The hotel was beautiful and the staff were friendly and helpful! Ajay made me feel very welcome and taken care of even though I was checking in very late. The room was nice however I expected a bit more from the room service for the price.
Very close to all offices and theater district. Nice area. Hotel is very clean, staff is welcoming, our room was as expected. Quiet hotel yet close to entertainment and business stuff. we had a nice stay.
I was fine with the staff, service, check-in and room layout. But the cleanliness of the room disappointed. The desk wasn't wiped properly (sauce on it), the walls/closet doors had liquid splash stains, and a piece of muffin/cookie was left under the desk that a pile of ants were feasting on.
This hotel has exactly one thing going for it: the location. Apart from that it needs a complete overhaul. The bed, while not awful, was not especially comfortable. The room was tiny (especially for the price) with no tub. They provided plastic cups wrapped in plastic for drinking water. No glasses/mugs. Huge waste of plastic. Light leaked through the curtains like they weren't even trying. The staff were quite friendly, but it hardly made up for this overpriced & outdated spot.
Front desk staff were exceptionally friendly and helpful. Downtown location was perfect for Rogers Centre and other venues. High quality property with enjoyable rooftop pool and nice sauna and change rooms.
the hotel is exceptionally clean, staff are super friendly & helpful! our room was spotless and comfy with extra pillows and blankets. the restaurant has a variety of options on the menu and breakfast is a large buffet.
Based on some of the reviews I was concerned about staying here. Honestly I was extremely pleased with the hotel and the view. There is construction every where as they update the area around the hotel in the city so be prepared. Saying that it did not obstruct our view of CN Tower from the room or deter us from wanting to stay again. Beautiful City to walk around and explore. Don't forget to try a beaver tail!
Rooms were small but clean. Check in was easy but parking is a little confusing, access is not located on King but side street. Location was perfect for Jays game and evening entertainment and restaurants.
I expected more value for the money concerning the room accommodations. Great location though. Many restaurants in the area within walking distance. As for as the room, carpets needs to be changed and certain items appeared to be extensively worn out. More attention to details need to be examined.
The Hyatt was exactly what we needed for our recent family trip to Toronto. Everything was super close, the staff were incredibly friendly and the pool was awesome! Thanks for a great place to stay, our kids loved their first experience in a hotel!!
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