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The Senator Hotel

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The Senator Hotel
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226 Reviews from our TripAdvisor Community

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There are newer reviews for The Senator Hotel
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Showing 221: English reviews
Dundas
Reviewed 21 April 2015

This hotel is consistent in its service delivery and support to customers. It has one of the best restaurants in town and is always satisfying. Central location is very helpful.

Review collected in partnership with Days Inn
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Helpful?
Thank Bernd S
Louise B, Manager at The Senator Hotel, responded to this review

Thank you very much for your positive review. Our Gallery Dining Room is greatly enjoyed by our hotel guests and local residents. It is definitely the best full service dining room in Timmins. We aim to please and your satisfaction is our goal!!

Ontario, Canada
Reviewed 13 April 2015

we checked in and the hotel is very confusing to navigate. The girl at the front desk was not helpful and had a care less attitude. Got to our room, TV didn't work, someone had urinated on the toilet seat and left it. Called the front desk and advised. Asked for someone to come and look at the tv to...

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Helpful?
Thank Rivergirl294
Louise B, Manager at The Senator Hotel, responded to this review

After reviewing your comments, I have discussed these issues with our Front Desk Manager, Housekeeper and Desk Agent. I do apologize for the inconveniences you experienced but assure you they are not the norm for our Hotel. We pride ourselves in having the only full service hotel in Timmins with very qualified and professional staff and beautifully appointed renovated rooms...

Reviewed 5 April 2015

I came into town for a hockey tournament. The Hotel was fully booked, I booked a non-smoking room, they put us in a smoking area that smelled very bad. The windows open(no screen), no soundproofing. I'm not sure if other hotels soundproof, the traffic kept me up most of the night, I have NEVER had that problem before. The hotel...

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Helpful?
Thank Travellinghockeyfam
Louise B, Manager at The Senator Hotel, responded to this review

I was sorry to hear you were registered in a smoking room but the windows do open for clean fresh air and at this time of the year, no screen is required, no flies......... Our hotel is situated downtown Timmins which our guests find very convenient, as we are closed to all major industry and businesses. Our housekeepers do start...

Sault Ste. Marie, Canada
Reviewed 1 April 2015

I was booked here by the company I volunteer for. When I arrived I was informed my room was not ready and she was going to look for something else but I explained that I was here to teach a course and I really needed quiet so I had already requested to be far far far away from hockey team...

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Helpful?
Thank Angel J
Louise B, Manager at The Senator Hotel, responded to this review

Thank you for sending this wonderful review! It is reassuring to know that our Front Desk Staff understood your request and was able to accommodate you efficently. Also great to read that our housekeeping staff did an excellent job.... I will certainly post this review so that all can see that guests do notice what great service is!!!

Halifax, Canada
Reviewed 26 March 2015

The heater rattled and woke me up several times each night. It could have been fixed but was not; even though I did report it.

Review collected in partnership with Days Inn
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Helpful?
Thank John M
Louise B, Manager at The Senator Hotel, responded to this review

I can appreciate your frustration in regards to the rattling heater, and apologize for that. Unfortunately I don't know which room you experienced this problem but will definetely investigate. Thank you.

North Bay, Canada
Reviewed 17 March 2015

What a waste of money. The front desk staff were very unfriendly and at times quite rude. Then when we went into our room the bed was broken. We were given another room after making a complaint. There was a problem with our hot water. Maintenance personnel attended but nothing was ever done. We contended with the cool showers. The...

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Helpful?
Thank JenHamMcCharles
Louise B, Manager at The Senator Hotel, responded to this review

It seems that if something is going to go wrong then everything goes wrong. I was very disappointed to read your review but do understand your concerns. On the other hand, I'm glad you enjoyed our Hot and Cold Breakfast Buffet and found our cleaning staff super friendly. It would be helpful to me if we could discuss this either...

Ottawa, Canada
Reviewed 12 March 2015

I had an amazing time staying at this hotel. Room was clean and comfortable, housekeeping staff was friendly and accommodating. I ordered room service and the food was excellent. I will be back in the future.

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Helpful?
Thank martha F
Louise B, Manager at The Senator Hotel, responded to this review

Hello Martha, Thank you for your great review! I am very pleased you enjoyed your stay and experienced some of the excellent services we offer you like room service. Our rooms are large and very comfortable and tastefully decorated. We are the only full service hotel in Timmins and are proud of that. Looking forward to your quick return!

Reviewed 5 March 2015 via mobile

Stayed two nights in what seemed a cheaply 'updated room'. Smelt like old carpeting when you walked in the room. Was across the hall from the only ice machine in the building which was EXTREMELY loud and made a loud whistling noise for ten minutes after use. The room heater case was also barely hanging on and had a loud...

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Helpful?
Thank Northernad
Louise B, Manager at The Senator Hotel, responded to this review

We appreciate your comments and assure you that each issue will be addressed and rectified immediately. Please accept our most sincere apologies on the lack of comfort and service you received during your stay. It is certainly not the quality of service and comfort we endeavour to achieve. Please do come back and call me for your reservation. Thank you...

Ontario, Canada
Reviewed 15 February 2015

I took a room at the Days Inn for a few days during my niece's wedding. I was in an absolute gorgeous room overlooking the east side of town. The cleaning staff is always professional and polite. The only problem was not having hot enough water for our showers....the water was lukewarm.

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Helpful?
Thank Nathalie A
Louise B, Manager at The Senator Hotel, responded to this review

Hello Nathalie, Thank you so much for the excellent review. Your comfort is always our priority. Your concern regarding the lukewarm water is appreciated and it will be addressed by our Maintenance Staff. Our housekeeping staff will also be pleased to read your comment. Thank you for your continued patronage!

Toronto, Canada
Reviewed 9 February 2015

I had stayed there for afew days and the room was clean and comfortable, The food was great in the dining room as well as the room service. From the time i checked in til I checked out will go back again.

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Helpful?
Thank shelley l
Louise B, Manager at The Senator Hotel, responded to this review

Thank you so very much for writing a great review. Our goal is to always ensure our guests are comfortable and enjoy all our services. We do appreciate your continued patronage. Have a great day!

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Restaurant
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Book a room at the Senator Hotel (formerly Days Inn) for value and warm hospitality in beautiful downtown Timmins. With a prime spot in the heart of the city, our Timmins, Ontario, hotel near Timmins Square makes it easy to reach in just minutes. From an on-site restaurant, sports bar and room service to in-room microwaves and refrigerators, our pet-friendly Timmins, Ontario, hotel offers all the amenities and special touches to make your stay memorable. All Rooms feature Free Wi-Fi Internet access. Wake up for an early morning workout in our fitness center before enjoying free Hot Buffet Daybreak breakfast. Book our spacious conference center or ballroom for your meeting or event. Guest laundry facilities, non-smoking rooms and executive suites are available. We offer a 5,776 square-foot ballroom, three conference rooms, catering service, audio / visual equipment to take care of all your business needs. ... more   less 

Additional Information about The Senator Hotel

Address: 14 Mountjoy St S, Timmins, Ontario P4N 1S4, Canada
Region: Canada > Ontario > Northeastern Ontario > Timmins
Price Range: ₹ 5,052 - ₹ 6,799 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Senator Hotel 3.5*
Number of rooms: 145
Reservation Options:
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Also Known As:
Days Inn And Conference Centre Timmins Hotel Timmins
Days Inn Hotel Timmins
Days Inn Timmins
Timmins Days Inn
The Senator Hotel Timmins, Ontario
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Questions & Answers

Questions? Get answers from The Senator Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Seventh floor has a great view of the city!”
rydzik95, 7 Mar 2017 | Read review
“Ask for a room on one of the higher floors for the best views.”
  • Fridge included in the room
  • Could see to the river and beyond, very nice view of the city.
  • Room with 1 king bed
  • Comfy king bed.
  • Microwave and fridge (in the unit)
  • Sitting area and desk near the window. Amazing view.
kristen252, 6 Feb 2017 | Read review
“Room 646 had a beautiful view of the town, our bed was very big and comfortable. Thank you Kathie this was exactly what we needed”
Bourgoin15, 2 Jul 2016 | Read review
“Do not stay in the Tower!!!!!”
marycentral2013, 9 Jun 2016 | Read review
“bad customer service”
punkydo30, 14 Mar 2016 | Read review
5 of 5