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Victoria Inn Hotel & Convention Centre

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Victoria Inn Hotel & Convention Centre
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268 Reviews from our TripAdvisor Community

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There are newer reviews for Victoria Inn Hotel & Convention Centre
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Showing 264: English reviews
Winnipeg, Canada
Reviewed 5 September 2016

We were only in for a one night stay after a long drive. We enjoyed the pool and hot tub. Nice that the room had a small fridge. Thunder Bay is such a pretty city, and looking out the window at the hills of the 'Sleeping Giant' in the distance made us wish we had more time to explore!

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Helpful?
Thank maitken1
OntarioRay74, General Manager at Victoria Inn Hotel & Convention Centre, responded to this review

Hello maitken1 Thank you for the review. I am pleased that you enjoyed your stay with us in Thunder Bay and hope to have you back soon. Raymond General Manager

Reviewed 30 August 2016 via mobile

Service and cleanliness couldn't have been better. The staff was superb and really made you feel welcomed. I will stay here again when in Thunder Bay. Centrally located to get to any tourist attraction easily.

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Helpful?
Thank David M
OntarioRay74, General Manager at Victoria Inn Hotel & Convention Centre, responded to this review

Hello David M, Thank you for your amazing review. We are working hard to ensure that all of our guest receive the same experience you did. It is nice to hear our efforts paid off with your stay. Raymond General Manager

Edmonton
Reviewed 29 August 2016

The room and lobby was very nice and clean. The Bed was very comfortable. It appeared they had a water leak in the hall on the way to the hotel that was under repair. The workers were excellent at keeping the area clear for guests. The only draw backs to me were the hot tub, and the birthday party /...

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Helpful?
Thank Aaron M
OntarioRay74, General Manager at Victoria Inn Hotel & Convention Centre, responded to this review

Hello Aaron M Thank you for your kind review. I am working on a solution for the pool side rooms that will be in place soon. We have looked into your other concerns and have addressed an y issues. I hope we will see you back again soon. Raymond General Manager

Whitby, Canada
Reviewed 29 August 2016

This is a good Inn, well located at the highway into Thunder Bay. We were well satisfied except for the attitude of the staff person at reception as we checked out. We asked about a breakfast and were told in a very snippy way that there was no complimentary continental breakfast as we had booked through trip advisor! We questioned...

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Helpful?
Thank davidho164
OntarioRay74, General Manager at Victoria Inn Hotel & Convention Centre, responded to this review

Thank You Davidho164, I will address your concern with my department manager and advise the staff on a proper conversation mood and delivery. Raymond General Manager.

Reviewed 26 August 2016 via mobile

We stayed one night in the Family Suite. I'm not one to complain but the room was not clean and it wasn't worth $250. The Wii remotes we're full of grease I'm guessing from a child. Piece of dried up pepperoni on the floor. Behind one of the beds on the wall had something spilt all over it. A cup...

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Helpful?
Thank Katelin M
OntarioRay74, General Manager at Victoria Inn Hotel & Convention Centre, responded to this review

Hello Kathleen M Please reach out to me at rayn@vicinn.com so that i can get some more information from you if possible. I am looking into your concerns. Raymond General Manager

Hudson, Wisconsin
Reviewed 23 August 2016

My kids of course love a pool and waterslide. My daughters 5 and 8 loved the hotel. Sometimes the little one can not do waterslides because she is too small and doesn't know how to swim very well. Here, it was okay to let her do the slide in her lifejacket which was awesome. We could let her have a...

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Helpful?
Thank Joy C
OntarioRay74, General Manager at Victoria Inn Hotel & Convention Centre, responded to this review

Hello Joy, Glad you enjoyed your stay and that your kids had fun. Come back soon. Raymond General Manager

Grand Falls Windsor, Canada
Reviewed 23 August 2016 via mobile

This hotel is perfect for families. Pool with water slide and rooms available with access to pool. Restaurant was excellent. Central location to shops and restaurants. One of the best band for the buck in Thunder Bay!

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Helpful?
Thank Justin B
OntarioRay74, General Manager at Victoria Inn Hotel & Convention Centre, responded to this review

Hello Justin B, Thank you for the great review. We hope to have you an your family back soon. Raymond General Manager

Kenora, Canada
Reviewed 21 August 2016

We just stayed there last week and we chose this hotel because it had a water slide. We were quite disappointed and shocked in the cleanliness of our room and the hotel in general. Our room was not cleaned very well. Along the sides of the bed we found a pair of child's dirty socks, a child's toy sword, grapes,...

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Helpful?
Thank familytravellers113
OntarioRay74, General Manager at Victoria Inn Hotel & Convention Centre, responded to this review

Hello familytravellers113, Please reach out to me directly at rayn@vicinn.com. Thank you, Raymond General Manager.

Winnipeg, Canada
Reviewed 19 August 2016

We were staying here for a wedding in town. 1rst there was a serious mix up with the bride and bridesmaids room. The bride ended up sharing a room with 3 of her bridesmaids, with ONE bed. The hotel was booked solid and they had no other place to go. This is inexcusable considering how many months in advance this...

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Helpful?
Thank Christine M
OntarioRay74, General Manager at Victoria Inn Hotel & Convention Centre, responded to this review

Hello cgmac2015, Thank you for your review of the Victoria inn Thunder Bay. We have been in contact with the Bride and her family and have worked to fix this error at check in. It was a challenge and we have expressed our apologies. The concern you mention for the common areas and lighting were due to lighting upgrades taking...

London, Canada
Reviewed 18 August 2016

Easy to access, nice room, clean, good amenities (nice pool with cool water slide and hot tub). Bathroom was nice with glass doored shower. Jessica at the front desk provided great service in midst of busy shift.

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Helpful?
Thank Seeleyfamily2014
OntarioRay74, General Manager at Victoria Inn Hotel & Convention Centre, responded to this review

Hello Seeleyfamily2014 Thank you for your kind review. your kind comment has been shared with Jessica and she was pleased she was able to provide great customer service. We hope you stay with us again soon in Thunder Bay. Raymond General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Victoria Inn Hotel & Convention Centre

Address: 555 Arthur Street West, Thunder Bay, Ontario P7E 5R5, Canada (Formerly Victoria Inn)
Region: Canada > Ontario > Thunder Bay
Price Range: ₹ 5,716 - ₹ 7,061 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Victoria Inn Hotel & Convention Centre 3*
Number of rooms: 161
Reservation Options:
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Also Known As:
Victoria Hotel Thunder Bay
Victoria Inn Thunder Bay
Victoria Inn Hotel & Convention Centre Thunder Bay, Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Victoria Inn Hotel & Convention Centre staff and other travellers.
2 questions
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Questions? Get answers from Victoria Inn Hotel & Convention Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is a 24 hour grocery store, Metro, next door which is handy. There are also some fast food restaurants within walking distance.”
maitken1, 5 Sep 2016 | Read review
“If they clean up the hot tub and keep it clean, it will be a great hotel.”
aaronm566, 29 Aug 2016 | Read review
“Away from the pool”
628joyc, 23 Aug 2016 | Read review
“If you want to fall asleep before the pool closes, avoid a poolside or pool view room.”
heajayjr, 7 Aug 2016 | Read review
“Great indoor water slide for the kids”
adellaf2016, 27 Jul 2016 | Read review
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