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The Westin Harbour Castle

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#38 of 132 Hotels in Toronto
Certificate of Excellence
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1 room 2 adults 0 children
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The Westin Harbour Castle
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3,670 Reviews from our TripAdvisor Community

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Showing 3,400: English reviews
Vancouver BC Canada
Reviewed 2 days ago NEW

The Westin in downtown Toronto is a pretty dated property. They are currently renovating the rooms, which is long overdue but it's still not quite what I think of as a Westin. That being said, I always get a better night's sleep here than any of the other hotels that are in the heart of the city. The price for...

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Helpful?
Thank ThreeFromVancouver
GMWestinToronto, General Manager at The Westin Harbour Castle, responded to this review

Hi ThreeFromVancouver - thank you for taking the time to review your stay. We appreciate your genuine feedback and will be sure to share your comments with our team. be well Tim Reardon

Whitby, Canada
Reviewed 2 days ago NEW

My husband and I loved our stay at the Westin Harbour Castle just after New Year's Eve. The view of the lake, the islands across and Porter Airport are spectacular. The people are so friendly and when checking in they will help you with most requests if they can. The rooms are clean and comfortable. There is a wonderful restaurant...

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Helpful?
Thank Shelley R
GMWestinToronto, General Manager at The Westin Harbour Castle, responded to this review

Hello Shelley R, We appreciate your kind comments about your experience! We look forward to seeing you for another stay in the future. be well Tim Reardon

London, United Kingdom
Reviewed 3 days ago NEWvia mobile

We stayed for 3 nights in earlier January as part of a short trip to Toronto. Westin has a great location with incredible views of the harbour. It's in walking distance from Union Station where you can easily catch the UP express from Toronto Pearson airport for a mere $12 per person. Admittedly we didn't spend much time in the...

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Helpful?
Thank Travellinginsight
GMWestinToronto, General Manager at The Westin Harbour Castle, responded to this review

Hi Travellinginsight, We're glad you were able to get out and explore some of the many attractions Toronto has to offer during your recent visit. We hope to have the chance to welcome you back for another Westin experience soon. be well Tim Reardon

Frankfurt, Germany
Reviewed 3 days ago NEW

SEated at the Lake but still in town - great location and all staff members are really lovely! We stayed here the 2. Time. Its convent to drive really in front of the entrance and receive all the support of the guys. Rooms are nice, and have an excellent bed. The Cleanliness is fine. The restaurant on top is italian...

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Thank uta G
GMWestinToronto, General Manager at The Westin Harbour Castle, responded to this review

Thank you for reviewing your stay with us uta G. We are delighted to hear you enjoyed taking in the spectacular views from Toula and your guest room. We hope to welcome you back again soon. be well Tim Reardon

Hamilton, Canada
Reviewed 4 days ago NEW

great service at front desk & valet, great location, excellent view of the lake and Toronto island from my windows, spacious room, WiFi worked well. Everything I needed on a biz trip. And the corporate rate was good too.

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Helpful?
Thank dcocco
GMWestinToronto, General Manager at The Westin Harbour Castle, responded to this review

Hello dcocco, thank you for taking the time to review your stay! we are delighted to hear you enjoyed your business trip and hope to have the opportunity to welcome you back again in the future, maybe next time just for fun! be well Tim Reardon

Brooklin, Ontario
Reviewed 4 days ago NEW

when u arrived I was automatically upgraded to a suite on the 35th floor. This room had an amazing view of Lake Ontario and Billy Bishop Airport. I had some work to do during the conference and the room had all the amenities necessary to do so. There was complimentary bottled water which is always appreciated.

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1Thank darlenem705
GMWestinToronto, General Manager at The Westin Harbour Castle, responded to this review

Hello darlenem705, We are delighted to hear you enjoyed your stay at our hotel and that you had the opportunity to experience one of our suites on the 35th floor. We are pleased to hear our associates were able to provide you with exceptional service to enhance your experience. We appreciate your feedback and will continue to work hard to...

St Thomas, Ontario
Reviewed 5 days ago NEW

Very nice hotel. The check in process was very smooth. We were immediately greeted by the doorman when we arrived. The front desk staff, Marco, was friendly and efficient. Rooms were clean and very comfortable. The only difficulty we had was poor water pressure in the shower.

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Helpful?
Thank wfulton
GMWestinToronto, General Manager at The Westin Harbour Castle, responded to this review

Hello wfulton, We are pleased to hear that you enjoyed your stay at the Westin and that our staff was able to provide excellent customer service. We appreciate your review and we will kindly let our associates know they have been recognized. Thank you. Be Well, Tim Reardon

Toronto, Ontario
Reviewed 5 days ago NEW

I attended a business conference hosted at the Westin Harbour Castle Hotel. Everything from the staff to the food to the rooms were first class. I'd be thrilled to stay here again and would recommend it anyone.

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Thank markbloch
GMWestinToronto, General Manager at The Westin Harbour Castle, responded to this review

Hello markbloch, We are pleased that you decided to stay with us and had an amazing experience. We work to ensure that our guests are served quality food and our rooms are always clean and well-kept! We look forward to welcoming you back again in the future Be well, Tim Reardon

Region of Waterloo, Ontario
Reviewed 5 days ago NEW

room and food were great. conference rooms were at times noisy (activity in adjacent room/area was noisy and that noise could be heard loudly in the conference room); shower pressure was not good; towels hard

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Thank cstranz
GMWestinToronto, General Manager at The Westin Harbour Castle, responded to this review

Hello cstranz, We appreciate that you chose to stay with us and we thank you for the constructive feedback that you provided. We will look into the these issues and work towards a solution so that you have a better experience in the future. We value feedback from all our guest as it provides us with the opportunity to make...

Kingston, Canada
Reviewed 6 days ago NEW

We were in Toronto for a UFC fight at the Air Canada Centre. The hotel is a convenient 5 minute walk to the ACC. The entrance is quite large, valet parking is available (which I would recommend). The rooms are pretty nice. They are clean and modern. The view from the room is quite nice. You will either get a...

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Thank philicious1977
GMWestinToronto, General Manager at The Westin Harbour Castle, responded to this review

Hello philicious1997, We are ecstatic to hear you enjoyed your experience and also had the opportunity to attend an live event happening at the Air Canada Centre. We are located in the heart of Downtown Toronto, which gives our guests a chance to explore the city and see some of Toronto’s special attractions. Thank you for your review! Be Well,...

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Staying in Downtown West

Neighbourhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to The Westin Harbour Castle, Toronto. Our downtown Toronto hotel is located on the vibrant waterfront of Lake Ontario, where you can enjoy Toronto's seasonal events. ... more   less 

Additional Information about The Westin Harbour Castle

Address: 1 Harbour Square, Toronto, Ontario M5J 1A6, Canada
Region: Canada > Ontario > Toronto > Downtown West , Harbourfront
Price Range: ₹ 9,663 - ₹ 23,222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Harbour Castle 4*
Number of rooms: 977
Reservation Options:
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Also Known As:
Westin Harbour Castle Hotel Toronto
Westin Hotel Toronto
Westin Toronto
Westin Harbor Castle Hotel Toronto
Toronto Westin
Westin Harbour Castle Toronto
Hotel Style:
#16 Spa Hotel in Toronto
#27 Luxury Hotel in Toronto
#27 Family Hotel in Toronto
#28 Romantic Hotel in Toronto
#40 Business Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Harbour Castle staff and other travellers.
28 questions
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Questions? Get answers from The Westin Harbour Castle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing the water is usually nice”
 of 5 bubbles ThreeFromVancouver, 18 Jan 2017 | Read review
“Ask for a view of the lake it is beautiful.”
 of 5 bubbles 928shelleyr, 18 Jan 2017 | Read review
“Take one with the Lake View! ”
 of 5 bubbles utaG_12, 17 Jan 2017 | Read review
“Ask if there are renovated rooms”
 of 5 bubbles 985allana, 14 Jan 2017 | Read review
“Our room was #921 . A king bed with a great view of the Lake, the island ferries and planes taking off and landing at Billy Bishop airport.”
 of 5 bubbles 55Special, 9 Jan 2017 | Read review
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