Novotel Toronto North York
3 Park Home Ave, Toronto, Ontario M2N 6L3 Canada
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A note from Novotel Toronto North York
Updated 24/02/21
About
#63 of 140 hotels in Toronto
Location
Cleanliness
Service
Value
The Novotel Toronto North York is a 3 star hotel located in uptown Toronto with easy access from major highways. Ideal for a business trip or short break, the hotel features nine meeting rooms for conferences and seminars, an exceptional restaurant andbar, heated indoor pool, fitness facilities and a direct indoor access to subway and shopping mall.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Car park
Wifi
Hot bath
Indoor pool
Heated pool
Sauna
Coffee shop
Restaurant
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Salon
24-hour security
Baggage storage
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English, Russian, Spanish, Bulgarian and 4 more
Location
Full view
82Good for walkers
Grade: 82 out of 100
51Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
Contact
3 Park Home Ave, Toronto, Ontario M2N 6L3 Canada
Getting there
North York CentreToronto Rapid Transit2 min
Sheppard–YongeToronto Rapid Transit10 min
1152Reviews29Q+A100Room tips
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I am an Accor Diamond member. Having just spent 17 wonderful nights at Novotel in Montreal was looking forward to our 7 night stay at this Novotel. We survived one night. In summary-tired rooms, faulty light fitting, aircon didn’t cool, uncomfortable bed with awful pillows, 3rd rate breakfast. Poorly trained staff with no idea of Accor system. No manager on site. An insult to the Accor brand.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel is good value for the money. Clean, modern. One thing that was annoying is that the black out curtains do not cover the whole window leavnig openings at the edges and therefore defeating their purpose.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel has THE WORST customer service. When we checked in they knew there A/c was not working because they had no frion. It was +40 , we had 2 young children and when we tried to get compensation they kept giving us the run around. The manager apperantly never works... How convenient. It's over priced hotel for nothing. I suggest you stay elsewhere if you have the chance.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
For us the location was great, we didn't have to contend with driving into the city as there was a subway station attached to the shopping centre that the Novotel was also apart of, it was easy to find driving from Montreal and easy for us to depart for our drive to Sault Ste Marie. Check in was efficient, typical Novotel decor, room was quiet, bed was comfortable, air-conditioning worked well, bathroom clean, good shower pressure. Secure parking underneath the building. Another shopping centre across the road with an excellent supermarket for food supplies. Subway trip into Toronto city was $3.25 each way, the subway trains were clean, not overcrowded and took about 25 minutes each way. Perfect for us. Nothing else to really add - a typical Novotel.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The only reason I gave 3 stars rather than 2 is because you do not have to go outside to access the subway / transit. The first room we were put in was made up but not cleaned. The staff was good about it and moved us to another room but at first impression it was run down. It looks like they recently renovated some of the room but the tub was painted and peeling, also very slippery with the paint. the towel bars were loose a coming off the wall. The overall room was okay but not what we expected from a midscale hotel as they proclaim.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great location but hotel and rooms need some TLC. Breakfast decent but nothing special. Also would expect to be able to have parking included if staying at hotel. No recognition for status is disappointing
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Helpful
Very nice hotel that offers underground parking, has direct access to the subway (which allows you to get to the downtown core in about 30 minutes), and is located close to many restaurants. You will be very comfortable at the hotel, and will not go hungry in that neighbourhood! Check in was very easy and fast thanks to an efficient staff. Special thank you to the gentleman (I think he was the manager on duty - I did not get his name) who helped me find the wheelchair accessible entrance to the subway. He left the reception desk and walked to the station, using the non accessible entrance, and made his way back to the hotel using the accessible exit to the station, to make sure he would give me the right directions. This is really going above and beyond what I would expect from hotel staff. A great stay, and I am looking forward to going back!…
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Helpful
We stayed in a regular room. It was clean and nicely decorated. No issues with check in. It is a bit out of the way if you are hoping to have easy access to downtown attractions, but it was significantly less expensive than the downtown hotels so we didn’t mind.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Excellent location matched with excellent service. Best service and accommodation in North York. Always treated as part of the family. Top Front end, especially MIKHAIL KOROLKO, Front Office Manager. As a disabled senior we have been treated with respect and excellent care, THANK YOU
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Date of stay: May 2022Trip type: Travelled on business
Location
Cleanliness
Service
Room Tip: ACCESSIBLE accommodations and service dog friendly.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
There is a serious problem at this property. I am going to be speaking to someone at the Accor Executive team (parent company of Novotel). This property has not switched from its central heater to its central chiller. As such, the rooms facing the Sun during the day are practically a sauna. Front desk is apathetic. After two hours of fighting I was able to get another room where the AC worked. Strangely, it was a renovated Executive room which was a paid upgrade but the front desk relented and allowed me to move. Front desk representative Mukarar is aware of this issue.
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Date of stay: April 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$156 - $272 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel toronto north york hotel north york, accor north york, novotel north york, north york novotel
LOCATION
CanadaOntarioTorontoWillowdale / Willowdale West / North York
NUMBER OF ROOMS
260
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Claim Your Listing Frequently Asked Questions about Novotel Toronto North York
Which popular attractions are close to Novotel Toronto North York?
Nearby attractions include Meridian Arts Centre (formerly Toronto Centre for the Arts) (0.4 km), Gibson House Museum (0.1 km), and Cineplex Cinemas Empress Walk (0.1 km).
What are some of the property amenities at Novotel Toronto North York?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Novotel Toronto North York?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Novotel Toronto North York?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Novotel Toronto North York?
Yes, a parking garage, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Novotel Toronto North York?
Conveniently located restaurants include KINTON RAMEN, The Keg Steakhouse + Bar - North York, and Mezza Notte Trattoria.
Are there opportunities to exercise at Novotel Toronto North York?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Novotel Toronto North York?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel Toronto North York?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel Toronto North York offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Toronto North York?
The staff speaks multiple languages, including English, Spanish, German, Italian, Russian, Japanese, and Ukrainian.