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Sheraton Centre Toronto Hotel

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#18 of 132 Hotels in Toronto
Certificate of Excellence
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1 room 2 adults 0 children
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Sheraton Centre Toronto Hotel
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1,028 Reviews from our TripAdvisor Community

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Showing 933: English reviews
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Reviewed yesterday NEW

This is my go-to hotel in Toronto due to the availability of the "Pay Your Birth Year" promotion here. The location is excellent (right across from City Hall), and it is connected to the PATH. The rooms are standard Sheraton quality, and the TVs are huge. The hotel may be a little large to some (massive number of rooms with...

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Helpful?
Thank jechou
Toronto, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 6 December 2016

I travel a lot within the Starwood group, and am familiar with many of their properties. This one is top tier. I stayed here recently for a work event I organized. The staff went above and beyond to make sure all went smoothly. My room was beautiful, as was the adjoining suite I used for business. Room service was good...

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2Thank TeeKayz
About Hotel's Favourite Review
David C, General Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear Guest, thank you for choosing to stay with us and we are thrilled to know you had an great stay with the amazing views of the Club Lounge. We wish to have you back soon! Warm regards, David Connor General Manager

Taipei, Taiwan
Reviewed 5 days ago NEW

Basically, this is a standard big-city convention hotel; its good fast elevators are worth noting. However, their green policy is far from clear or, in my view, workable. A card in the room says, “Make a green choice”: “Earn reward when you conserve. For each night you forgo full housekeeping….” You can hang it on your door. I was happy...

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1Thank taipeipeter
Michael F, Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear taipeipeter Thank you for your valuable feedback and we are sorry for the miscommunication in regards to our green policy. Our green policy is in place to conserve energy, water and chemicals to help sustaining our planet and it is part of our commitment towards a greener planet with the help of our guests, choosing to decline housekeeping service...

Reviewed 5 days ago NEWvia mobile

My sister invited me to stay with her at the Sheraton in Toronto after her week long seminar she attended. She is from St John so I jumped at the chance to shop and have fun in the big city! This hotel was so big! My first time there. The location was Perfect as we took the under ground tunnel...

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Thank Katharine P
North Vancouver
Reviewed 6 days ago NEW

Booked this hotel through a conference - 3 night minimum - visa card charged. A month prior I tried to cancel one room but had gone past the cut-off date so the refund would amount to approx $50 on a $900 charge! Plans changed and we were to arrive a day late. No idea why, but did phone which was...

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Helpful?
Thank baillie58
Michael F, Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear guest, we would like to inform you that when guests book through conferences that have prearranged contracts with the hotel, we are required to comply with the outlined policies of the respective conference contract. However, we would also like to inform you that these are not the standard Sheraton Centre policies. We can appreciate how frustrating this would be...

San Francisco, California
Reviewed 1 week ago NEW

The hotel location is ideal for tourism, a few blocks northwest to Chinatown, one block west to the opera house, and a few blocks northeast to Church Street. The staff is very efficient and were quickly responsive to any problems. The fitness centre is state of the art and was seldom crowded. Located in the historic centre of Toronto, it...

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Thank ricardot418
ontario
Reviewed 1 week ago

My husband and I went to Toronto last week, staying overnight at the Sheraton to attend the theatre and meet our daughter who was staying at the same hotel. The check-in clerk was kind enough to situate us in a lovely corner room immediately across the hall from her. This hotel is located along the underground PATH so, on a...

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Thank newarkOntario
London, Ontario, Canada
Reviewed 1 week ago

We checked in on Sunday March 19 at about four in the afternoon. Mark at check in was very friendly and welcoming. Every person we encountered was super friendly. What a lovely atmosphere at this hotel. Our room was spotless, quiet and very comfortable. We were within walking distance of everywhere we needed to go. Fun night at Quinn's Irish...

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Thank Kim C
Reviewed 1 week ago

The hotel was clean and modern. The restaurant was good. The food was decent. A bit pricey. However, the bar service was phenomenol. Overall, we enjoyed our stay. I enjoyed the quick access to the underground PATH system.

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Thank Chris and Aliso... P
Vestal, New York
Reviewed 1 week ago

This hotel has all the amenities one would expect from a Sheraton: comfortable and well-appointed rooms, nice pool (indoor-outdoor), a variety of restaurants and shops in the lobby areas, and a friendly and helpful staff. It is also located in the center of the city so it is nearby dozens of restaurants, pub and shops. This is a very good...

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Helpful?
Thank Michael P

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Staying in Downtown West

Neighbourhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Spa
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Centre Toronto Hotel lobby features a 2.5-acre waterfall garden. With over 100,000 sq ft of meeting and event space, we're perfect for your next conference, convention, or wedding. ... more   less 

Additional Information about Sheraton Centre Toronto Hotel

Address: 123 Queen Street West, Toronto, Ontario M5H 2M9, Canada
Region: Canada > Ontario > Toronto > Downtown West
Price Range: ₹ 10,074 - ₹ 33,647 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Centre Toronto Hotel 4*
Number of rooms: 1377
Reservation Options:
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Also Known As:
Sheridan Hotel Toronto
Toronto Sheraton
Sheraton Toronto Downtown
Sheraton Hotel Downtown Toronto
Hotel Style:
#11 Spa Hotel in Toronto
#14 Luxury Hotel in Toronto
#46 Romantic Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Centre Toronto Hotel staff and other travellers.
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Questions? Get answers from Sheraton Centre Toronto Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the northwest side have a view of historic Toronto with fewer high rises obstructing the view.”
 of 5 bubbles ricardot418, 21 Mar 2017 | Read review
“End of the hallway on a higher floor. Beautiful view of Osgoode Hall and City Hall”
 of 5 bubbles F2605OCkimc, 20 Mar 2017 | Read review
“Ask for a view of city hall it offers the nicest view”
 of 5 bubbles TheTravellerV, 15 Mar 2017 | Read review
“Upgrade if you can and get a floor on a higher level with views over the city.”
  • This was the sunrise from our room on the 35th floor
 of 5 bubbles simpsob, 14 Mar 2017 | Read review
“Ask for a room with a view of city hall and Nathan Philips Square!”
 of 5 bubbles Cher709, 9 Mar 2017 | Read review
5 of 5