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Best Western St. Catharines Hotel & Conference Centre

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Traveller (90)
Room & Suite (47)
Dining (12)
Overview
  • Excellent35%
  • Very good32%
  • Average20%
  • Poor7%
  • Terrible6%
Travellers talk about
“outdoor pool”(43 reviews)
“mini golf”(17 reviews)
“niagara falls”(48 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
Additional information
Offers from Best Western St. Catharines Hotel & Conference Centre
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western St. Catharines Hotel & Conference Centre
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (554)
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537 results
Traveller rating
180
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109
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33
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LanguageEnglish
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180
175
109
40
33
Show reviews that mention
All reviewsoutdoor poolmini golfniagara fallshot tubfairview mallwingssports barearly checkrooms are cleanfridge and microwaveyogurtfamily weddingconvenient locationeasy accessqew highwaychecking outminute drive
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1 - 5 of 537 reviews
Reviewed 4 days ago via mobile

We stayed here recently. The staff was extremely friendly and kind. The hotel was clean and up to date. The hot tub was wonderful after a day of walking and seeing the sights of Niagara Falls and the African Lion Safari. We had a pool...More

Thank Kelly B
Response from stelly N, General Manager at Best Western St. Catharines Hotel & Conference CentreResponded yesterday

Thank you very much for sharing, we appreciate all your feedback. We will pass this on to our restaurant staff and get this sorted right away. We hope to see you again in the near future.

Hotel's Favourite
Reviewed 3 weeks ago

I stayed here for just one night but I was impressed by the attention to detail in the room, like a sanitized remote control for the TV. The bed was very comfortable, the bath clean and modern, and there was a restaurant on premises that...More

Thank Paula K
Response from stelly N, General Manager at Best Western St. Catharines Hotel & Conference CentreResponded 2 weeks ago

Thank you for visiting us. We hope to see you again!

Reviewed 1 week ago

The hotel was great. The beds were very comfortable and the television had a lot channels. The bathroom was a little small but still suitable. The indoor and outdoor pool were great. The outdoor pool was colder than the indoor pool. The customer service was...More

Thank karaoulismichael
Response from stelly N, General Manager at Best Western St. Catharines Hotel & Conference CentreResponded 1 week ago

Thank you for all your kind words! We are happy to hear to hear that you enjoyed all our ammenties.

Reviewed 1 week ago

We didn't expect much from the room (especially after coming from a Homewood Suites the night before) and not having the square footage listed anywhere, but it was a little longer than the average hotel room. There was actually room between the bed and the...More

Thank occams-razor
Response from stelly N, General Manager at Best Western St. Catharines Hotel & Conference CentreResponded 1 week ago

Thank you for sharing your experience with us. We really appreciate all the feedback you gave, we hope if your are in the area you will come back.

Reviewed 2 weeks ago

Breakfast was the best part of the hotel but even then some of the food was cold and not very good tasting when it's cold. The hotel was clean and the front desk person did do her best to help us get a room as...More

Review collected in partnership with Best Western
Thank sarahbeach93
Response from stelly N, General Manager at Best Western St. Catharines Hotel & Conference CentreResponded 2 weeks ago

We are sorry we did not meet your expectations. We hope you will visit us agin to see the changes we have made.

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Room Service
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room Service
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 103 - US$ 249 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 103 - US$ 249 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (90)
Room & Suite (47)
Dining (12)
Pool & Beach (8)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
Questions & Answers
Ask a question
KandlesMatt
7 November 2017|
AnswerShow all 9 answers
Response from James K | Reviewed this property |
large centre w indoor pool never used it ..Too busy.
0
Votes
Terrance K
24 December 2016|
AnswerShow all 4 answers
Response from Marcel P | Reviewed this property |
they have both an indoor and outdoor pool as well as a sauna
1
Vote
Ren026
28 July 2016|
AnswerShow all 2 answers
Response from LondonRN | Reviewed this property |
Note from the hotel !!!
0
Votes
Room Tips
"Easy travel access and excellent attention to detail."
Read review
"main floor is great with sliding doors to a patio area."
Read review
"first floor was fine"
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"Ask for an interior room, should be quieter."
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