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Comfort Inn

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170 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn
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Showing 166: English reviews
Dryden, Canada
Reviewed 29 January 2016 via mobile

We booked to stay here because we had a family member in hospital and had already spent 3 nights at a hotel right by the hospital which was more money. Initially the room appeared to be cheaper but by the time we ended up paying the extra money for a third person the room was no deal. Besides the sofa...

Thank C H
cn307, General Manager at Comfort Inn, responded to this review

Thank you for your comments following your recent visit with us. It is disappointing to know that we failed to provide our usual high standard of guest services to any of our guests, and I do apologize for any inconvenience you experienced as a result. I have shared your comments with our team here at the Comfort Inn to ensure...

Ottawa, Canada
Reviewed 11 January 2016

Our room was very clean. You can tell they have done renovations recently. The breakfast was included and very good. This is the second time I go to this Hotel. I would go again. Stores and restaurants were close.

Thank Sylvie C
cn307, Manager at Comfort Inn, responded to this review

Thank you for your comments regarding your stay at the Thunder Bay Comfort Inn. We are happy you enjoyed your stay and look forward to seeing you again soon. Sherry Smith AGM

Reviewed 4 December 2015 via mobile

The staff here is warm and welcoming, makes you feel right at home. My company has been staying here for years through work. The hotel under went major renovations not too long ago. The breakfast is good. My favorite feature is the Barbeque. I use it every time I'm there.

Thank Peter H
cn307, General Manager at Comfort Inn, responded to this review

Thank you for your kind comments Peter! The team here at the Comfort Inn work very hard to ensure the satisfaction of our guests, and I'm pleased to know that you have enjoyed your many visits with us! We look forward to welcoming you again soon! Sherri Locke, GM

Reviewed 2 December 2015

I was driving across Canada with a group for work, all of our stays were at Comfort Inns, from BC to ON. This Thunder Bay location was by far the best. The room was clean and well appointed for the brand, hot breakfast, etc . But the service here REALLY deserves special mention: - I had a bowl of soup...

Thank Greg M
cn307, General Manager at Comfort Inn, responded to this review

Greg - thank you for the kind words following your recent stay with us! We work very hard to ensure our guests' satisfaction and it is always a pleasure to know that we have succeeded in doing so. I am sharing your comments with all of our team, here at the Comfort Inn, Thunder Bay. I am so pleased that...

Stayner, Canada
Reviewed 15 November 2015 via mobile

Just had a quick stop there while crossing Canada . The rooms were clean and service was good but you see that this place is popular with workers and is more of a motel. Still not bad for Thunder Bay! But if you are looking for a fancier place this is not it.

Thank kinkajouzaboo
Reviewed 26 October 2015 via mobile

Amanda and all staff were very accommodating.stayed over a week on business.fell ill while there.they assisted with clinics and made my stay pleasant.im very tall so they humored my silly request to not tuck in the sheets at the end of the bed.great value for the price.very professional yet friendly enough to feel like home away from home! Close to...

Thank Ron L
cn307, General Manager at Comfort Inn, responded to this review

Thank you for sharing your comments with the TripAdvisor community. It is always a pleasure to share this with everyone here at the Comfort Inn, Thunder Bay. I am so pleased to know that you enjoyed your extended stay with us. I know it is difficult to be away from home and family for long periods of time and am...

Reviewed 12 October 2015

We stayed here 10/4/15, checked in at 4:08; room 102. The front lobby is new, cold and uninviting - and in my opinion cold and uninviting described ssmith who checked us in. We were originally booked for the second floor (there is no elevator) so asked to move to the first floor. It costs more to be on the 1st...

cn307, General Manager at Comfort Inn, responded to this review

I am sorry we did not have the opportunity to speak personally, prior to your departure from our Comfort Inn, Thunder Bay. I do apologize that you did not enjoy your recent visit with us. It is from the comments of our guests that we are able to identify any shortcomings and take the necessary steps to ensure our future...

Port Coquitlam, Canada
Reviewed 5 October 2015

Typical chain, mid-range-priced motel. Not fancy, not remarkable, not a must-visit-again experience. However, the room was clean, nicely appointed and the bed was comfortable - lots of pillows too. Bathroom was clean and had a bathtub. The included breakfast was just okay (bland scrambled eggs and certainly not CANADIAN bacon) but the coffee was remarkably - for a motel, tasty....

Thank Garry H
Reviewed 29 September 2015

I arrived after a flight from Kingston at 2am. I had booked in advance, requesting a ground floor room because I was using a cane. Room was good size, very comfortable, very clean. Fellow at front desk was helpful

Thank william2Canada
cn307, General Manager at Comfort Inn, responded to this review

Thank you for your kind words following your recent visit with us. We certainly do appreciate you sharing your thoughts and experience and look forward to welcoming you back again soon! Best regards, Sherri Locke, GM

Toronto, Canada
Reviewed 13 September 2015

Handy hotel to get to, off the Trans Canada. Almost not far from a number of okay restaurants. I hate their breakfast system, wherein you must go to the counter and present your "voucher" in order to get a hot breakfast. I'm too fussy to play Oliver and ask for "More eggs please". Not sure what their issue is......and I...

1Thank Steve V

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Comfort Inn Thunder Bay is a 100% Smoke-Free hotel with newly renovated front desk, lobby area with fireplace and business centre. All guestrooms feature new carpet, drapes, bedding, bathroom vanity and floor tile. Additional room features include a 32 inch flat screen tv, fridge, microwave, ergonomic chair and free Wi-Fi. Relax in our spacious new breakfast room and enjoy a free full hot breakfast featuring eggs, bacon or sausage, waffles and more. Located 5 minutes driving distance from the Thunder Bay Intl Airport (YQT) and in close proximity to Arthur Street Marketplace, Regional Health Sciences Center and Lakehead University. We are pet-friendly and offer ground floor rooms with patio. ... more   less 

Additional Information about Comfort Inn

Address: 660 W. Arthur St., Thunder Bay, Ontario P7E 5R8, Canada
Region: Canada > Ontario > Thunder Bay
Price Range: ₹ 4,901 - ₹ 8,430 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 80
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Also Known As:
Comfort Hotel Thunder Bay
Comfort Inn Thunder Bay, Ontario
Thunder Bay Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
3 questions
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Hamilton, Ontario, Canada
9 months ago

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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bottom floor if you smoke so you can go out on the balcony”
 of 5 bubbles kristinah334, 25 Jan 2017 | Read review
“rooms on first floor, allow for easy loading and unloading of the car :)”
 of 5 bubbles A9527PCpatriciae, 6 Dec 2016 | Read review
“Ground floor is good for access directly outside from your room.”
 of 5 bubbles Tedstates, 24 Nov 2016 | Read review
“stairs only to top floor, be prepared to climb with your suitcase if on second floor.”
 of 5 bubbles , 11 Nov 2016 | Read review
“Choose another hotel.”
 of 5 bubbles larryd475, 21 Sep 2016 | Read review
5 of 5