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The Westin Harbour Castle

CancelonUS$ 199*
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#32 of 134 Hotels in Toronto
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 405*
US$ 199*
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US$ 299*
US$ 320*
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The Westin Harbour Castle
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4,055 Reviews from our TripAdvisor Community

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Showing 3,768: English reviews
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Reviewed yesterday NEW

Had a very nice stay. The staff were nice, room lovely (lake view) and really enjoyed a dinner at Toula (fabulous view). Enjoyed the pool, steam room and dry sauna as well. Look forward to going back.

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Helpful?
Thank elizabethkQ159KR
Leeds, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 27 March 2017 via mobile

So as it details in my title, this has been my first solo trip. I was a bit skeptical at first choosing The Westin Harbour Castle - boy was I wrong. I don't know why there are negative views. I have never felt so welcomed before at a hotel. When I was checked in, I was greeted with a warm...

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Helpful?
1Thank Baggins1985
About Hotel's Favourite Review
GMWestinToronto, Front Office Manager at The Westin Harbour Castle, responded to this review

Hello Baggins1985, We want to thank you first and foremost for taking the time to provide us feedback on your stay at the Westin Harbour Castle. We are glad that your room lived up to your expectations as our associates work hard to ensure that all our rooms are always well-kept. We are delighted to hear that you were able...

Reviewed 2 days ago NEW

Staff was always helpful and accommodating. Close to Union Station, a must for UP express and TTC. Nice view on the harbor. A special thanks to Eugene. Breakfast are perfect and service is impeccable.

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Thank francois_leblanc
London, United Kingdom
Reviewed 3 days ago NEWvia mobile

Besides the view (and comfy bed), not a lot to recommend it. You hear the planes taking off from the airport (though I found it oddly soothing). Furnishings and fittings are dated and shabby. Service was quite poor, either indifferent or incompetent and that was with four different people, not just one bad apple. Well below average for a Westin.

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Thank Daoda2
Houston, Texas
Reviewed 3 days ago NEW

It has beautiful view of the islands and ferry terminal. Very nice to look out the windows after a business day. The rooms are comfortable, spacious enough for two people staying a week, and the service was good.

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Helpful?
1Thank PamMc615
Reviewed 3 days ago NEW

Stayed 1 week with a colleageu in the hotel. The rooms were nice with plenty of space, but unfortunately the floor carpet and the chairs in the rooms were quite old, so there were a bit stuffy air in the room needing a proper cleaning or replacment. The personel was helpfull. Unexpectedly, there were a lot of problems when it...

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Helpful?
Thank mariaaC8417GH
GMWestinToronto, General Manager at The Westin Harbour Castle, responded to this review

Hi mariaaC8417GH, We are happy to hear you enjoyed the size of your room on your recent visit. We appreciate your constructive feedback in regards to your billing experience, our sincere apologies for the length of time it took to find a solution, you are absolutely right that it should have been a much easier experience. We hope to have...

Cambridge, United Kingdom
Reviewed 3 days ago NEW

We flew from Heathrow and spent 3 nights at the Westin- we were in the 24th floor in a king size corner room and had room to swing many cats! Even a Lynx if we tried! The service was faultless and one even we eat in and whilst a little pricy it was tasty, and great ambience sat watching the...

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1Thank Angela J
Surrey, Canada
Reviewed 4 days ago NEW

I recently stayed a week in this waterfront hotel. Room 3225 - great views west along the water, CN tower to the city side, and great views of the Toronto islands to the south. The hotel is currently in renovation; however I never saw any sign of the renovations taking place (a good thing). The pool, hot tub and gym...

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1Thank Roland J
Reviewed 4 days ago NEW

Great hotel by the lake! Beautiful location next to a park and plenty of things to do whether you are on business or a personal vacation. The staff was excellent and the food was very good. I recommend this hotel for anyone staying in the Toronto area.

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Thank jthepaint
Reviewed 4 days ago NEWvia mobile

Stayed here 5 nights for conference with colleagues. Rooms booked well in advance. One colleague had confirmation but told no room available another colleague told he had to move 2 nights into a 5 night stay. We asked for 2 queens quiet high floor. Given a room on 8 th floor. Told nothing else available higher with 2 queens. Offered...

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Thank 24,03,196
GMWestinToronto, General Manager at The Westin Harbour Castle, responded to this review

Hello 2403196, Thank you for taking the time to provide us with valuable feedback about your experience with us. What you have described in your review certainly isnt up to the standards we are known for here at the Westin, so for that we truly apologize. We will be sure to share your concerns and feedback with our property teams...

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04/06/2017 05/06/2017
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Staying in Downtown West

Neighbourhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to The Westin Harbour Castle, Toronto. Our downtown Toronto hotel is located on the vibrant waterfront of Lake Ontario, where you can enjoy Toronto's seasonal events. ... more   less 

Additional Information about The Westin Harbour Castle

Address: 1 Harbour Square, Toronto, Ontario M5J 1A6, Canada
Region: Canada > Ontario > Toronto > Downtown West , Harbourfront
Price Range: ₹ 13,940 - ₹ 37,879 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Harbour Castle 4*
Number of rooms: 977
Reservation Options:
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Also Known As:
Westin Harbour Castle Hotel Toronto
Westin Hotel Toronto
Westin Toronto
Westin Harbor Castle Hotel Toronto
Toronto Westin
Westin Harbour Castle Toronto
Hotel Style:
#16 Spa Hotel in Toronto
#23 Luxury Hotel in Toronto
#27 Family Hotel in Toronto
#28 Romantic Hotel in Toronto
#40 Business Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Harbour Castle staff and other travellers.
32 questions
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Questions? Get answers from The Westin Harbour Castle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get the lake view”
PamMc615, 23 May 2017 | Read review
“Corner suite over looking the lake. Nice.”
DottyJ40, 23 May 2017 | Read review
“Make sure you are in a renovated room. Higher floors offer much better views.”
RolandJ_11, 22 May 2017 | Read review
“Any room is great!”
ccosereanu, 20 May 2017 | Read review
“Ask for a room overlooking the lake, it is a great view, adds for additional relaxation.”
NancyD363, 20 May 2017 | Read review
5 of 5
Cancelon
US$ 199* /night
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PricelineUS$ 299
Expedia.comUS$ 320
HotelQuicklyUS$ 405
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Prices are for 1 room, 2 adults
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