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BEST WESTERN St Catharines Hotel & Conference Centre

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423 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN St Catharines Hotel & Conference Centre
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Showing 409: English reviews
Jarvis, Canada
Reviewed 11 July 2016

Very nice hotel. Conveniently located by major shopping district. Costco and Kia are right beside you! Amazing front desk staff during all shifts. Beautiful Lobby, clean rooms. Restaurant was very good as well! Continental Breakfast had many items to choose from. I would recommend this hotel if you need to stay in the area

Review collected in partnership with Best Western
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Helpful?
Thank Tiffany V
Adrian N, General Manager at BEST WESTERN St Catharines Hotel & Conference Centre, responded to this review

Thank you for your kind comments on Trip Advisor. We appreciate you staying with us and will be sure to share your positive feedback with our team. Hope to see you soon again.

Roslindale, Massachusetts, United States
Reviewed 10 July 2016

We all had a great time our cat was safe. The pools (CLEAN) are very good the staff was very friendly and helpful. The room was clean ,beds are GREAT. WI-FI was great we had 1 computer ,2 Surfaces and 2 iPODs and no problem . Bathroom was clean. Water was nice and HOT for showers. Breakfast was good staff...

Review collected in partnership with Best Western
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Thank Barbara B
Adrian N, General Manager at BEST WESTERN St Catharines Hotel & Conference Centre, responded to this review

Thank you for sharing your stay with us. Families love our amenities as you mentioned and our central location to all Niagara has to offer is a great perk for our guests. Hope you'll visit us again soon.

Swartz Creek, Michigan, United States
Reviewed 6 July 2016

Staff is very friendly and accommodating. We needed a couple of extra towels and more coffee and had both very promptly. Wi-fi worked great. Room was very clean and nice looking. The continental breakfast was amazing. Many choices and a nice big room to sit and enjoy your breakfast with family. Has an indoor pool and hot tub and an...

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Helpful?
Thank Teri M
histcath, General Manager at BEST WESTERN St Catharines Hotel & Conference Centre, responded to this review

Thank you Teri for sharing your stay with us. Hope you'll visit us soon.

Reviewed 6 July 2016 via mobile

An inexpensive stay at a convenient location. Staff were tremendously friendly, both at reception and In the restaurant. The outer facing balconies leave a bit to be desired in terms of view but if you are there for business or a quick trip, it really doesn't matter. The pool area is surprisingly beautiful. The breakfast was of good quality, and...

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Helpful?
Thank Taylor G
histcath, General Manager at BEST WESTERN St Catharines Hotel & Conference Centre, responded to this review

Thank you for your feedback. Guests love our convenient central location to all attractions within Niagara region. We will be sure to share your kind comments with the entire team!

Reviewed 29 June 2016

Great hotel especially that the owner himself took time to assist in cleaning tables removing cutlery and crockery from the tables. He also found time to chat with us, that is an excellent Manager. Wait staff were excellent, and the cleaning crew were very pleasant and polite.

Review collected in partnership with Best Western
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1Thank megansI2265LC
histcath, General Manager at BEST WESTERN St Catharines Hotel & Conference Centre, responded to this review

Thank you for staying with us. Our entire team including owners take pride in our facilities to ensure our guests enjoy every minute of their stay with us. We will be sure to share your kind comments with our entire team! Thank you!

Regina, Canada
Reviewed 28 June 2016 via mobile

We were there for 5 days from the 21st of June to the 25th of June.can't say a bad thing about this hotel. It's very clean and friendly for the whole family. They the staff were always friendly and there to help you out with all your needs. You really could not ask for any more. We will be staying...

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1Thank riderblood
Adrian N, General Manager at BEST WESTERN St Catharines Hotel & Conference Centre, responded to this review

Thank you for your kind comments on Trip Advisor. We appreciate you staying with us and hope to see the whole family again soon.

Des Moines, United States
Reviewed 26 June 2016

We were on a tour to see Niagara Falls and stayed here for four nights. The staff was pleasant, friendly and helpful, especially in Wrigley's, where we had breakfast. The room was comfortable, even though our patio door faced the highway, we could not hear the traffic noise. The breakfast was the standard egg beaters, sausage, potatoes, pancakes, rolls, fruit...

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Helpful?
Thank Carole M
Adrian N, General Manager at BEST WESTERN St Catharines Hotel & Conference Centre, responded to this review

Thank you Carole for your comments on Trip Advisor. We appreciate you staying with us and please visit us again soon.

Blairsville, Georgia
Reviewed 24 June 2016 via mobile

Accommodations were comfortable and very clean. While the facility is only 2 floors, it does have an elevator. In the evening - the hotel restaurant is a pub and served finger foods - mostly fried (fish & chips). Food was was fair, few choices and, in our opinion too pricey. Breakfast was a buffet that was provided with the room....

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Thank elceecarr
Adrian N, General Manager at BEST WESTERN St Catharines Hotel & Conference Centre, responded to this review

Thank you for staying with us. We appreciate your kind comments. Please visit us again soon!

USA
Reviewed 21 June 2016

Stayed 3 nights in June, 2016. Perfect location for me to visit a relative in Buffalo, NY and friends in Ontario as well as being a short drive to Niagara Falls. The hotel has an indoor and outdoor pool as well as a hot tub. A full breakfast (hot buffet) is included in the rate. Our room had a king...

Review collected in partnership with Best Western
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1Thank Jim2410
Adrian N, General Manager at BEST WESTERN St Catharines Hotel & Conference Centre, responded to this review

Thank you Jim for sharing your stay with us. We appreciate your feedback and will be sure to share with our entire team. See you again soon.

Akron, Ohio
Reviewed 20 June 2016

Came to St Catherine's for the Niagara Wine festival. Location was good (not aware it was a commercial area). Normally I stay in Niagara On The Lake, but chose this location for a change - closer to 20 Valley winereries. Bed was good, shower, very good, internet worked well. Free breakfast was good. Hotel is in need of updating, grounds...

Review collected in partnership with Best Western
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1Thank Obrian4
Adrian N, General Manager at BEST WESTERN St Catharines Hotel & Conference Centre, responded to this review

Thank you for choosing the Best Western St Catharines for your accommodation needs during the New Vintage Wine Festival. Guests love our central location to wineries from Niagara-on-the-lake to the Beamsville Bench and 20 Valley wineries. We are currently in the midst of completing replacement of all guestroom carpets to provide our guests with a fresh new look. We will...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
On your St. Catharines-Niagara Falls vacation getaway, visit the Best Western St Catharines hotel for your Niagara Falls vacation or business trip. Centrally located only ten minutes from the Niagara Falls as well as close to area businesses and Niagara-area attractions and wineries. Corporate guests can easily get to area meetings in St. Catharines, Ontario thanks to our hotel's location near General Motors, Welland Canal, Niagara College and Brock University. We make it easy to do business by providing free Wi-Fi Internet access, rooms designed for business guests and meeting rooms with over 4,000 sq. ft. of flexible space and full catering services. Few hotels offer the friendly service our staff provides to every guest and your pets. Families love us because our hotel's location is near Niagara Falls and area attractions, including Old Port Dalhousie, the Shaw Festival, Skylon Tower and Niagara wineries. Our hotel's guests can easily enjoy local tours, golf courses, shopping and museums in St. Catharines, Niagara-on-the-lake and Niagara Falls, Ontario. The BEST WESTERN St. Catharines Hotel and Conference Centre's amenities are the region's best. You can enjoy both an indoor and a seasonal, outdoor pool. Reflexions fitness centre is available on site, and includes daily water aerobics for adults, as well as steam rooms. Enjoy the private courtyard area which is great for kids as they love our mini-golf course. Relax after a long work day at Wrigley's Sports Bar for bite to eat or catch a game on anyone of over 20 flat screen TVs that surround the restaurant. We look forward to your visit! ... more   less 

Additional Information about BEST WESTERN St Catharines Hotel & Conference Centre

Address: 2 North Service Rd, St. Catharines, Ontario L2N 4G9, Canada (Formerly BEST WESTERN St. Catharines Hotel & Conference Centre)
Region: Canada > Ontario > St. Catharines
Price Range: ₹ 5,559 - ₹ 10,860 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN St Catharines Hotel & Conference Centre 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Best Western St. Catharines Hotel St. Catharines
Holiday Inn St Catharines
St. Catharines Holiday Inn
BEST WESTERN St Catharines Hotel & Conference Centre St. Catharines, Ontario, Canada
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN St Catharines Hotel & Conference Centre staff and other travellers.
5 questions
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Brocton, New York
4 months ago
york, pa

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Questions? Get answers from BEST WESTERN St Catharines Hotel & Conference Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to the Highway”
Sadie280, 19 Mar 2017 | Read review
“They have second floor executive suits that are supposed to be nicer than their basic rooms”
lac32342, 24 Jan 2017 | Read review
“Avoid pool side rooms as the chlorine smell is over powering”
BrianSheen, 31 Dec 2016 | Read review
“Ask for a room with a NEW bed”
LUGA27, 10 Dec 2016 | Read review
“You can try it , I had a bad stay not saying you will.”
derekg946, 14 Nov 2016 | Read review
5 of 5