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Holiday Inn Toronto International Airport

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Holiday Inn Toronto International Airport
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698 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Toronto International Airport
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Showing 664: English reviews
Vancouver, Canada
Reviewed 25 April 2016 via mobile

I have stayed here before & it was not great but ok. They have done an excellent job of renovating the rooms, very modern. I particularly like the heated floor in the bathroom. However... They are renovating the bar & restaurant, so have opened an alternate location. This would be OK, but it is a little too adhoc for me....

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Helpful?
Thank Dan468
Samad S, Guest Services Supervisor at Holiday Inn Toronto International Airport, responded to this review

Dear Dan468, Thank you for your feedback on your recent stay with us. While we are glad that you enjoyed the newly renovated rooms, it is certainly disappointing that your experience in the restaurant was far from satisfactory. I have passed on your comments to our restaurant manager for her review and once again I do apologize for your poor...

Erin, Ontario, Canada
Reviewed 24 April 2016

We arrived as part of the Creative Festival exhibitors [was recommended by the Creative Festival show staff] we had a special rate. Shocked & disappointed - this hotel is Holiday Inn International, the only comment was WOW, Holiday Inn are nice hotels in other part of Toronto and Ontario. Laminated floors through out the room except bathroom, NO Frig or...

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Helpful?
Thank Sandy B
Priya D, Front Office Manager at Holiday Inn Toronto International Airport, responded to this review

Dear Sandy B, We appreciate the time you have taken to address your concerns about your recent stay with us. We sincerely apologize that your experience was a negative one. Rest assure that all departments involved have been informed of the issues you've had during your stay, as our aim is to prevent them from reoccurring. We are very excited...

St.Johns,NL
Reviewed 24 April 2016 via mobile

We stayed here on a quick overnight on our way home. Check in was a bit of a pain as we were a (very) large group with vouchers from the airline due to flight changes. Things got a bit complicated for those who didn't have their print out, and some people were made to get out of the line to...

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Helpful?
Thank Rebecca_171
Samad S, Guest Services Supervisor at Holiday Inn Toronto International Airport, responded to this review

Dear Rebecca_171, Thank you for your feedback on your recent stay with us. We are glad that overall you did enjoy your stay with us. Our procedure on the vouchers is that we do require them in order to obtain payment from Air Canada. That being said, generally if the guest does not have the voucher on them we do...

Moncton, Canada
Reviewed 21 April 2016 via mobile

The entrance to this hotel has been done beautifully. This is a nice spot with wonderful staff. The room while it is more modern with the recent renovations, the newly acquired floors are lifting and squeak. Beds are great and room is tidy. The sliding door to the bathroom while a practical space saver has limited the privacy to guest....

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Helpful?
Thank sdak10
Samad S, Guest Services Supervisor at Holiday Inn Toronto International Airport, responded to this review

Dear sdak10, Thank you for your feedback on your recent stay with us. We are delighted that you enjoyed our renovations to the lobby and the rooms. It seems you also enjoyed interacting with our staff who continue to be one of our strengths. Our renovations continue with our restaurant the next major project that we have undertaken. Hopefully we...

Dartmouth, Canada
Reviewed 21 April 2016

We used this hotel for our lay over from Halifax to DR - nice little bar/eatery - had nachos and they were plentiful and good - although we didn't swim in the pool, looks like it was nice and clean. The room was a standard adequate room - no problems here at all

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Helpful?
Thank theshellster67
Samad S, Guest Services Supervisor at Holiday Inn Toronto International Airport, responded to this review

Dear theshellster67, Thank you for your feedback on your recent stay with us. We are glad you enjoyed your stay with us, especially the nachos. Hopefully you have an opportunity to come and visit us again soon and enjoy our brand new restaurant currently under construction. Regards, Samad S Guest Services Supervisor.

Sault Ste. Marie, Canada
Reviewed 13 April 2016

We stayed here on either end of a recent holiday to Cuba, using their park and stay offer. It was a great deal and the hotel staff were helpful and friendly. Lots of new renovations which gave it a "new" feel. Our car was safe and sound after a week, even though it was disappointing to have to clean all...

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Helpful?
Thank Siko
Samad S, Guest Services Supervisor at Holiday Inn Toronto International Airport, responded to this review

Dear Siko, Thank you for your feedback on your recent stay with us. We are delighted that you enjoyed your stay and rated us 4 out of 5 stars. Our Park, Stay and Go options remain extremely popular especially over the colder winter months. You will be happy to learn that as part of our renovations, we will be building...

Orillia, Canada
Reviewed 9 April 2016

Stayed one night to catch an early morning flight at the nearby airport. Was given a just-renovated room which are very nice with a comfortable bed. The renovations did not effect the stay. Airport shuttle ran on schedule. When booking this hotel, make sure you note the street address of it as there are 2 Holiday Inns on Dixon Road...

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Helpful?
Thank deancitraveller
Bosco D, Guest Services Supervisor at Holiday Inn Toronto International Airport, responded to this review

Dear deanitraveller, Thank you for your comments regarding your stay with us. I am glad you enjoyed your newly renovated room and found the bed to be comfortable. We appreciate the 5 star rating. Thank you for taking the time to provide us with your feedback. We hope to welcome you back in the future. Regards. Bosco D Guest Services...

Campbell River, British Columbia, Canada
Reviewed 9 April 2016 via mobile

When I'm looking for an airport hotel I'm looking for location in relation to the airport, frequency of shuttle, speed of check in, food availability and comfort. This hotel was good for all. Shuttle runs every 1/2 hour and it's only a 5-7 minute ride $4 round trip, check in was 1.5 minutes very impressive, there is a pub style...

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Helpful?
Thank GlenMClark
Bosco D, Guest Services Supervisor at Holiday Inn Toronto International Airport, responded to this review

Dear GlenMClark, Thank you for your comments regarding your stay with us. I am glad you enjoyed your stay with us. I apologize for the TV not working in your room and for the shower being too low. I have passed on your comments to our maintenance manager. We appreciate the 4 star rating. Thank you for taking the time...

Ontario
Reviewed 8 April 2016

I have stayed here many times, although I am choosing this hotel less often.It is near Toronto airpor and offers a shuttle to the airport every half an hour. The charge is $2 per passenger. The rooms are being renovated. We stayed in a renovated room and I can't say it is anything but average, with small bathrooms that are...

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Helpful?
Thank pluckycanuck
Bosco D, Guest Services Supervisor at Holiday Inn Toronto International Airport, responded to this review

Dear pluckycanuck, Thank you for your comments regarding your stay with us. We are currently in the process of renovating the entire hotel. The renovations to the rooms and lobby area have been completed. We are very excited about the renovations and are looking forward to the new look. We have been getting great reviews regarding our newly renovated rooms....

Cobourg Ontario
Reviewed 6 April 2016

As I said in the title, we're members, and visit the Holiday Inn on Dixon each time we travel, if flying out of Toronto. We enjoy the location because we always go over to the keg or Lonestar for drinks and dinner before flights etc and also the shuttle service. So we're incredibly upset that on our last visit, we...

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Helpful?
Thank Angey B
IHGService, Guest Relations Manager at Holiday Inn Toronto International Airport, responded to this review

Dear Angey B, Thank you for taking the time to express your thoughts and provide feedback regarding our hotel. I sincerely apologize for any inconvenience you may have experienced with our airport shuttle and the noise levels. It is also regrettable to learn about your dissatisfaction with how your concerns were handled. While I would have preferred you had a...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Airport Hotel in Toronto Offers Value & Service. The Holiday Inn Toronto Airport welcomes you to our newly renovated airport hotel at Toronto International Airport (YYZ). You'll love our hotel's convenient airport shuttle, quiet, convenient location and heated bathroom floors.Guests appreciate our hotel's close proximity to the Toronto Congress Centre and International Centre, the major host for area events. Our meeting facilities are the best among Toronto airport hotels. Our 21,000 sq. ft. of conference space is now renovated and offering 20 meeting rooms with award-winning catering ready to host any event. Leisure guests love our hotel's location near Pearson Airport. Nearby attractions like Woodbine Entertainment Centre, and shopping at Sherway Gardens offer family fun. Easy access to Hwy 401,427,407 and 410 puts Toronto's world-class attractions just minutes away.Guests will enjoy dining in our newly renovated Bistro YYZ. Enjoy a wide variety of beer and wine. Workout in a 24-hour Fitness Centre or refresh yourself in large, heated indoor pool. For your next stay in Toronto, our airport hotel's associates wait to welcome you. ... more   less 

Additional Information about Holiday Inn Toronto International Airport

Address: 970 Dixon Rd., Toronto, Ontario M9W 1J9, Canada
Region: Canada > Ontario > Toronto
Price Range: ₹ 6,389 - ₹ 10,664 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Toronto International Airport 3.5*
Number of rooms: 451
Reservation Options:
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Also Known As:
Holiday Inn Toronto International Airport Hotel Toronto
Toronto Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Toronto International Airport staff and other travellers.
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Questions? Get answers from Holiday Inn Toronto International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else”
SBreferee, 10 Apr 2017 | Read review
“A room facing the parking lot instead of the airport may be advisable, but noise from passing airliners was not an issue.”
JimKingS, 31 Mar 2017 | Read review
“ask to face away from the airport otherwise it is VERY NOISY. the soundproofing is not great. i had to wear earplugs while i slept.”
ML587604, 25 Mar 2017 | Read review
“Away from elevator”
670janeb, 24 Mar 2017 | Read review
“Shop around online for best room rate.”
hombrecanuck70, 4 Mar 2017 | Read review
5 of 5