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BEST WESTERN PLUS Norwester Hotel & Conference Centre

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704 Reviews from our TripAdvisor Community

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Showing 696: English reviews
Sioux Lookout, Canada
Reviewed yesterday NEWvia mobile

The hotel has a good environment, the room was nice and the staff are very nice and caring. I stayed in room number 147 which was also labeled: Whispering Spines Suite. A wonderful room with a nice set up. I would like to thank this Hotel for the kind and caring staff. Thanks to two front desk staffs who I...

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Helpful?
Thank John H
Hermantown, Minnesota
Reviewed 3 days ago NEW

We travel to Thunder Bay about every 6 weeks and we always stay at the Norwester. Friendly,accommodating staff and food in the restaurant is always great! Rooms are tastefully decorated and the local artwork throughout the building is beautiful. Beautiful views outside of our room of the mountains ranges. Plenty of parking.

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Helpful?
Thank 208sheilad
Management response:

Good Day Sheila Thank you for your continued loyality to our hotel. I am pleased that you find our property so comfortable and friendly. We purposely chose local artist to do our artwork as to show our travelers northwestern ontario scenery and aboriginal art. I will be sure to pass your positive comments on to the culinary staff. We appreciate...

Reviewed 5 days ago NEW

I came in on business and had a quick turn around flight the next morning just days after Christmas. Justin the Front Desk Manager was very pleasant and welcoming, made me feel at home. The room was very nice and clean. It was so comfortable and quiet that I overslept! In a panic I called the front desk for a...

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Helpful?
Thank Eddie M
Management response:

Good Day I am delighted that our staff made you feel at home during the holiday season. Customer Care is paramount and to hear that our staff were so caring to you is wonderful. Travelling is hectic and its the little things make it better. LeeAnn is our executive housekeeper and I will be sure to let her know how...

Reviewed 1 week ago via mobile

Drove from Kenora to Thunder Bay through a Blizzard for my niece's hockey tournament and arrived at 4 in the morning. Tired and worn out the hotel reception was unfriendly and charged us full rate. We were tired so we took what we could get. A little compassion would have saved the day.

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Helpful?
Thank ChargingHorse
Management response:

Good Day Dudley First may I extend my sincere apologies to you that our staff let you down upon your arrival. As you can see by our many Trip Advisor reviews this was not our usual Customer Care Performance level. I have taken the time to speak with the agent that checked you in at 4:00 am as well as...

Edmonton, Canada
Reviewed 1 week ago

Thunder Bay is my home town! But flying in after a five hour delay by Air Canada, and with a sick child and sick husband we opted to stay at this hotel instead of going to my elderly parents house and get them sick. After I called the hotel, the front desk clerk informed us to take a Roaches Taxi...

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Helpful?
Thank Mommytraveller1
Management response:

Good Day Oh my traveling when you or family members are sick is the worse. I am so glad that we were able to make your travels just a little more comfortable. I am also delighted that you and your family enjoyed our complimentary hot breakfast after a long night and morning. I will be sure to let the restaurant...

Reviewed 2 weeks ago via mobile

Check in was quick and easy. Our room was clean . Bathroom was nicely tiled and clean . Beds were comfortable and the hotel was quiet and we got a good sleep. Although we didn't partake in the pool area it looked very inviting. The restaurant served a lovely supper and our breakfast that was included was actually from the...

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Helpful?
Thank deemouse3
Management response:

Happy New Year Thank you for your great Trip Advisor review of our hotel. We know that you have many choices and I am delighted that we met and exceeded your travel hotel expectations. I hope we will be able to serve you for future visits. Your business is important to us so thank you again for staying with us....

Nipigon
Reviewed 3 weeks ago

Good,clean,warm room when I got there after Working in the Cold all day! Received a Complimentary Full Breakfast and had a really good sleep. I had the Staff from the Sioux Lookout Best Western arrange this Stay and everything was ready when I arrived.

Review collected in partnership with this hotel
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Helpful?
Thank P3308EOjohnw
Management response:

Good Morning John Thank you for being a loyal Best Western customer. Working outside in the cold is not so nice this time of year but I am delighted that you found our property so relaxing for yourself. Glad you enjoyed the hot complimentary breakfast. I hope that we can serve you in the future. Happy New Year to you....

Kitchener, Canada
Reviewed 3 weeks ago via mobile

We had a lovely stay here, wish it was longer. We stopped for the night, the check in went smooth and we were able to head to our room to relax. The room was big and had more than enough room for a family of 3. There is a restaurant in the hotel but we went across the road to...

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Helpful?
Thank Rebeche
Management response:

Merry Christmas Rebeche It was our pleasure to serve you for your stay in Thunder Bay. I am pleased that you found our hotel nestled in the mountains so comfortable and relaxing. Our hot tub is drained every thursday for deep cleaning and safety of our guests. I apologize that itcwasnt available to you. I will be sure to pass...

Friedrichshafen, Germany
Reviewed 3 weeks ago

I could not have picked a better Hotel for my short stay in Thunder Bay. The Hotel has everything you Need and much more. A nice pool and I enjoyed the Restaurant and the fiendly People the most. I travel a lot and I find it very important that the hygiéne is at a high Level. Together with the very...

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Thank 815michel
Management response:

Good Morning Michael I am delighted that we met and exceeded your travel expectations. Thank you for choosing our award winning Best Western property. We hope we have the opportunity to serve you for future visits to Thunder Bay. Happy Holiday to you and your friends and family. All the best in 2017 Roberta Sawchyn, CHA General Manager

Thunder Bay, Canada
Reviewed 4 weeks ago

12 of us went for dinner. The food was excellent, the service superb, and the portion size was very good, and the price was very fair. I can highly recommend the restaurant for a business dinner or a family supper. They even suggested we could order from the luncheon menu at 6 pm!

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Helpful?
Thank Randy C
Management response:

Good Day Randy Thank you for choosing to have your dinner party with us at the Cliffhanger. I will be sure to let the chef and Restaurant Staff know how delighted your group was with the quality of food and service. We know that there are many choices of Restaurants and we appreciate you choosing us. We look forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Discover this newly renovated Thunder Bay, Ontario hotel offering full-service accommodations near Fort William Historical Park, Loch Lommond ski resort, Thunder Bay Tournament Centre, and Kamview Nordic Ski Centre. Whether traveling for business or for pleasure, the BEST WESTERN PLUS Nor'Wester Hotel & Conference Centre has it all! Featuring an indoor swimming pool, hot tub, private steam and sauna rooms, and a full scale fitness centre. Situated in beautiful Thunder Bay, Ontario, this hotel provides guests with exceptional customer service, superb full-service amenities and an unbeatable Nor'Wester Mountain location, only 7 minutes from downtown. Guests will be treated to spacious guest rooms featuring cable television, Flat Screen TV's, Fridges, and free high-speed wireless Internet access. Suites are also available to accommodate the entire family. For a more comfortable stay on the road, our well appointed standard rooms or our luxurious suites will meet or exceed your expectations. We look forward to your next stay! ... more   less 

Additional Information about BEST WESTERN PLUS Norwester Hotel & Conference Centre

Address: 2080 Highway 61, Thunder Bay, Ontario P7J 1B8, Canada
Region: Canada > Ontario > Thunder Bay
Price Range: ₹ 6,276 - ₹ 8,732 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Norwester Hotel & Conference Centre 3*
Number of rooms: 89
Reservation Options:
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Also Known As:
Best Western Plus Nor`Wester Hotel And Conference Centre
Best Western Thunder Bay
Thunder Bay Best Western
BEST WESTERN PLUS Norwester Hotel & Conference Centre Thunder Bay, Ontario
Hotel Style:
#1 Green Hotel in Thunder Bay
#2 Business Hotel in Thunder Bay
#2 Family Hotel in Thunder Bay
#4 Romantic Hotel in Thunder Bay
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Norwester Hotel & Conference Centre staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Norwester Hotel & Conference Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get a room near the back of the hotel to see the mountain views...beautfiul!”
 of 5 bubbles 208sheilad, 15 Jan 2017 | Read review
“no elevators but great views”
 of 5 bubbles eddiem196, 13 Jan 2017 | Read review
“Close to an excellent ski hill, so the rooms on the north side have a nice view of it.”
 of 5 bubbles 307randyc, 19 Dec 2016 | Read review
“Ask for a view of the mountain ”
 of 5 bubbles Nelly845, 15 Dec 2016 | Read review
“Parking lot rooms have both a sliding door to your parking spot and an internal hallway to get to the lobby, pool, etc”
 of 5 bubbles 230nancyr, 28 Nov 2016 | Read review
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