant and Bar at Novotel Toronto North York Hotel
Cuisines: Canadian, Bar, International, Contemporary, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Novotel Toronto North York is a 3 star hotel located in uptown Toronto with easy access from major highways. Ideal for a business trip or short break, the hotel features nine meeting rooms for conferences and seminars, an exceptional restaurant andbar, heated indoor pool, fitness facilities and a direct indoor access to subway and shopping mall. ... more   less 

Additional Information about Novotel Toronto North York

Address: 3 Park Home Avenue, Toronto, Ontario M2N 6L3, Canada
Region: Canada > Ontario > Toronto > North York
Price Range: ₹ 7,197 - ₹ 11,653 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Toronto North York 3*
Number of rooms: 260
Reservation Options:
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Also Known As:
Novotel Toronto North York Hotel North York
Accor North York
Novotel North York
North York Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Toronto North York staff and other travellers.
12 questions
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Questions? Get answers from Novotel Toronto North York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have better views....”
 of 5 bubbles EspanaTraveler, 29 Nov 2016 | Read review
“Request a room with a city view.”
 of 5 bubbles MsTraveller48, 28 Nov 2016 | Read review
“Not able to comment”
 of 5 bubbles NJByles, 2 Nov 2016 | Read review
“If you can afford it, go for the renovated room.”
 of 5 bubbles 2eratics, 4 Oct 2016 | Read review
“VERY Disappointed”
 of 5 bubbles 400eddie, 5 Sep 2016 | Read review
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