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Crowne Plaza Toronto Airport

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947 Reviews from our TripAdvisor Community

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New Maryland, Canada
Reviewed 2 days ago NEW

We over-nighted in Toronto because of a Westjet issue, so they picked and paid for the hotel but it was a good place to stay - rooms were big, clean, and comfortable. Breakfast was ok, but we slept late and missed the buffet portion, which Westjet was paying for as well.

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Thank Kenneth A
Winnipeg, Canada
Reviewed 5 days ago NEW

We were put up at the Crowne Plaza Airport by Air Canada after we missed our connection. The hotel is convenient to the airport with a free shuttle service. The hotel is a little dated and worn in some areas. There was a bit of a musty smell in the hallways. However the rooms were clean and the bed comfortable....

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Thank LoriB42
Barrie, Canada
Reviewed 1 week ago

We attended a Convention recently, and stayed at the Crowne Plaza for 2 nights, we enjoyed our stay and all that the hotel had to offer. We appreciated that the hotel offered not only free parking but also shuttle service to the airport, as some hotels are charging for parking even though you are using their rooms and facilities. Our...

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1Thank Snowcruiser54
Elena N, Manager at Crowne Plaza Toronto Airport, responded to this review

Thank you so much for taking time to share your kind review of our hotel. I am thrilled to hear you that you had such a pleasant stay with us. We strive to offer top-notch service & convenience for our guests. It's fantastic you enjoyed & appreciated our prime location & services. We hope to see you again. Sincerely, Anupama Rawat

Redbridge, ON
Reviewed 1 week ago

We were booked in here for three nights, for a convention my husband was attending. After reading some of the other reviews, I was a bit concerned. It was just fine. We had a room on the 6th floor, looked like it had been recently redone, clean, comfortable, all the basic niceties--and quiet, despite the fact you practically have to...

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Thank K K
Elena N, Manager at Crowne Plaza Toronto Airport, responded to this review

Thank you so much for your rating & kind review of our hotel. I am pleased to hear you enjoyed your stay with us. We hope you will visit us again. Sincerely, Anupama Rawat Guest Services Manager

Cobourg, Canada
Reviewed 1 week ago via mobile

I am an IHG member so I usually stay at one of the IHG branded hotels. I have stayed here many times before when traveling without issue. The hotel is clean and it is close to the airport. The walls are paper thin to the point where you can hear someone in the next room peeing but otherwise satisfactory. My...

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Thank DSE3027
Elena N, Manager at Crowne Plaza Toronto Airport, responded to this review

Dear Guest, I would like to thank you for taking the time to share your feedback with us and also your frustration with your pick-up from the airport. Our average wait time is approximately 15 to 20 minutes and I am truly sorry that you that you had such a negative experience with telephone operator and shuttle bus driver. I...

St. Paul's Bay, Malta
Reviewed 1 week ago

This meets the prerequisites of being close to the airport and having a regular shuttle bus linking you to the hotel and your next flight. Even when there was a 6am glut of people they did a good job and procured a second bus. The rooms are good for a Crowne Plaza in north America (but not a patch on...

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Thank RobDee1432
Elena N, Manager at Crowne Plaza Toronto Airport, responded to this review

Thank you for your valued feedback & bringing these issues to our attention. I am glad to know that you appreciated our shuttle service & would like to apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. I will share your feedback with our management & staff at the bar and...

Welland, Canada
Reviewed 2 weeks ago

If your looking for a clean hotel close to the airport, this would be a good choice, daughter and I stayed there while in Toronto for a few days, it was comfortable, clean, nice staff. The only thing I did not like was the $15.00 a night for parking, I found it expensive.

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Thank kanjo
Elena N, Manager at Crowne Plaza Toronto Airport, responded to this review

Dear Valued Guest, Thank you for having taken the time to share your feedback. I appreciate the positive comments and please do accept my apologies for the parking cost. Like the vast majority of hotels in the area (and city) we do charge for parking; as unfortunately our lots are expensive to clean, maintain and pay taxes on. We do...

Peterborough, Canada
Reviewed 2 weeks ago

Bug kind of ruined our meal. Also we paid for parking to stay at the crown plaza for the week march 3-10/2017 we came in at 2am on our way back. We waited for the crown plaza van to pick us up they didn't show so we called waited where we were told on the card we had. We called...

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Thank kim v
Elena N, Manager at Crowne Plaza Toronto Airport, responded to this review

Dear Guest, Let me first of all, apologize for everything that made your stay with us such a negative experience. All your concerns have been brought to the attention of our management team and have been discussed with the respective department heads. I want you to know that this has been addressed and we take these remarks very seriously. I...

Conestogo, Canada
Reviewed 2 weeks ago

Our package included 10 days of parking which worked well for us. The king room available was oddly on a floor the elevator doesn't go to, so we ended up with 2 double beds. The beds were small, but comfortable. Shuttle service was good. Would consider staying here again if leaving from Pearson.

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Thank Kate H
Elena N, Manager at Crowne Plaza Toronto Airport, responded to this review

Thank you for your feedback regarding your recent visit at our hotel. Due to sold out night, unfortunately we were not able to give you more options for King Bed room except that floor. Please accept my deepest apologies for that. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve...

Orillia
Reviewed 2 weeks ago

We stayed at this hotel before so we knew the location and proximity to the airport. We have stayed here a number of times and never had any issues. Very reasonable priced and free parking. Travelzoo website always offers deals for overnight stays and long term vacation parking. Shuttles every half hour

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Thank Barryorillia
Elena N, Manager at Crowne Plaza Toronto Airport, responded to this review

Thank you so much for your review of our hotel. We value your feedback & are glad that you were able to take advantage of our Travelzoo promotion. We hope to see you again soon. Sincerely, Anupama Rawat Guest Services Manager

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Staying in Etobicoke

Neighbourhood Profile
Etobicoke
Etobicoke is a relaxed area along the Humber River. It's saturated with green spaces and conservatories, making it a premier destination for outdoor sports, hiking, and nature walks. Its abundance of parkland and lakes makes it a typical spot for fishing, picnicking, and camping out, especially in warmer months. The peaceful area is also enjoyed by families, who appreciate its boardwalks and sports facilities. Locals enjoy the variety of golfing and country club opportunities, which also provide lessons for golfers of any skill level.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Positioned only 2 km from Pearson International Airport and 25 minutes' drive from Toronto city centre, this hotel offers a complimentary 24-hour airport shuttle and an on-site restaurant. Crowne Plaza Toronto Airport features an indoor pool with a relaxing hot tub and sauna. Guests can take advantage of the 24-hour fitness centre, then work in the on-site business centre. The guestrooms at the Toronto Airport Crowne Plaza offers convenient amenities such as flat-screen TVs and free wireless internet access. Additional amenities, such as a work desk with ergonomic chair and cable TV, ensure a comfortable and productive stay. La Brasserie Restaurant at the Toronto Crowne Plaza serves international cuisine for breakfast, lunch and dinner. After dinner, guests can relax with a drink at the hotel's Rendezvous Bar. Toronto Congress Centre is 2 minutes' drive away and Toronto International Centre is 10 minutes' drive away. ... more   less 

Additional Information about Crowne Plaza Toronto Airport

Address: 33 Carlson Crt, Toronto, Ontario M9W 6H5, Canada
Region: Canada > Ontario > Toronto > Etobicoke
Price Range: ₹ 5,346 - ₹ 10,169 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Toronto Airport 3.5*
Number of rooms: 489
Reservation Options:
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Also Known As:
Crowne Plaza Toronto Airport Hotel Toronto
Park Plaza Toronto Airport
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Toronto Airport staff and other travellers.
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Questions? Get answers from Crowne Plaza Toronto Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a large room otherwise you might get a tiny one”
 of 5 bubbles hombrecanuck70, 4 Mar 2017 | Read review
“did not hear any planes at RM445 where we stayed the night”
 of 5 bubbles jywwu, 3 Mar 2017 | Read review
“Be prepared to paid for parking CAD$15”
 of 5 bubbles CesarA230, 1 Mar 2017 | Read review
“The 12th floor is fun with the planes flying over. A nice view of the city.”
 of 5 bubbles brianlK7315UK, 1 Mar 2017 | Read review
“The Club level was quiet and easy to access.”
 of 5 bubbles deedubblu, 23 Feb 2017 | Read review
5 of 5