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Novotel Toronto Centre

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#42 of 132 Hotels in Toronto
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Novotel Toronto Centre
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1,953 Reviews from our TripAdvisor Community

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Showing 1,480: English reviews
Niagara-on-the-Lake, Canada
Reviewed 2 days ago NEWvia mobile

Clean and comfortable and close to everything. The hotel is a bit old, but not overpriced. Staff was excellent. Parking is extra $29.50. Large bedroom and bathroom, good t.v. Lovely linens. Great service at the buffet breakfast.

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Helpful?
Thank Fran B
Reviewed 5 days ago NEW

We loved the location of this hotel. Many cool bars and restaurants within one block. Close to Air Canada Centre, Hockey Hall of Fame, and Union Station so getting around the city was easy. We would stay here again when visiting Toronto.

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Helpful?
Thank Erin K
GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

Thank you for your review, Erin. We are so glad you enjoyed our convenient downtown location close to many local attractions, restaurants and shopping. Come back and visit us next time you are in Toronto!

Ontario
Reviewed 1 week ago via mobile

Our family and I were accommodated at this property compliments of Air Canada after a flight delay and missed connection. The hotel is clean, well appointed and the staff are very pleasant. The restaurant staff are great and the food was lovely, albeit they could offer more gluten free items on the menu and in the buffet. We would certainly...

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Helpful?
Thank OneL0veJA
GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

Thank you for your 5-star review! We are so glad we could help make an unexpected layover into a pleasant experience, and delighted you enjoyed our hotel and staff. We look forward to welcoming you back.

Buffalo, New York
Reviewed 1 week ago via mobile

We had a very brief trip to Toronto and chose to stay at Novotel Toronto Centre and could not be more pleased! The hotel was very clean and cozy. The staff was very kind and accommodating when we requested more blankets, pillows, and dinner recommendations. The hotel is centrally located-a short cab or uber ride to many great bars and...

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Helpful?
Thank Bfleissner
GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

Thank you for your 5-star review! We are so glad you enjoyed the comforts of your guest room and our convenient downtown location. We look forward to welcoming you back on your next trip to Toronto.

Auckland, New Zealand
Reviewed 1 week ago

I visited the Novotel Toronto Central during the holiday period and I was pleased with my decision. I stayed with my family which includes a 10 month old baby and our stay was very comfortable. Check in was quick and the staff was very helpful. The highlight of this property was the location, close to Union Station which was important...

Review collected in partnership with Accorhotels.com
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1Thank moniquer945
GM-Janak, Manager at Novotel Toronto Centre, responded to this review

Thank you for your review, Monique! We are so glad you and your family enjoyed your stay and our location close to many local attractions, shopping and restaurants. Our pool is always a hit and we are glad your kiddos had a chance to enjoy it during your stay. Come back and visit us soon!

Reviewed 2 weeks ago

The Novotel chain is one we often use. This one was good but we have stayed at others that were better. The pluses are; its location, staff, cleanliness and the size of the room and the trundle beds for children. The negatives are the beds and pillows. The mattresses need updating both for the trundle beds and the regular bed...

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Helpful?
Thank FERNANDO F
GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

Thank you for reviewing your recent stay Fernando! We appreciate your positive comments regarding our location, staff, and cleanliness. If there is ever anything we can do to improve your stay in the future, please do not hesitate to let us know during your stay. We hope to see you again, soon!

Ontario,Canada
Reviewed 2 weeks ago

Really nothing much spectacular about this place. Located about 5 minute walk to the Sony centre where we watched a performance and Hockey Hall of Fame. This was key as we had our young kids with us. Close to very good restaurants as well. Probably about 30 minutes walk to Rogers center / CN Tower. Hotel was a little dated...

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Thank jywwu
NovotelMgr, Front Office Manager at Novotel Toronto Centre, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Toronto Centre. I am sorry that your experience did not completely meet your expectations, but please rest assured that we will be working on renovations to fulfill your needs. We appreciate your sharing your concerns, and it is our hope that you will give us...

Toronto, Canada
Reviewed 2 weeks ago

We really enjoyed our staycation at the Novotel. Rico and staff were absolutely superb. Walked across the street for dinner at the Keg. Hotel was quiet and clean. Everyone was very friendly. As someone who lives in the Toronto area, I can say this is a great location for locals like us or for tourists. Close to major attractions, dining,...

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2Thank WalterD2jr
NovotelMgr, Front Office Manager at Novotel Toronto Centre, responded to this review

Thank you for your 5 star review! We're glad that everything worked out perfect for you. I will share your comments with our team, as I'm sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to your next visit! Thanks, Angela

Hobart, Australia
Reviewed 3 weeks ago

As I had never been to Toronot I pick this hotel because it was within walking distance from main raliway station but it offered a lot more. The checkin staff were freindly and helpful. This is modern which offers large well appointed room. The hotel is also close to the lake and many of Toronto's main attractions. The immediate are...

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Helpful?
1Thank Debra H
NovotelMgr, Front Office Manager at Novotel Toronto Centre, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. Thank you for your 5 star review! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve...

Newcastle
Reviewed 3 weeks ago

All staff were excellent & location was great. Interconnecting rooms were great for our large family. Kids also loved the heated pool & spa. Will definitely stay again when travelling through Toronto.

Review collected in partnership with Accorhotels.com
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1Thank sthorn75
NovotelMgr, Front Office Manager at Novotel Toronto Centre, responded to this review

Thank you for your 5 star review! We're glad that everything worked out great for you and your family and that you were able to get your connecting rooms. I will share your comments with our team, as I'm sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

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Staying in Downtown

Neighbourhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Novotel Toronto is nestled in the historic district of Old Town Toronto. Get a glimpse into Toronto’s past strolling through cobblestone streets, enjoy a wide array of gastronomical international treats at the St. Lawrence Market or savour the flavours from myriad restaurants and pubs. Just steps from the Hockey Hall of Fame, Harbourfront and Union Station, the Novotel is 30 minutes from Pearson International Airport and 5 minutes from Billy Bishop Airport.With a European flavour, whether you are staying for business or pleasure the hotel offers a variety of services to make any stay exceptional. ... more   less 

Additional Information about Novotel Toronto Centre

Address: 45 The Esplanade, Toronto, Ontario M5E 1W2, Canada
Region: Canada > Ontario > Toronto > Downtown
Price Range: ₹ 7,595 - ₹ 15,763 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Toronto Centre 3*
Number of rooms: 262
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Travelocity, Hotels.com, Priceline and Booking.com so you can book your Novotel Toronto Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Toronto Centre Hotel Toronto
Accor Toronto Centre
Toronto Novotel
Hotel Style:
#3 Green Hotel in Toronto
#34 Family Hotel in Toronto
#42 Romantic Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Toronto Centre staff and other travellers.
25 questions
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Questions? Get answers from Novotel Toronto Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the highest floor possible if you want any sort of view.”
 of 5 bubbles 657fernandof, 2 Jan 2017 | Read review
“Our room was fairly large, especially for a Toronto downtown hotel. 2 Queen bed room was very large.”
 of 5 bubbles 917jacquief, 15 Dec 2016 | Read review
“rooms either look over front street or over a parking garage.”
 of 5 bubbles jsf004, 7 Dec 2016 | Read review
“Ask for an updated room”
 of 5 bubbles PhotoHog2011, 28 Nov 2016 | Read review
“Saw a bit of what looked like water damage on the ceiling but really didn't concern me. Was just something I noticed. NO issues with hotel and would go again. ”
 of 5 bubbles AuntieDiOntario, 23 Nov 2016 | Read review
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