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Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member

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492 Reviews from our TripAdvisor Community

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There are newer reviews for Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member
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Showing 485: English reviews
Toronto
Reviewed 20 April 2016

We visited last year and again this year. We had a two room suite with a King bed. Great for having people over for a drink. Ask the staff for extra chairs and they brought them asap. Good customer service. Breakfast is good too.

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Helpful?
Thank newtravellerToronto
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

We know we have done our job when you return on your next visit. The suite you are referring to is our Executive King Suite and it does indeed leave plenty of space for visitors, relaxing or any other activity where extra space is required. Thank you for commenting on our customer service and breakfast and for taking the time...

Toronto, Canada
Reviewed 19 April 2016

I attended a conference at the Quattro in the Sault and I was thrilled by the service and accommodations. Staff with your needs in mind, excellent modern room, fast reliable WiFi at no extra charge. Breakfast is included and the restaurant was way more than I could have expected. In the Sault I will always choose the Quattro.

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Helpful?
1Thank McSmith978
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

We are thrilled that you will always choose the Quattro for all the reasons you mentioned in your review and more. To be referred to as a 'gem' makes us smile proudly. We thank you for taking the time to provide your feedback and for your kind words. See you again on your next trip!

Reviewed 5 April 2016 via mobile

Nice rooms excellent breakfast. Pool and hot tub were outdated in comparison to the rest of the hotel. Staff was rude and housekeeping were complaining in hall ways. I'd give it an 8 of 10 because the rooms were clean and beds were comfortable

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Helpful?
2Thank Jamie F
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

Thank you for providing feedback on your stay and your compliments on our rooms and breakfast. We do apologize for lack of professionalism with our staff. You didn't specify which staff members so we have discussed this review with each of the departments and the importance of being professional and service oriented at all times. Thank you for bringing it...

Sault Ste. Marie, Canada
Reviewed 5 April 2016

I am very disappointed that the gift certificate that I purchased through the Sautl Ste. Marie humane society auction for almost $150 will not be honoured. Considering the fact that I called the hotel when Quattro took over for Comfort Suites and inquired to insure we would still be allowed to use it (and was told yes that they will...

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Helpful?
5Thank Melpc12
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

We contribute to numerous charitable donations at various times throughout the year. The humane society being one of those causes. Comfort Suites was upgraded to Quattro Hotel in July of 2015. Any donations for a one night stay were given a deadline of December 2015 whether those certificates noted Comfort Suites or Quattro Hotel. When a gift certificate is purchased,...

London, Canada
Reviewed 21 March 2016

We recently had to make a last minute trip to Sault Ste. Marie for a funeral. We had stayed at Quattro on a previous trip to the Sault and chose to book there again.The room was great and suited our foursome just perfectly. It was a king bed with sofa pullout....the food was delicious in regard to the breakfast included...

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Helpful?
2Thank Angela S
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

What a beautiful review and we are so thankful. Travel can sometimes be challenging during difficult times. We are so pleased that you enjoyed your entire experience. It is nice to have hot breakfast items when you are traveling with kids and of course, the pool offers a great distraction and a lot of fun. Thank you for your kind...

Western Australia
Reviewed 18 March 2016 via mobile

Great place to stay, king bed was extremely comfortable. Room was large with an abundance of power & USB outlets. Breakfast was plentiful. Bacon, sausages, eggs, pastries, cereal and good coffee. Staff were very pleasant and helpful. Good location.

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Helpful?
1Thank Wendybel
Tricia L, Manager of Marketing & Communications at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

Good coffee. Is there anything more important than good coffee? Well, we suppose the other breakfast items help. Thank you for taking the time to provide us with your online review. We are so glad you enjoyed your Quattro experience and had a comfortable and great stay. See you again soon.

Inverness, Florida
Reviewed 17 March 2016

We have been to this Quattro Hotel and Suites probably six times in the last year... and each time we were very happy with our stay.... great rates, clean and recently redecorated rooms, hot breakfast served on china plates and real cutlery!! (I get so tired of the cardboard plates and plastic cutlery from other hotels who offer breakfasts included)....

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Helpful?
Thank J L
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

Well we certainly couldn't have said it any better ourselves! Thank you for the great review. And defintely thank you for being a repeat guest. The real plates and the real cutlery - we know, right! So important to start the day this way. The tower suites indeed have some of our nicest views and many different room types. We...

Northern Ontario
Reviewed 16 March 2016 via mobile

This was my second stay and my room was fantastic. I received a king suite that was excellent. The room was very quiet and conducive to great sleep. The room had all the required amenities ( fridge, microwave, coffee machine, etc.). The room was clean and kept clean throughout my stay. The Internet was fast and free and the tv...

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Helpful?
Thank jendaniels
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

When you come back for seconds, we know we've done our jobs! We are so happy you enjoyed your king suite as well as your visit to Quattro Vinotecca. The food is indeed delicious and happy you were able to enjoy your experience with local Sooites. We take great pride in our clealiness and certainly conveniences such as free wifi...

Sudbury, Canada
Reviewed 29 February 2016 via mobile

Stayed here with my wife and kids again to visit family in the Sault. Booked the same family room suite but I liked this room better than the first because it had a full wall with a door separating the bedroom. Again we spent the evening enjoying the hot tub and salt water pool, buffet breakfast was excellent. Pretty much...

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Helpful?
2Thank Dave56395
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

We love being your one and only. The family suites are definitely convenient when traveling with children. (sometimes the full wall and door helps out too). We are so glad you and your family enjoyed the hot tub and pool area as well as our complimentary breakfast. We hope to see you all again real soon.

Marathon, Canada
Reviewed 28 February 2016

We had a 2 room suite on the ground floor. Great rooms, the pool is neat too its salt water. The food was good too, the waitress and bartender where great seeing it was a Sunday night they were able to direct me to other place to go. I did get lost for a bit the ground floor is quite...

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Helpful?
2Thank spookiey
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this review

Thank you for taking the time to provide us with your feedback. We are so pleased you enjoyed your two room suite as well as our amenities such as the pool and onsite restaurant. We look forward to seeing you on your next trip.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Locally owned and operated by Quattro Hospitality Inc., the hotel features 157 suites and the Largest Convention space in Northern Ontario. Total capacity for the conference centre is 1,500 people due to 13,728 square feet of floor space. Full catering service for events is available. The hotel offers free high-speed Internet access, an indoor pool, whirlpool and sauna, fitness centre, business center, onsite restaurant and an onsite spa. Limousine service and Personal Trainer facilities. Air-conditioned guestrooms feature a refrigerator, microwave, full-size sofa bed, flat panel televisions, ipod docking stations and room service is available. The Comfort Suites hotel also provides easy access to local points of interest like the OLG Casino Sault Ste. Marie, Agawa Canyon Tour Train, Searchmount Ski Hill, Cambrian Mall, Bellevue Park and Crimson Ridge Golf Course. The hotel also participates in Choice Privileges, the Choice Hotels rewards program where guests can earn points toward free nights, Airline Rewards, gift certificates and more while staying at any Comfort, Comfort Suites, Quality, Sleep Inn, Clarion, Econo Lodge and Rodeway Inn hotel in Canada. ... more   less 

Additional Information about Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member

Address: 229 Great Northern Rd, Sault Ste. Marie, Ontario P6B 4Z2, Canada (Formerly Comfort Suites & Conference Centre Sault Ste. Marie)
Region: Canada > Ontario > Northeastern Ontario > Sault Ste. Marie
Price Range: ₹ 5,377 - ₹ 8,236 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member 3*
Number of rooms: 157
Reservation Options:
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Also Known As:
Comfort Suites & Conference Centre Sault Ste. Marie Hotel Sault Ste. Marie
Comfort Suites And Conference Centre Sault Ste. Marie
Great Northern Hotel
Quattro Hotel & Conf. Centre, An Ascend Hotel Collection Member Sault Ste. Marie, Ontario, Canada
Hotel Style:
#1 Family Hotel in Sault Ste. Marie
#1 Business Hotel in Sault Ste. Marie
#3 Romantic Hotel in Sault Ste. Marie
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Questions & Answers

Here's what travellers have asked, with answers from Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member staff and other travellers.
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Questions? Get answers from Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“highest floor for sure”
  • Modern Room
  • Suite Feel
 of 5 bubbles Chuck2010, 27 Oct 2016 | Read review
“Ask for rooms facing the front of the hotel”
 of 5 bubbles PramodL, 30 Sep 2016 | Read review
“Ask for a room at the opposite end of the hall to the elevator.”
 of 5 bubbles LeannaM429, 26 Sep 2016 | Read review
“I don't think you could go wrong in this hotel”
 of 5 bubbles goodfellow55, 22 Sep 2016 | Read review
“Get up high for a view (although there is not much to see)”
 of 5 bubbles Tommy599, 21 Sep 2016 | Read review
5 of 5
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