1790 Albion Rd Etobicoke, Toronto, Ontario M9V 4J8 Canada
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About
#118 of 143 hotels in Toronto
Location
Cleanliness
Service
Value
Welcome to Est Hotel By Dass group of hotels! An individually crafted boutique hotel experience that offers the best hospitality with excellent service and value – for the Executive at work and play. The Est hotel is located right on Highway 27 and Albion Road . A four Star very modern brand new boutique hotel with easy access and close proximity to all major highways 401, 407 and Highway 27. We are also 10 minutes from the Pearson International Airport.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Baggage storage
Non-smoking hotel
Parking
Wifi
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English
Location
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44Car recommended
Grade: 44 out of 100
20Restaurantswithin 1 km
2Attractionswithin 1 km
77Reviews0Q+A16Room tips
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Friday afternoon we checked the hotel. We were given room 105, all was good until the next day when we found bugs in our room and our daughters hair. We had to buy a solution to wash her hair to remove them ($70), which also caused us to miss a show ($60) that we had tickets for. (Two additional charges I should not have incurred on our trip) Your staff moved us to another room which was good and had no issues here. Sunday morning when I go downstairs to get my breakfast, I reach to take a bag and one of the staff tells me that I already took my two bags, which I did not. In front of about eight other guests, she continues to belittle me and tell me that my daughter came down and took them. I explain to her that my daughters are 8 and 10 and are still sleeping and I would not allow them to come down by themselves even if they were awake, she continues to yell at me in front of the other guests. She tells me she will show me the cameras, and when I insist to show me, she would not. Later when leaving for the day I show her my two daughters and ask her if they were down for breakfast this morning, she tells me "I'm not arguing over this $hit". I've reached out to the hotel for a response and have heard nothing, this will give you a sense of how they feel about their "guests". If I could I would give a 0 rating.…
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Date of stay: August 2022
Location
Cleanliness
Service
Room Tip: only tip I have is do not stay here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The first room was disgustingly dirty. There was a bug as soon as i opened the door and brown sticky gooey stuff all ground into the floor. Asked for housekeeping, none at 10pm when we checked in. They asked if we could wait until morning. I refused as it was literally filthy. Moved to a second room that was slightly cleaner. After walking around in the room for an hour, our feet were black with dirt from the carpet. We had to walk around in our sandals. Pool still shut down due to covid they say. If they are that concerned about covid they should at least clean their rooms. Continental breakfast is a bagged lunch that leaves a lot to be desired. The front desk agent accused my brother in law of taking more bagged lunches then we were entitled to when in actuality we took 1 less than we were entitled to every day. Then she accused us of not being entitled to any at all and asked to see our reservation. Upon showing her she said it was wrong. Very unprofessional. Confronting guests and accusing them in front of other guests is completely unacceptable behavior. Asked to speak to a manager and she said there were none. Still haven't heard from one. Avoid at all costs. …
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Parking is limited but there is a little extra behind the building next door.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
If I could rate it a zero, I would! Horrible customer service. The attendant was constantly leaving the front desk , causing a line and not being there when needed by customers. He spoke rudely to us and gave us the impression that we were wasting his time. Pillows, blankets and furniture were damaged and stained. Air conditioner didn’t work. Felt grungy and unclean.
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Avoid this hotel, you will not be pleased.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My boyfriend and I had gotten a small damn room😒, people in the hallway on our floor where so damn loud and they were closing their doors so hard too!! No respect what’s so ever!😒😡 We will for sure not be going back, we did not enjoy the service. Oh we even did a noise complaint when we left and they couldn’t do anything about it because they needed a room number! Like bro its everyone on our floor!
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
They don’t offer a shuttle. I had to call three times to get through to the front desk. They advertise that they are close to the airport but a cab still costs over $40 one way. The attendant offered no help when I finally did get through, refusing to offer even a partial refund.
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Don’t waste your money it is disgusting from start to finish. The parking lot is a mess, the staff are rude and the place is just plain falling apart. There was duct tape on the window, the blinds were broken and a bright light shone in all night . Add to that amenities are closed and there is no free breakfast - not even coffee. This place should be closed down
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Date of stay: March 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
+1
WORST HOTEL THAT IVE BEEN TO! Me & my fiance have been to numerous hotels in Toronto & many other hotels in different cities and this was by FAR the worst one that we've been to. If I could give it 0 stars I would. The only reason we came to this hotel was because there was supposed to be a New Years party in the area, but that got cancelled so we ended up just coming to the hotel for NYE. We regret coming to this hotel and wish we just chose a more quality hotel in Toronto that would actually PICK UP THEIR PHONE CALLS when a client is trying to call them to get the management to explain to us why we got charged $200 damage fee (which we agreed to upon arrival). FIRST OF ALL, the towels that we used in the hotel were not damaged, they were just dirty. Towels in a hotel room are bound to get dirty & staff should have to clean after guests leave their hotel room... what do you expect a perfectly clean room after guests check out ?its a hotel room which will obviously get dirty because anything can happen during a guests stay. TOWELS/ BED SHEETS CAN BE WASHED. how is this a DAMAGE ?? when I called the hotel the lady could barely explain to me why we got charged $200 on our credit card, on top of that, she accused us for stealing stuff from the hotel room. She said there was also "missing items" and that they took a video of us after we left our hotel room. WHAT CAN YOU POSSIBLY STEAL FROM A HOTEL ROOM? A TV? A BED? A LAMP? Useless staff working at the hotel, who dont know what to say or how to deal with a situation when something goes wrong. Not to mention, they refuse to put you through to a manger when you call, they keep lying and saying that the manager is not there. If I got charged $200, the manager should explain to me why i got charged the damage fee, without hiding and trying to cover his ass for stealing my money. WHAT DID I DAMAGE? EXPLAIN TO ME, DONT HIDE. Not to mention, when we got to the hotel room, the room was actually you can say DAMAGED. Not in perfect condition at all with a random persons hair on the bed ...The Jaccuzi was taped up, blinds were damaged, leak on the side of the jaccuzzi was also taped, smears on the blinds, and dirty walls/ ceiling with stains on it (I have pictures to proove it). To add on, you will be very disappointed with the breakfast, worst than Mcdonalds breakfast actually... frozen "burger" without any meat even. To finalize, the hotel is run by SCAMMERS, dont waste your time or money here, go to a better hotel where you wont be scammed.…
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Date of stay: December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel is clean and looks very different from what you see out. However, four hours after checkin, two men walked on on my family in the room, and what's worse...they had a room key to my room! My kids and I were so afraid for our lives. I approached the front desk about the matter, the person who made the mistake told me I must accept the fact that it was a mistake. I wrote the hotel about the matter. I hope I get some type of response. Then, all night there seemed to be a party on my floor. Doors slammed until about 4am. I know because I had to stay alert in case we had more unexpected visitors.
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed here because of a lay over and was the worst experience I’ve ever had. The rooms are small, loud, smell terrible of smoke, spilled beer and pot. Requested the front desk to ask my neighbours to lower the volume of their music at 3am and they were annoyed at me for asking. Cleaners yelled at me to leave at 11am even though the front desk confirmed I could leave at 12. And then they tried to charge a random fee on my credit card days latter. I would be upset if I didn’t pity them for having to try and survive through fraudulent means.
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Date of stay: November 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This was an INTERESTING experience. I arrived after flying in from London very tired, walked through the front door and suddenly found my feet were wet. I looked down and there was about an inch of water covering the floor of the lobby (thanks to the rain apparently). I then slipped over on my way to check in. The girl behind the counter laughed. She LAUGHED. I almost cracked my head on the granite but she found it funny. Anyway, after my near death experience, she proceeded to charge me a $200 damage deposit on my room. Room itself was decent - weird to have a big hot tub in the middle of a shared room but you know... it's an experience. It was a clean room but a strangely battered too - like cracks in the walls and stuff. Free shampoo and soaps were nice. Wifi didn't reach my room unfortunately but I could plug my laptop in via ethernet Breakfast was extremely average - a muffin wrapped in plastic, a weird egg sandwich wrapped in plastic, and a juice. There was coffee in the rooms but obviously no fresh milk (just the powdered creamer stuff). Met an escort at the hotel at 5am - she was jokes. The only thing that made this trip alot better was the guy on reception, who's name I have sadly forgotten. He let me leave my bag behind reception and gave me a free coffee and muffin <3. AND gave my security deposit back instantly no questions asked, what a dream. Lovely guy, made up for the whole experience being really quite bizzare.…
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
Room Tip: Ask for a room close to reception because wifi didn't reach mine. Also the main road is NOISY...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$133 - $198 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioTorontoEtobicoke / West Humber-Clairville / Mount Olive-Silverstone-Jamestown (Smithfield) / Rexdale
NUMBER OF ROOMS
103
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Claim Your Listing Frequently Asked Questions about Est Hotel
Which popular attractions are close to Est Hotel?
Nearby attractions include Pursuit OCR (0.8 km) and Dr. Flea's (0.3 km).
What are some of the property amenities at Est Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Est Hotel?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Est Hotel?
Conveniently located restaurants include Desi Spice, Samosa Sweet Factory, and Tandoori Time.
Are there opportunities to exercise at Est Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Est Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Est Hotel?
Many travellers enjoy visiting Black Creek Pioneer Village (7.8 km).
Is Est Hotel accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.