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550 Wellington St W, Toronto, Ontario M5V 2V4 Canada
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (65)
Dining (14)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 05/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from 1 Hotel Toronto
Updated 05/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 140 hotels in Toronto
Location
Cleanliness
Service
Value
Travellers' Choice
Inspired by the city's diverse natural environment, 1 Hotel Toronto captures the beauty of Lake Ontario and the contrasting colours of the passing seasons to bring a sustainable urban retreat to downtown Toronto. Drawing inspiration from the beauty that surrounds it, 1 Hotel Toronto mirrors the muted shades of blue from the lake and contrasting colours of the passing seasons. The hotel purposefully reuses existing structural and reclaimed materials gathered from the local community, including timber, driftwood, local limestone, and native plants. The guestrooms were designed to resemble a lakeside escape, while the hotel’s corridor carpets mimic the sandy beach as you near closer to the water. Floor-to-ceiling windows let the natural light in and frame the sweeping city views, and 100% organic linens make for the perfect sleep. Centrally located, the property is within walking distance from Toronto’s trendy Queen Street West shopping district, beautiful Trinity Bellwoods Park and the vibrant waterfront. Those who choose to stay on-property and explore the urban oasis can find ways to relax and recharge. 1 Hotel Toronto offers five dining concepts, each with its distinct culinary offerings and experiences. While each location has its own atmosphere, they all share the same approach to celebrating fresh Ontario-grown ingredients and sustainable practices. The property’s stunning design offers versatile settings for all types of events, meetings and celebrations. With both indoor and outdoor venues, 1 Hotel Toronto boasts over 11,000 square feet of functional event space that can accommodate parties of any size.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Airport transportation
Conference facilities
Paid private parking on-site
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Wine / champagne
Rooftop bar
Car hire
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, French

Location

Full view
98Great for walkers
Grade: 98 out of 100
114Restaurantswithin 0.5 km
22Attractionswithin 0.5 km
184Reviews1Q+A12Room tips
Traveller rating
  • 175
  • 5
  • 3
  • 2
  • 0
Time of year
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Language
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Popular mentions
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Most Recent
Jacquelineyhenderson wrote a review Jun 2022
burlington, Canada12 contributions17 helpful votes
1Hotel is absolutely gorgeous! The design and decor is stunning. Beds were very comfortable and the location is excellent. Unfortunately, like most businesses, staffing is a challenge. Most of the staff were knowledgeable and friendly however, there were a few that I truly don't believe should be in the hospitality industry especially the front desk. On the other hand, Robin is probably the best and nicest concierge we have ever experienced. He truly made our experience exceptional and really knows how to make people feel special. Anna Maria our server at Harriott's was also the sweetest and best server we experienced during our 3 days in Toronto. Overall, I would recommend staying at 1 Hotel next time you visit Toronto
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
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Location
Cleanliness
Service
Sleep Quality
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Response from Felix Schaller, General Manager at 1 Hotel Toronto
Responded yesterday
Hi Jacquelineyhenderson, Thank you for your review following your recent stay with us. We are glad to hear you had an enjoyable time overall and that Robin and Anna Maria were able to make your stay more comfortable. Your feedback on the Front Desk service is appreciated and we will most certainly address your comments with the team to avoid such impression going forward. Looking forward to welcoming you back hopefully soon. Best, Felix
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onlygoodplaces wrote a review Dec 2021
Burlington, Canada8 contributions7 helpful votes
Hotel's Favourite
Wonderful overall experience. Starting from the car valet, check-in, room, food, beverages, service, amenities, and location the choice could not be surpassed! Loved the signature fragrance in the lobby, soft fluffy white towels, comfy duvet, natural wood decor, and Nespresso machine with stone cups. The hotel staff epitomizes professionalism and warmth.
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Date of stay: December 2021
Rooms
Location
Service
Trip type: Travelled on business
1 Helpful vote
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Response from Felix Schaller, General Manager at 1 Hotel Toronto
Responded 21 Dec 2021
Hi Pearl L, Thank you for your lovely review after your recent stay with us. We are happy to hear you had a most enjoyable time throughout your stay and are glad you noticed and liked our signature scent. Our team has worked so hard to thoughtfully curate an experience matching our philosophy and we always love to hear our guests felt the warmth. Looking forward to having you back experiencing it all over again soon. Thank you. Best, Felix
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KSPasternak wrote a review Jun 2022
1 contribution
We stayed for a long weekend and enjoyed the many amenities. Fruit infused water in the lobby most days and filtered water in the sinks/showers is a very nice touch during the summer. Staff was very friendly and helpful. The building can become crowded as there are long-term rentals, a business operating out of the penthouse, a restaurant and small pool area on the roof and only 2 elevators servicing the 15-20 floors (including subterranean)
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
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Response from Felix Schaller, General Manager at 1 Hotel Toronto
Responded 2 days ago
Hi KSPasternak, Thank you for your feedback following your recent visit. We are happy to hear you enjoyed your long weekend overall and the many amenities provided in the hotel. Most importantly though, we are so proud of our team members delivering exceptional service once again. The building is surely busy and we are trying our utmost to direct traffic in the lobby to avoid any congestion at the elevators. We hope to welcome you back soon. Best, Felix
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Jonathan K wrote a review Jun 2022
Baltimore, Maryland38 contributions52 helpful votes
Ashton was so charming and professional upon check in, knowledgeable about the property and eager to tell us about the wonderful amenities. Very impressed with his warm, engaging demeanor. Aaron is another gem at this property. He quickly and effortlessly sorted a situation out for me and had delightful conversation with me while doing so. Jay, our server in 1 Kitchen, was delightful. We took all his dining suggestions and devoured everything: green goddess salad, heirloom tomatoes, pesto pasta and cheeseburger. Jay made sure we had a terrific dining experience and we were very pleased with not only the food but the ambiance as well. Great music btw… The 1Hotel Toronto is definitely where the cool kids of all ages stay…make sure you experience it for yourself!
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Felix Schaller, General Manager at 1 Hotel Toronto
Responded 2 days ago
Hi Jonathan K, Thank you for providing detailed feedback after your recent stay with us. We are delighted to hear you had a most enjoyable stay with us and that our team members were able to contribute to make it a memorable experience. Our team always strives to go above and beyond to impress and so glad to hear we got it right once again. We couldn't agree with you more that our Culinary team and offering is sensational and not to be missed. Looking forward to having you back soon again hopefully. Best, Felix
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figliomeni7 wrote a review Jun 2022
Thunder Bay, Canada1 contribution
I would highly recommend 1 Hotel Toronto for anyone looking to get away for some rest and relaxation. Such a calming space filled with beautiful, sustainable decor and an abundance of plants. The Tesla ride downtown was extremely welcoming on such a hot day as was the rooftop pool later in the afternoon when we needed to cool off. We will definitely be back. Thank you .
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
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Location
Cleanliness
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Response from Felix Schaller, General Manager at 1 Hotel Toronto
Responded 3 days ago
Hi figliomeni7, Thank you for sharing your feedback with us and TripAdvisor readership. We are so glad to hear you had an amazing stay with us and enjoyed the tranquility of this magnificently designed property. Our Design team has truly outdone itself and more than 3,000 plants contribute to the coziness of bringing nature indoors. So glad you enjoyed Harriet's, our rooftop bar with pool as well as our house car offering and look forward to have you back soon. Best, Felix
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Sebastian wrote a review Jun 2022
Vienna, Austria4 contributions
We have spent 3 nights at the 1Hotel and loved every minute of it. The staff is excellent and Richard Bowen who is the operations manager was delivering services beyond our expectations. Do book a Tesla trip with him and Evolve. Fantastic experience especially the private trip to the Niagara Falls. We are already looking forward to coming back again soon.
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Date of stay: June 2022Trip type: Travelled as a couple
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Response from Felix Schaller, General Manager at 1 Hotel Toronto
Responded 3 days ago
Hi Scheufele-Seb, Thank you for your lovely review after your recent stay with us. We are delighted to hear you had a most enjoyable stay with us and specifically enjoyed our house car offering. Richard has such a great personality and we are glad for him to be part of 1 Hotel Toronto. The surrounding areas of the city are so beautiful and truly worth exploring. We are excited to welcome you back soon. Best, Felix
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Alessia S wrote a review Jun 2022
3 contributions1 helpful vote
I love this hotel! From the Tulum inspired lobby bar, to the rooftop pool, to the fabulous restaurants, it's really the best in Toronto. I keep going back over and over. Highly recommend for anyone looking for a relaxed, warm & chic vibe in downtown TO.
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Date of stay: June 2022
Value
Location
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Response from Felix Schaller, General Manager at 1 Hotel Toronto
Responded 3 days ago
Hi alessias14141, Thank you for your loyalty in coming back again and again. We appreciate your positive comments and love to hear we got it right once again. It is always rewarding to know that our guests love the service and product offerings and consider the hotel the best in the city. Looking forward to having you back soon. Best, Felix
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463angeline wrote a review Jun 2022
1 contribution
I love the style of this hotel. It's very stylish and yet feels very warm. The wood touch is so beautiful and the restaurants looked wonderful, although I didn't get a chance to eat there. Would definitely come back!
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
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Response from Felix Schaller, General Manager at 1 Hotel Toronto
Responded 4 days ago
Hi 463angeline, Thank you for taking the time provide valuable feedback after your recent visit. We are so glad to hear that you loved your stay and enjoyed the warmth and ambiance. Our design team truly outdid themselves in creating such a wonderful environment celebrating nature being brought indoors. We look forward welcoming you back for you to hopefully try our restaurants and culinary offerings next time. Best, Felix
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Jessica K wrote a review Jun 2022
NYC, United States82 contributions6 helpful votes
The door to the toilet broke and was not fixed. The front desk was unhelpful when it came to information and we’re clearly frustrated with customers. We never got the smoothie included in the price of our stay. The pool was chaos. Wouldn’t recommend.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Felix Schaller, General Manager at 1 Hotel Toronto
Responded 3 days ago
Hi jessicak691, Thank you for sharing your experience with us and we truly regret to hear we missed the mark in making your stay exceptional. We will most certainly look into and address the service shortfalls described, which truly do not reflect our usual service standard. Looking forward to hopefully welcome you back one day to showcase visible improvements. Best, Felix
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bhtravellerToronto wrote a review Jun 2022
Toronto, Canada30 contributions20 helpful votes
Great experience from the start at 1 hotel. Met the concierge Robin after checking in who is outstanding. He set up reservations, gave great advice, and made our stay special. Room was ok, but is nicely accented with wood throughout. The Rooftop bar and pool is pretty amazing. The pool is very busy and be sure to make reservations at the restaurant Harriet’s. We went there twice and had an a amazing experience thanks to Anna Maria who was over the top. Great vibe, food and drinks. If you are looking for a cool place to stay, this is a great choice.
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
Room Tip: The mini suite was nice
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Response from Felix Schaller, General Manager at 1 Hotel Toronto
Responded 4 days ago
Hi bhtravellerToronto, Thank you for your lovely review after your recent visit. We are delighted to hear that you had a most enjoyable stay with us and loved the service and product offerings on property. Both Robin and Anna-Maria are incredible talents, always going above and beyond in everything they do. Harriet's, our rooftop bar with pool is truly a gem and we cannot wait for you to return and enjoy it all over again. Best, Felix
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PRICE RANGE
$487 - $723 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Thompson Hotels
LOCATION
CanadaOntarioTorontoDowntown / Downtown West / Fashion District / Waterfront Communities-The Island / Old Toronto
NUMBER OF ROOMS
112
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Frequently Asked Questions about 1 Hotel Toronto
Which popular attractions are close to 1 Hotel Toronto?
Nearby attractions include CHILL Ice House (0.06 km), Goldie (0.1 km), and The Bentway (0.5 km).
What are some of the property amenities at 1 Hotel Toronto?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at 1 Hotel Toronto?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at 1 Hotel Toronto?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at 1 Hotel Toronto?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to 1 Hotel Toronto?
Conveniently located restaurants include Jacobs & Co. Steakhouse, Wilbur Mexicana, and Rodney's Oyster House.
Are there opportunities to exercise at 1 Hotel Toronto?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does 1 Hotel Toronto have airport transportation?
Yes, 1 Hotel Toronto offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at 1 Hotel Toronto?
Yes, dry cleaning and laundry service are offered to guests.
Does 1 Hotel Toronto offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.