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The Westin Harbour Castle, Toronto

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Traveller (1215)
Room & Suite (564)
Dining (70)
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Overview
  • Excellent40%
  • Very good38%
  • Average15%
  • Poor5%
  • Terrible2%
Travellers talk about
“toula restaurant”(47 reviews)
“lake view”(165 reviews)
“north tower”(137 reviews)
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from The Westin Harbour Castle, Toronto
Special Offer: Canada Summer Escapes
Hotel deals
Offers from The Westin Harbour Castle, Toronto
Special Offer: Canada Summer Escapes
Hotel deals
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Reviews (4,761)
There are newer reviews for The Westin Harbour Castle, Toronto
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4,437 results
Traveller rating
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672
237
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1,722
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672
237
123
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1,721 - 1,725 of 4,437 reviews
Reviewed 8 November 2015

We were not rushed to park as you are at Sheraton. They allowed us to check in and then decide about parking. Sadly there are not many options. You might as well valet park and save the grief. We went to adjacent parking lot. Sign...More

Thank Debra C
Response from GMWestinToronto, General Manager at The Westin Harbour Castle, TorontoResponded 10 November 2015

Hello Debra C, Thank you for sharing a review about your experience with us and we are happy to read that you had a good stay. We hope you were able to enjoy your birthday celebration and we look forward to your return in the...More

Reviewed 5 November 2015

My husband and I stayed in room 2640 from Sunday-Tuesday (he was at a conference). Check-in at the front desk went very smooth, and the service there was courteous and efficient. We asked for an upgrade, and even though it was an additional charge of...More

Thank TFry55
Response from GMWestinToronto, General Manager at The Westin Harbour Castle, TorontoResponded 10 November 2015

Hi TFry55, Thank you for taking the time to provide us with a detailed review of your stay. It is heartwarming to read how much you appreciated our central location, the room and Westin Heavenly Beds. Keep us in mind when you are planning your...More

Reviewed 4 November 2015 via mobile

We took a short trip to Toronto this summer, mainly for our daughter who loved Centre Island last year. Our priority was to be close to the Jack Layton ferry terminal, so decided on the West in Harbour Castle. We upgraded to a corner king...More

2  Thank S A
Response from GMWestinToronto, General Manager at The Westin Harbour Castle, TorontoResponded 5 November 2015

Hello S A, Thank you for sharing this positive review. We are truly heartened to read that you and your family had a wonderful stay with us and that you are planning to visit us again next summer. We are always here to welcome you...More

Reviewed 4 November 2015

This would be a great hotel during the summer with all the activity along the lake. We booked the hotel for a small meeting scheduled for its conference center, and were surprised to receive a call the night before our flight that they could not...More

1  Thank James A
Response from GMWestinToronto, General Manager at The Westin Harbour Castle, TorontoResponded 5 November 2015

Thank you for your review James A. We are sorry to hear about the reservation issue but we're happy to know that you were still able to enjoy our service. We look forward to your next visit with us. Be well Tim Reardon

Reviewed 3 November 2015

I stayed here for a conference for 2 nights. My room smelt slightly of stale cigarette smoke which was not nice. It was a bland room but the bed was relatively comfortable. The gym was pretty small and dark, nothing like it is described on...More

1  Thank Holly B
Response from GMWestinToronto, General Manager at The Westin Harbour Castle, TorontoResponded 5 November 2015

Hello Holly B, We appreciate you taking the time to share your feedback with us and we regret to hear that your experience did not live up to your expectations. We hope you will give us another opportunity to be of service to you once...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 188 - US$ 489 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Toronto
#24 Luxury Hotel in Toronto
#28 Romantic Hotel in Toronto
#40 Business Hotel in Toronto
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 188 - US$ 489 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Toronto
#24 Luxury Hotel in Toronto
#28 Romantic Hotel in Toronto
#40 Business Hotel in Toronto
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1215)
Room & Suite (564)
Dining (70)
Pool & Beach (47)
Amenities (102)
Business Centre & Event Rooms (9)
Family and Play Areas (2)
Nearby
Downtown West
Downtown West is home to Toronto's gorgeous Inner
Harbor, and is a must-visit for lovers of art and the
outdoors. The area's rich cultural heritage is
celebrated by a number of monuments and museums,
giving the neighborhood a mature feel. As a premier
destination for modern art, people here stroll through
the cool contemporary pieces at the Power Plant, enjoy
the outdoor installations along Queen's Quay and Canoe
...More
Questions & Answers
Ask a question
Anne M
5 May 2018|
AnswerShow all 6 answers
Response from Kelsie F | Reviewed this property |
Yes they do. I stayed a couple months back and mine had one.
1
Vote
Gauldie2015
16 March 2018|
AnswerShow all 6 answers
Response from Leeszla D | Reviewed this property |
Hi, I’ve just come back from staying here with my two children for 6 days. We stayed on the 16th floor in the North tower. I saw no refurbishment occurring within the hotel, however never went to the South tower. I actually... More
1
Vote
Leeszla D
5 February 2018|
AnswerShow all 10 answers
Response from tl8369 | Reviewed this property |
Hi Lisa, We stayed on the 29th floor, our room was great, not dated at all, big tv with lots of cable channels, air con/ heating, ironing facilities, room safe, coffee machine, hair dryer etc, bathroom/shower decent size... More
1
Vote
Room Tips
"Great views of the lake from the rear of the hotel."
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"Arrive early if you want valet parking"
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"high floors good views"
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"Corner rooms have exceptional views!"
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