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Best Western St. Catharines Hotel & Conference Centre

Traveller (97)
Room & Suite (42)
Dining (12)

About

Location
Cleanliness
Service
Value
GreenLeaders Silver level
On your St. Catharines-Niagara Falls vacation getaway, visit the Best Western St Catharines hotel for your Niagara Falls vacation or business trip. Centrally located only ten minutes from the Niagara Falls as well as close to area businesses and Niagara-area attractions and wineries. Corporate guests can easily get to area meetings in St. Catharines, Ontario thanks to our hotel's location near General Motors, Welland Canal, Niagara College and Brock University. We make it easy to do business by providing free Wi-Fi Internet access, rooms designed for business guests and meeting rooms with over 4,000 sq. ft. of flexible space and full catering services. Few hotels offer the friendly service our staff provides to every guest and your pets. Families love us because our hotel's location is near Niagara Falls and area attractions, including Old Port Dalhousie, the Shaw Festival, Skylon Tower and Niagara wineries. Our hotel's guests can easily enjoy local tours, golf courses, shopping and museums in St. Catharines, Niagara-on-the-lake and Niagara Falls, Ontario. The BEST WESTERN St. Catharines Hotel and Conference Centre's amenities are the region's best. You can enjoy both an indoor and a seasonal, outdoor pool. Reflexions fitness centre is available on site, and includes daily water aerobics for adults, as well as steam rooms. Enjoy the private courtyard area which is great for kids as they love our mini-golf course. Relax after a long work day at Wrigley's Sports Bar for bite to eat or catch a game on anyone of over 20 flat screen TVs that surround the restaurant. We look forward to your visit!
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Property amenities
Pool
Free parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Room service
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Microwave
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Business
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel deals
597Reviews
158Photos
6Q+A
90Room tips
Traveller rating
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Popular mentions
I and son had good time in this hotel stayed weekend basketball games with his team. Easy check in/out(express c/o was not available). Hotel staff were friendly and helpful :-) There is Costco in walking distance and 5 min drive to the Mall(Fairview mall/not fancy one). Kelsey
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Response from stelly N, General Manager at Best Western St. Catharines Hotel & Conference Centre
Responded today
Thank you for all your feedback, we appreciate the time you took to fill our this review. We will pass on this information to our proper departments and get these issues addressed. We hope you and your son return again in the near future.
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Hotel's Favourite
This hotel felt like we staying in a 4/5 star hotel,the room was super clean and kept that way everyday and room size was good and bathroom big and plenty of amenities topped up everyday if only all where like here Thanks everyone
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Response from stelly N, Front Office Manager at Best Western St. Catharines Hotel & Conference Centre
Responded 6 days ago
Thank you for all your kind words. We are happy to hear you enjoyed your stay with us!
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We stayed as a team for a tournament in the area and when we first pulled up I was a little nervous because it looked dated but the rooms were clean, the pool area was fun for the kids, the buffet in the morning was great and all of the staff was friendly.
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Response from stelly N, General Manager at Best Western St. Catharines Hotel & Conference Centre
Responded today
Thank you for staying with us! We are happy to hear that you enjoyed your stay.
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My daughter and I stayed over rather than drive home in a snowstorm. The staff was nice, the room was nice... The hotel was overrun by hockey families... Literally running up and down the halls. The pool was jam packed with screaming kids. The adults partied loudly in the room
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Response from stelly N, General Manager at Best Western St. Catharines Hotel & Conference Centre
Responded 6 days ago
Thank you for all your feedback, we appreciate the time you took to fill a survey out. We will pass this on to the proper departments and see what changes we can make. We hope you will return to see the changes we have made.
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Good breakfast, great service. average accommodations but nice pillows were a bit stiff and big no shelf in the shower for shampoo and soap good location and quiet area staff very friendly and helpful
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Review collected in partnership with Best Western
Response from stelly N, General Manager at Best Western St. Catharines Hotel & Conference Centre
Responded 2 weeks ago
Thank you for all your feedback, we appreciate that you took the time to fill a review out. We hope you will return to see the changes we have made.
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Ants in the bed
king sized bed room
You're not a bed and breakfast...NO ONE should have these in chain hotels, it's nasty!!
peeling paint and seems to be mould
yay more hair that's not ours
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1234569
large centre w indoor pool never used it ..Too busy.
0 votes
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Is the pool indoors?
they have both an indoor and outdoor pool as well as a sauna
1 vote
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Is there any transportation available to Niagara falls from this hotel? (bus/shuttles)
Note from the hotel !!!
0 votes
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Not very much really! Maybe the walls between the rooms are better or no families allow. One time we used a regular room with all the other kids hockey players there and was noisy. Maybe they do not allow that in executive. Yes the rooms are the same size. When booking, ask what is the difference. Also we had an extra key for security in the halls, if I recall correct. So no can just walk down the halls. Hope this helps R
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How close is this hotel to the Welland Canal Trail? And is there free parking?
Close to the welland canel and free parking is available
1 vote
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12
"Be aware that there is an outdoor pool which might be noisy during the summer."
"Stayed in the Executive Wing, no children, no randoms walking through."
"Easy travel access and excellent attention to detail."
"main floor is great with sliding doors to a patio area."
"first floor was fine"
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PRICE RANGE
US$ 86 - US$ 193 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western st. catharines hotel st. catharinesholiday inn st catharinesst. catharines holiday inn
FORMERLY KNOWN AS
BEST WESTERN St Catharines Hotel & Conference Centre
LOCATION
CanadaOntarioSt. Catharines
NUMBER OF ROOMS
142
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