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Novotel Toronto Centre

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#42 of 131 Hotels in Toronto
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1,927 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Toronto Centre
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Showing 1,462: English reviews
Fairhope, Alabama
Reviewed 4 weeks ago

This great hotel in Old Town Toronto was just PERFECT for us. We were there in September for The World Cup of Hockey and could not have made a better choice. The entire staff were oh so responsive and professional, but Sherif at the front desk was the BEST! He made several recommendations regarding dining options and was spot on...

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Helpful?
Thank Jay B
GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

Thank you for your five-star review Jay! We're thrilled to hear you enjoyed your stay and that our hotel was perfect for you. Our team of professionals are committed to providing the best service possible and we're delighted to hear they were top notch. We hope to have the opportunity to "wow" you once again!

Ottawa, Canada
Reviewed 4 weeks ago

This is the first time I have stayed at the Novotel Toronto Centre and I will be back! This hotel is in a fantastic location within walking distance of major tourist sites. The rooms are clean, the front desk was polite and helpful and the hotel offers parking ($30/night). We stayed here as we were attending a concert at the...

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Thank WorldlyWench
GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

Thank you for your glowing review, we really appreciate it! We're delighted to hear you enjoyed our convenient location to local attractions and that the staff were polite and helpful. We hope you enjoyed your concert and we look forward to welcoming you back again!

Madison, Wisconsin
Reviewed 4 weeks ago

Wonderful location that enables you to walk to many Toronto attractions. Just two blocks from the St,. Lawrence Market for example, and the Hockey Hall of Fame. Parking is on-site, about $30 Canadian per night with in and out privileges -- you go into the garage behind the hotel from The Esplanade itself. The spaces are very tight so fold...

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Helpful?
Thank John M
GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

Hello John, thank you for taking the time to share your feedback with us. Your input, and feedback from all our guests, truly helps us refine the overall guest experience. We're so pleased to hear you enjoyed the location of our property. We're sorry your guest room was not up the standard you've come to expect from a Novotel and...

Reviewed 1 November 2016

A great city with lots to do and see and easy transport links to /from the airport. The views over Lake Ontario are stunning from the Tower. We walked miles just taking in the atmosphere of the various districts. Enjoyed eating and drinking out although the both are expensive particularly if you drink wine rather than beer. Hotel was fine,...

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Thank Jill N
GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

Thank you for your five-star review Jill. We're delighted to hear you enjoyed your stay and exploring local shops and dining options. The views of Lake Ontario are stunning, and we're glad you think so too! We look forward to welcoming you back again!

Chesterville, Canada
Reviewed 1 November 2016

Business Trip to Toronto, Ok-ish Hotel. This hotel was just OK, I wouldn't go back because hated it or anything but rather because it was well over priced for what we revived out of it. 5 out of 10 for me.. Sorry I'm just used to hotels catering to me better.

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Thank Jordan H
NovotelMgr, Manager at Novotel Toronto Centre, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Toronto Centre. I am sorry that your experience did not meet your expectations. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marina

New York City, New York
Reviewed 31 October 2016

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Thank U1440TRsharona
NovotelMgr, Manager at Novotel Toronto Centre, responded to this review

Haifa, Israel
Reviewed 29 October 2016 via mobile

Its location is the main asset, but otherwise it's a standard North American hotel with no specific charm. I had a dried cranberry left on the carpet (not by me...) for all my stay in a place that requires bending to see it, so I conclude that cleaning is not meticulous (but otherwise everything else looked clean...). Used the dining...

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Thank RestlessTourist
NovotelMgr, Manager at Novotel Toronto Centre, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Toronto Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured...

Reviewed 28 October 2016 via mobile

Why advertise air conditioned rooms when I have to pay inflated room prices but am unable to have adequate sleep in order to follow through with my business trip I am here for. I will be sure to state to my company not to ever book with the Novotel ever again. And the view isn't any better. I am paying...

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Thank businessn8tv
NovotelMgr, Manager at Novotel Toronto Centre, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Toronto Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We understand how frustrating it can be not to get adequate rest when travelling. Please rest assured that I will share your feedback regarding...

Toronto, Canada
Reviewed 27 October 2016

This is a great hotel for anyone who wants to be within walking distance of downtown. The rooms are nice with comfortable beds and the location is fabulous. The Keg is directly across the street. The staff was friendly and helpful. Parking is under the hotel.

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1Thank j0c212
NovotelMgr, Manager at Novotel Toronto Centre, responded to this review

We very much appreciate your comments about and rating of your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback, we are happy you found the location convenient and the staff friendly. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of...

Reviewed 26 October 2016 via mobile

We decided to book a king room at this hotel due to its convenient location. The room was a good size and was clean and the bed was comfortable. We would have like to have a comfortable chair in the room, but it served its purpose. Free internet was included. There is also a gym which nobody else used on...

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Thank Lucie M
NovotelMgr, Manager at Novotel Toronto Centre, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback and we are happy to learn that you found our location convenient and the beds comfortable. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit...

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Staying in Downtown

Neighbourhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Novotel Toronto is nestled in the historic district of Old Town Toronto. Get a glimpse into Toronto’s past strolling through cobblestone streets, enjoy a wide array of gastronomical international treats at the St. Lawrence Market or savour the flavours from myriad restaurants and pubs. Just steps from the Hockey Hall of Fame, Harbourfront and Union Station, the Novotel is 30 minutes from Pearson International Airport and 5 minutes from Billy Bishop Airport.With a European flavour, whether you are staying for business or pleasure the hotel offers a variety of services to make any stay exceptional. ... more   less 

Additional Information about Novotel Toronto Centre

Address: 45 The Esplanade, Toronto, Ontario M5E 1W2, Canada
Region: Canada > Ontario > Toronto > Downtown
Price Range: ₹ 7,472 - ₹ 16,735 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Toronto Centre 3*
Number of rooms: 262
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, ACCOR, HotelsforEveryone, Travelocity, Odigeo, Cancelon, Priceline and Expedia so you can book your Novotel Toronto Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Toronto Centre Hotel Toronto
Accor Toronto Centre
Toronto Novotel
Hotel Style:
#3 Green Hotel in Toronto
#34 Family Hotel in Toronto
#42 Romantic Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Toronto Centre staff and other travellers.
23 questions
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Questions? Get answers from Novotel Toronto Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms either look over front street or over a parking garage.”
 of 5 bubbles jsf004, 7 Dec 2016 | Read review
“Ask for an updated room”
 of 5 bubbles PhotoHog2011, 28 Nov 2016 | Read review
“Saw a bit of what looked like water damage on the ceiling but really didn't concern me. Was just something I noticed. NO issues with hotel and would go again. ”
 of 5 bubbles AuntieDiOntario, 23 Nov 2016 | Read review
“Sixth floor facing the street is fine.”
 of 5 bubbles qilin037, 13 Nov 2016 | Read review
“Ask for a high room away from the traffic on Esplanade”
 of 5 bubbles 607jayb, 11 Nov 2016 | Read review
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