We stayed for two nights in a room with a king size bed. We loved the experience! Safe and clean. Nice and friendly staff, great service at a reasonable price. Conveniently located right beside the subway station.
Excellent service ; Very clean with good COVID policies ; Accomodating ; Easy to access from highway and subway ; Restaurant was closed but Espresso bar near by is excellent choice ; Close to everything essential
Currently staying here due to medical appointments near by. The staff are unbelievably friendly and will do whatever it takes to ensure you are taken care of. I would really recommend this hotel to everyone. We are in the midst of the Corvid-19 and they are doing whatever they can to make the stay enjoyable
We stayed here for three nights recently. We have stayed here in the past, while visiting family. Our room on the 16th floor was clean and comfortable. Check in was quick and easy. I want to thank a special waiter, named Adam, for his help in making sure I had a safe, Gluten Free breakfast. I have celiac disease and get sick very quickly if my food is not safe. He has total understanding of this situation and is really helpful. He helped me when we stayed here in the past too, and I looked for him, knowing he would help. I do wish Novotel had a designated Gluten Free area, like many other hotels, a small toaster and even one cereal would go a long way to help people with this condition. I strongly recommend you ask for Adam if you need help with food allergies. we like the location of this hotel, it is conveniently located, parking is available, underneath the hotel, our room was quiet, clean and restful…
Last week we had occasion to take one of our coworkers out for a retirement breakfast. We chose to do it at the Novotel restaurant (Trio) since it was conveniently located for our group. We were all quite impressed at the level of professional service we received from our server, Adam. The food was very good but, Adam showed us what a big difference a professional server can make to the experience. His quick wit and subtle humour was very impressive and entertaining. He made a simple breakfast turn into a memorable experience. You can tell that he’s been doing this for some time and, that he takes pride in doing his job well. I do also want to give big thank you to the Sales Manager Bridget. She was instrumental in organizing our event and she followed-up to ensure it was successful. Both Adam and Bridget saw to every detail, making sure that our event was a big win. No matter how large or small your function may be, I strongly recommend you try to get Bridget and Adam to take care of it for you. They’re both true professionals at Novotel North York!…
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing