We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

InterContinental Toronto Centre, an IHG Hotel

Save
Share
225 Front Street West, Toronto, Ontario M5V 2X3 Canada
Lowest prices for your stay
Hotel direct offer!Book Direct & Save with IHG One Rewards
Hotels.com
$406
Fully refundable before Fri, 13 Oct
Get rewarded with One Key
Expedia.com
$406
Fully refundable before Fri, 13 Oct
Get rewarded with One Key
Booking.com
$383
Fully refundable before Fri, 13 Oct
InterContinental$406
Travelocity$406
ZenHotels.com$470
View all 20 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (1465)
Room & Suite (826)
Dining (75)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#24 of 137 hotels in Toronto
Location
Cleanliness
Service
Value
Travellers' Choice
Embrace Toronto's famous tempo while experiencing the thriving heart of the Financial District. Our Four-Diamond hotel delivers an elevated guest experience with impeccable services. Business and leisure travelers enjoy carefully crafted amenities, including penthouse-like suites, indoor saltwater pool, gourmet restaurant, fitness centre, serene spa, and sophisticated meeting space. Our location just steps from the CN Tower, Scotiabank Arena, Rogers Centre, and Ripley's Aquarium is unsurpassed.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Nightclub / DJ
Babysitting
Car park
Hot bath
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Doorperson
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Minibar
Refrigerator
On-demand films
Radio
Show more
Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
Centrally Located
Languages Spoken
English, French, Spanish, Filipino and 1 more
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

100Great for walkers
Grade: 100 out of 100
305Restaurantswithin 0.5 km
61Attractionswithin 0.5 km
3400Reviews59Q+A100Room tips
Traveller rating
  • 1,701
  • 1,141
  • 373
  • 110
  • 75
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Lynn P wrote a review 2 Oct
Hertfordshire, United Kingdom68 contributions61 helpful votes
We stayed at this hotel,on 23rd till 28th September It is a fantastic hotel,situated in the financial district. Very close to the CN tower,walkable to lots of attractions and the harbour. We had a huge room,overlooking the station,on the 14th floor,it was spotlessly clean,as was the rest of the hotel. Staff were lovely,very friendly and helpful if we had any questions. We will stay here again.
Read more
Date of stay: September 2023
Value
Service
Sleep Quality
Room Tip: Higher floor
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from InterContinental Toronto Centre an IHG Property, Owner at InterContinental Toronto Centre, an IHG Hotel
Responded 2 days ago
Dear Lynn P, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at our property. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Kind regards, Aranza Escotoverri Guest Services Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Atravelfan wrote a review Jun 2023
Atlanta250 contributions100 helpful votes
Hotel's Favourite
We just completed a long weekend stay for our anniversary and had a great visit. The Intercontinental is lovely and well maintained. The staff members were all friendly and helpful. We were upgraded to a junior suite and it was large and had great views of the lake and the CN tower. The bed was comfortable and the room very clean. There was daily housekeeping with excellent attention to detail. We had access to the club lounge and the concierges there were great. Breakfast was hearty and the evening "snacks" were enough for a meal. The hotel is in downtown, easily walkable to the lake, the hockey hall of fame, the market and many restaurants. We would definitely stay here on a future Toronto visit.
Read more
Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Share
Response from InterContinental Toronto Centre an IHG Property, Revenue Management at InterContinental Toronto Centre, an IHG Hotel
Responded 21 Jun 2023
Good Morning Atravelfan, Thank you so much for choosing The Intercontinental Toronto Centre for your recent stay. We are thrilled to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Have a wonderful day. Kind Regards, Michael Kashan Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Or S wrote a review 1 Oct
Haifa24 contributions9 helpful votes
Very good location, in the centre of town. Close to all main attractions, many restaurants and bars in the area. modern hotel, big and clean rooms with all amenities. Best service at the IC club. Highly recommend for business and family friendly.
Read more
Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from InterContinental Toronto Centre an IHG Property, Owner at InterContinental Toronto Centre, an IHG Hotel
Responded 2 days ago
Dear 966ors, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at our property. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Kind regards, Zelaikha Rahimi Assistant Front Office Manger
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thankfully G wrote a review 1 Oct
Evans, Georgia2 contributions
This hotel is very beautiful but lacks compassion and empathy. I booked a stay July 1 - July 4. I made an error and needed to cancel my reservation after one night as I was an hour away from where I needed to be. Even though my stay was non refundable, I did try to see if I could be compensated in another way. It took from Jul 5 - Sept 29 for the hotel to finally decide not to compensate me at all, no credit voucher to use at this location or any of their other locations. Since this was booked through Delta Vacations, Delta graciously offered me a voucher with them for future travel. I will absolutely never stay at any IHG property, this was an absolute fail on their end and could’ve of been easily reconciled with them keeping what was owed to them but also making me whole as a customer.
Read more
Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Get a refundable room otherwise they’ll just keep your money rather than offer you a credit or...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from InterContinental Toronto Centre an IHG Property, Owner at InterContinental Toronto Centre, an IHG Hotel
Responded 2 days ago
Good morning Thankfully Greatful, I want to extend my sincere apologies for any discomfort or dissatisfaction you may have experienced in regards to your reservation made at our property. Your feedback is extremely valuable, and I appreciate your willingness to share your thoughts. We take your concerns seriously and are committed to addressing them to enhance our service. I hope you can reach out to us to further discuss this experience as your satisfaction is of utmost importance to us, and we would be honored to have the opportunity to turn this experience around and provide the exceptional experience we strive for. Warm Regards, Aranza Escotoverri Guest Services Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
siliconknight wrote a review Sept 2023
Toronto, Ontario, Canada5 contributions1 helpful vote
The InterContinental in Downtown Toronto is our go to hotel when visiting. The rooms are comfortable, staff is friendly, food is good and each time we go we can stay in the heart of the city. We also REALLY enjoy “The Club”. The food is always good with many options throughout the stay and the staff is the best. The staff always ensures our stay is amazing, a big thank you to everyone especially Malak who always goes above and beyond.
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from InterContinental Toronto Centre an IHG Property, Owner at InterContinental Toronto Centre, an IHG Hotel
Responded 4 days ago
Dear Siliconknight, Thank you so much for sharing your wonderful feedback after your recent stay in Intercontinental Toronto Centre. I am especially happy to read that you appreciated the service provided by Malak and our dedicated hotel team. Please rest assured that your kind words will be shared with the hotel to celebrate the great guest experiences we delivered. I can assure you that positive feedback such as yours is highly valued. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'Dwyer Guest Relations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joe F wrote a review Sept 2023
1 contribution
I was in town for a Toronto Blue Jays vs. New York Yankees game and stayed overnight at the Club Level. Malak that was very personable, likable, and delivered great service! The room was very nice, the hotel was very clean, and the food for the continental breakfast and meals was outstanding!
Read more
Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from InterContinental Toronto Centre an IHG Property, Owner at InterContinental Toronto Centre, an IHG Hotel
Responded 6 days ago
Good Morning Happiness590779, Thank you so much for choosing The Intercontinental Toronto Centre for your recent stay. We are thrilled to hear you enjoyed your full experience with us, especially the incredible service you received by Malak. We hope to have the pleasure of welcoming you back in the near future. Have a wonderful day. Kind Regards, Michael Kashan Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hanan Shamrani wrote a review Sept 2023
Jeddah, Saudi Arabia6 contributions1 helpful vote
Excellent staff , good location , I was upgraded from premier to club room, Malala in the club lounge is nice and helpful , food was healthy and tasty , good variety for breakfast and dinner , drinks were available all day at the club lounge, I recommend it!
Read more
Date of stay: September 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from InterContinental Toronto Centre an IHG Property, Owner at InterContinental Toronto Centre, an IHG Hotel
Responded 6 days ago
Good Morning 635hanana, Thank you so much for choosing The Intercontinental Toronto Centre for your recent stay. We are thrilled to hear you enjoyed your full experience with us, especially the incredible service you received by Malak. We hope to have the pleasure of welcoming you back in the near future. Have a wonderful day. Kind Regards, Michael Kashan Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tyler G wrote a review Sept 2023
1 contribution
I’m very troubled by the treatment I received here.. following a verbal disagreement, the security guard had put me in a head lock, racially profiled me and dragged me out while he had my head in a headlock resulting in injury. I should have filed charges all though I didn’t, I expected the director of security to do something, I called to him and he brushed it off, defending the unlawful actions of his employee
Read more
Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from InterContinental Toronto Centre an IHG Property, Owner at InterContinental Toronto Centre, an IHG Hotel
Responded 1 week ago
Dear Tyler G, Thank you for taking the time to share feedback on your recent visit to the Intercontinental Toronto Centre. I would like the opportunity to discuss your experience privately and invite you to reach out to me directly. I look forward to hearing from you. Kind Regards, Ciaran O'Dwyer Guest Relations Manager ciaran.odwyer@ihg.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gary Macdonald wrote a review Sept 2023
Aberdeen, United Kingdom22 contributions5 helpful votes
Another room with a view of the CN Tower. Hotel in general is starting to feel a bit dated, but you can't fault the quality on offer and the room was first class. We were treated like stars at check-in and the breakfast offering is like nothing I've seen before. Real top notch stuff.
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from InterContinental Toronto Centre an IHG Property, Owner at InterContinental Toronto Centre, an IHG Hotel
Responded 1 week ago
Dear Gaz5, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at our property. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Kind regards, Zelaikha Rahimi Assistant Front Office Manger
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adam Schoales wrote a review Sept 2023
Markham, Canada178 contributions58 helpful votes
Had the pleasure of staying here during the 2023 Toronto International Film Festival, and overall it was a very good experience. I arrived early the day of my checkin and was able to leave my bags with the concierge to pick-up later that night when I would have a chance to check in. I was on the 18th floor, in a very spacious room with a view of the CN Tower and Ripley's Aquarium. The bed was extremely comfortable, the pillows were excellent (much better than the usual hotel pillows), and I absolutely loved the duvet. Of course, the real test for me is the hotel shower, and this one did not disappoint. It was huge and contained both a hand-held shower head and an over-head "rain" style shower head for the best of both worlds. The other little touches were nice; hotel robes and slippers were provided. Room service was prompt when I ordered pretty late into the evening (and included a little chocolate which was a nice treat!). What few staff I interacted with were extremely helpful and polite. My only real quibbles were that my thermostat never seemed to work properly: I could turn it down as cold as it went and the room never seemed to get that cold (in fact it said as much because it never actually matched the set temperature). There's a minibar in the room which is always nice, however it being stocked meant it was trickier to store my own drinks/left-overs throughout the week. Finally, I was told I would be emailed my bill, but it never actually came through (though I'm going to email the hotel to see if I can get that). Finally, all week I was looking forward to using the hotel hot tub, but when I finally had time to make it down to the pool area on the Tuesday night it was under "maintenance". May have just been bad timing on my end, but would have really liked the chance to have used it. But otherwise very pleased with my stay, and would absolutely stay here again.
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from InterContinental Toronto Centre an IHG Property, Owner at InterContinental Toronto Centre, an IHG Hotel
Responded 2 weeks ago
Good afternoon adamschoales, Thank you so much for choosing The Intercontinental Toronto Centre for your recent stay. We are thrilled to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future.Your feedback will be invaluable in helping us identify and rectify any maintenance concerns within our property. Please rest assured that we take such matters seriously, and our maintenance team will be promptly notified to resolve any AC-related issues. If you could share your contact details or a preferred time for a phone call, I would be more than happy to discuss this matter with you directly. Alternatively, if you have any further comments or suggestions, please feel free to share them. Once again, I apologize for any inconvenience you experienced during your stay. We strive to provide the best possible experience for our guests, and your feedback is instrumental in helping us achieve this goal. Have a wonderful day. Kind Regards, Zelaiha Rahimi Assistant Front Office Manage
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
$290 - $584 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental toronto centre hotel toronto
LOCATION
CanadaOntarioTorontoDowntown / Downtown West / Entertainment District / Waterfront Communities-The Island / CityPlace / Old Toronto
NUMBER OF ROOMS
584
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

INTERCONTINENTAL TORONTO CENTRE, AN IHG HOTEL - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about InterContinental Toronto Centre, an IHG Hotel
Which popular attractions are close to InterContinental Toronto Centre, an IHG Hotel?
Nearby attractions include Ripley's Aquarium of Canada (0.2 km), CN Tower (0.2 km), and Royal Alexandra Theatre (0.4 km).
What are some of the property amenities at InterContinental Toronto Centre, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental Toronto Centre, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Toronto Centre, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Toronto Centre, an IHG Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to InterContinental Toronto Centre, an IHG Hotel?
Conveniently located restaurants include Sportsnet Grill, Michael's on Simcoe, and Pai Northern Thai Kitchen.
Are there opportunities to exercise at InterContinental Toronto Centre, an IHG Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does InterContinental Toronto Centre, an IHG Hotel have airport transportation?
Yes, InterContinental Toronto Centre, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is InterContinental Toronto Centre, an IHG Hotel located near the city centre?
Yes, it is 0.06 km away from the centre of Toronto.
Are any cleaning services offered at InterContinental Toronto Centre, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at InterContinental Toronto Centre, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.