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Holiday Inn Express Toronto Downtown

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Holiday Inn Express Toronto Downtown
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1,234 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Toronto Downtown
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Showing 964: English reviews
Toronto, Canada
Reviewed 24 December 2016

stayed for grey cup weekend - everything you needed was close by rooms were adequate for our needs - some renovations were being done but was not really a bother. close to all amenities safe location . would stay again

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Helpful?
Thank pindey
Raleigh, North Carolina
Reviewed 1 December 2016

Lows include: Small outdated (by far) rooms. Check out the traveler photos, they're accurate. Noisy Poor heating / a/c Poor elevator service Welcome was less than I'm used to as a spire elite member (the receptionist was doubtful that I was spire "elite") No fridge Pros: Location They are renovating (I suppose this was a con during the stay, but...

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Thank Tarheel_on_the_go
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you very much for taking the time to inform us about your unsatisfactory hotel stay through the social media, we understand your frustration with the renovation work being done during your stay with us. On behalf of our entire staff at the Holiday Inn Express Toronto Downtown, we apologize for the concerns you shared about your...

Darling's Isle
Reviewed 30 November 2016 via mobile

We came for 2 nights to see a concert. The hotel is being renovated, it definitely needs it. Our room didn't even have a fridge. Lots of noise, elevators aren't working. Beds are still comfy and it's close to downtown and Breakfast is edible. In my opinion they should just shut down while renovating, it's a headache!

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Thank CaribeanCanada7
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our guest service survey of your most recent stay with us. As you noticed our hotel is undergoing numerous upgrades and improvements including renovations to the hotel rooms. We will definitely be having a fridge and a microwave in every room after we have completed our renovations. We were...

Reviewed 23 November 2016

This was the only hotel that had 5 rooms available on the night needed. The hotel had decent parking available which is hard to always provide downtown. Rooms and hallways were a little dated but overall very clean. Breakfast was excellent. We had a room on the 8th floor so noise from the street was minimal. It is pricey for...

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Thank Jenn M
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Jenn M, Thank you for taking the time to post a review of your most recent stay with us. The hotel has already started with a major renovation. We are in the process of numerous upgrades and improvements including renovations to the hotel rooms, lobby, breakfast areas and the elevators. We thank you for appreciating the quality of our...

Sevierville, Tennessee
Reviewed 17 November 2016 via mobile

This place is over priced for the condition of the hotel. I paid $180 for a queen room on the 16th floor. The hallway carpet could be pulled up easily, I tripped on it 😕. The carpet was stained. The elevators were slow and dingy. The bathrooms were out dated. Breakfast was nothing special. The night before I paid $130...

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Helpful?
Thank Amber R
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear MonkeyManager, Thank you for taking the time to post a review of your most recent stay with us. The hotel has already started with a major renovation. We are in the process of numerous upgrades and improvements including renovations to the hotel rooms, lobby, breakfast areas and the elevators. The Holiday Inn Express Toronto Downtown hotel Strives to have...

Reviewed 17 November 2016 via mobile

In the heart of downtown Toronto, close to Chinatown and other areas of interest, this hotel offers great location, but little else. The hotel is currently undergoing a much needed renovation and I hope it includes updating the faded and worn carpets, peeling wall paper, and dated bathrooms. No renovation will fix the lack of parking. Max height in the...

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Thank Robert S
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Robert S, Thank you for taking the time to post a review of your most recent stay with us. As you know our hotel will undergoing numerous upgrades and improvements including renovations to the hotel rooms. We understand and feel your frustration for being made to park your car a distance from the hotel. We look forward to significantly...

Reviewed 16 November 2016 via mobile

We stayed here for four nights. Everything was alright. They were in the midst of referbishing the upper floors and our floor had not been done yet. Our room was a bit tired and so was the lobby. When everything is spruced up it will be very nice. Very convenient to Eatons centre. Would stay again. The continental breakfast was...

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Thank Brandie T
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Brandie, In the coming months our hotel will undergo numerous upgrades and improvements including renovations to the hotel rooms, lobby, breakfast areas and the elevators. As you know we have already started with our much awaited renovations.We look forward to significantly raising the level of comfort and guest satisfaction throughout the hotel. We appreciate your feedback and will use...

Reviewed 10 November 2016

Great location for us, but very disappointed in hotel first the price we paid. Too late to look for another hotel. We would have been charged anyway so we stayed. The hallway rugs were discussing to look at each time we had to walk them. We had one chair to sit on.....desk chair. I would not recommend this hotel to...

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Thank Sharon S
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Sharon, Thank you for taking the time to post a review of your most recent stay with us. Our hotel is undergoing a major renovations which included numerous upgrades and improvements including renovations to the hotel rooms, lobby, breakfast areas and the elevators. We look forward to significantly raising the level of comfort and guest satisfaction throughout the hotel....

Windsor, ON
Reviewed 10 November 2016

I stayed here recently as I was in town for a sporting event. Here are some pros-and-cons from my stay... Pros: - Location - You can't get much better than this. The hotel is located on the outskirts of downtown, so it's not an overly busy area, but it's a few blocks from downtown, making it easily accessible. You're also...

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2Thank OHLTG
Montreal, Canada
Reviewed 8 November 2016

My secretary called to book for one night. She was not provided with a confirmation number but she asked that a confirmation number was sent by e-mail. I never received a confirmation. So, I had to book another hotel. One week later I realize I was charged for a no-show. I called and explained the situation. The person on the...

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Thank alejandroveiroj
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, We appreciate your review on the TripAdvisor, I have located your reservation on our system and investigated in detail if there was any activity after the reservation was made by your secretary. We held the room for you on a sold out night, we do understand that errors happen and confirmations do not go through due to...

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Staying in Downtown

Neighbourhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Stay Smart in Our Hotel in Toronto, Ontario You'll enjoy an ideal location at the Holiday Inn Express Hotel - Downtown Toronto. Our hotel's location is near Pearson International Airport (YYZ), Toronto Island Airport (YTZ), Toronto Union Train Station and the underground shopping/walking paths, which makes it easy to navigate Toronto.Lodging here puts you in close proximity to famous attractions like the Hockey Hall of Fame and Distillery Historic District. Toronto is also home to Eastern Canada's largest shopping mall, Eaton Centre, which is within walking distance of the hotel.Toronto, Ontario's government buildings, the Queen¿s Park and Provincial Parliament are nearby, as well as First Canadian Place, BCE Place, Sears, Ryerson University, Saint Michael's Hospital and other businesses in downtown Toronto. Our hotel's amenities include a 24-hour Business Service to help you complete your work.Unlike other hotels in Toronto, our hotel offers multiple complimentary services: a hot breakfast bar, high-speed Internet access in every room, a daily newspaper and local calls. Each room is outfitted with a triple-sheeted bed, a cable TV, a work area with two phones and a bathroom with specially designed amenities. Our downtown Toronto hotel's staff looks forward to serving you. ... more   less 

Additional Information about Holiday Inn Express Toronto Downtown

Address: 111 Lombard Street, Toronto, Ontario M5C 2T9, Canada
Region: Canada > Ontario > Toronto > Downtown
Price Range: ₹ 8,203 - ₹ 17,089 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Toronto Downtown 2.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Holiday Inn Express Toronto Downtown Hotel Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Toronto Downtown staff and other travellers.
42 questions
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Questions? Get answers from Holiday Inn Express Toronto Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the floor the better the view of the city!”
 of 5 bubbles shaun1968red, 24 Mar 2017 | Read review
“Rooms ending in 01 (i.e. 1601) will give you a great view south toward the lake and maybe a view of the CN Tower as well.”
  • King room
  • very modern bathroom design also
  • Lounger style chair in room was very nice.
 of 5 bubbles Art48455, 1 Feb 2017 | Read review
“As we only stayed here for a short duration, i have no basis to recommend a specific area.”
 of 5 bubbles dsg2016, 30 Jan 2017 | Read review
“Higher the floor the better. Old windows make for noisy rooms.”
 of 5 bubbles Tarheel_on_the_go, 30 Nov 2016 | Read review
“Not sure what time say on that. They are rentroventing, but they have a long ways to go.”
 of 5 bubbles sharonsT4399KY, 9 Nov 2016 | Read review
5 of 5