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Comfort Inn

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116 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Trenton, Canada
Reviewed 4 August 2016 via mobile

Stayed one night....staff was delightful...had a pet friendly room which was clean and on the first floor. Only downside was that breakfast was not all that good....small earing area and the food was too fast foodish to be good.

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Helpful?
Thank Cathy H
Marilyn R, General Manager at Comfort Inn, responded to this review

We are delighted to hear that you enjoyed your stay with us. So sorry to hear that our continental breakfast wasn't what you had expected. Being a limited service hotel without a restaurant allows for much less of an offering than that of full service with sit down restaurants. But I think our continental breakfast offering of hot and cold...

Carlisle, Ohio
Reviewed 25 July 2016

I stayed one night in a ground-floor, pet-friendly room. The staff were so friendly and talkative, it made you feel like they've known you. The room was updated very nice and the beds and pillows were wonderful to sleep on. The breakfast area is very inviting (it doesn't look like it belongs at Comfort Inn!), and the entire place was...

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Helpful?
Thank Gavin B
Marilyn R, General Manager at Comfort Inn, responded to this review

We are so excited to hear such wonderful comments regarding your stay with us. It is always a pleasure to host our guests and make them feel welcome and at home. So glad you enjoyed your stay!

Elmsdale, Canada
Reviewed 21 July 2016

This was our second time staying overnight in Sault St. Marie. I booked this hotel as it is pet friendly and we were not happy with the first hotel we stayed at in the city. Despite being pet friendly, I felt like I had to smuggle my pet in. The room was cold and abit outdated. I couldn't find the...

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Helpful?
Thank Kelly D
Marilyn R, General Manager at Comfort Inn, responded to this review

Thank you for your response regarding your stay with us. In regard to your comments about our pet friendly hotel, I'm not quite sure if you meant you were not happy with another hotel regarding your pet, or our hotel. We always welcome our furry friends! So glad you found the thermostat and warmed up on a chilly July night...

North Bend, Oregon
Reviewed 18 July 2016

very nice and helpful staff. clean and comfortable. room was small - no room for a bedside table on one side - but all the other usual amenities were there - frig, microwave, etc. usual breakfast offerings. good bed and linens

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Helpful?
Thank johnelrog
Marilyn R, General Manager at Comfort Inn, responded to this review

Thank you for responding to our survey. We are delighted that you enjoyed your stay with us. From all of our team, thank you for staying!

Vancouver
Reviewed 11 July 2016

The front desk staff were friendly & the place was clean in general. However, the carpet in my pet friendly room was stained to such an extent that I mentioned it to the front desk twice, did not put anything on the floor and did not let my dog sit on it. It was unbelievable. This room should not have...

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Helpful?
Thank rozc66
Marilyn R, General Manager at Comfort Inn, responded to this review

We are so extremely sorry and that your carpet was not cleaned in your room. We do take care and clean everything extensively after our pets' departures. I do apologize and will investigate this situation further. It is absolutely not the norm.

Reviewed 27 June 2016 via mobile

We used hotels.com to order but had to switch rooms due to our cat and had to pay more. However, the first room smelled like cat pee so they switched us to another room that also smelled like cat pee. We got a third room and I swear I could smell a hint of cat pee lol but we stayed...

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Helpful?
Thank Amayzing G
Marilyn R, General Manager at Comfort Inn, responded to this review

Thank you for your comments regarding your stay with us. I do apologize for the concerns you mentioned about the cat odour in other rooms. I would like to mention, however, that it was not our desk clerk at 5am that through your cat outside. It was the guest in another room that heard your cat outside their room door,...

Greenstone
Reviewed 25 June 2016

The minuses: Check-in person extracted Visa payment immediately, before I stepped beyond the threshold, in case I skipped out. Overcharged me - when questioned, said it was a contingency charge in case I ran up a larger bill. Failed to direct me to my room properly - had to return to ask again. Had to run to other end of...

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Helpful?
Thank Edgar L
Marilyn R, General Manager at Comfort Inn, responded to this review

Thank you for your comments regarding your stay with us. I feel that I must explain the pre-authorizing process at any hotel. Upon check in, we cannot take a confirmed payment on a credit card in the event that other charges such as phone, business services, F&B, etc are put onto the guest's invoice. A hotel will simply do what...

Thunder Bay, Canada
Reviewed 19 June 2016

I stayed here a few years ago when this property was affiliated with another chain. It was good then and it is still good now as a Choice Hotel affiliate. It is also still pet friendly. Checking in and out was seamless, fast, required little effort on my part and was handled by pleasant and efficient staff. The foyer, dinning...

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Helpful?
Thank fishingdavep
Marilyn R, General Manager at Comfort Inn, responded to this review

We are delighted that you thoroughly enjoyed your stay with us. We appreciate your wonderful comments and would love to host you again when your travels take you through our lovely city.

Mississauga, Canada
Reviewed 14 June 2016

Hi, We have stayed at this hotel many times over the years and just got home again lastnight from a 3 night stay again. Our room had 2 queen beds, a bathtub, and the usual comforts of home, (a fridge, microwave, hair dryer etc). Upon inspection, everything was spotless, clean and in good working condition. The location of our room...

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Helpful?
Thank Margaret D
Marilyn R, General Manager at Comfort Inn, responded to this review

Thank you so much for your kind review. We will be sure to share your wonderful comments with the staff and look forward to hosting you again.

Lindsay, Canada
Reviewed 31 May 2016 via mobile

We had to attend a funeral so we booked two rooms. The rooms were clean and we'll equipped for our needs. They provide breakfast with bacon and eggs, waffles, yogurt, muffins, bread, cereal etc. That was very handy and saved us a pile of cash. The hotel is pet friendly.

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Helpful?
1Thank Patsy B
Marilyn R, General Manager at Comfort Inn, responded to this review

We thank you so much for your lovely comments regarding your stay with us. We do offer our condolences and are honoured that you chose our hotel for your room requirements while in Sault Ste. Marie. Take care!

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Comfort Inn

Address: 333 Great Northern Rd, Sault Ste. Marie, Ontario P6B 4Z8, Canada
Region: Canada > Ontario > Northeastern Ontario > Sault Ste. Marie
Price Range: ₹ 4,996 - ₹ 8,565 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Comfort Hotel Sault Ste. Marie
Comfort Inn Sault Ste. Marie, Ontario, Canada
Sault Ste. Marie Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
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Questions? Get answers from Comfort Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevators, but stairs are convenient.”
 of 5 bubbles nancycS7210YG, 18 Oct 2016 | Read review
“Best tip I can offer is to stay somewhere else”
 of 5 bubbles ColindeBain241, 15 Oct 2016 | Read review
“There are none”
 of 5 bubbles Edmanvan, 12 Oct 2016 | Read review
“Back side is quieter, as it doesn't face Great Northern Rd.”
 of 5 bubbles Brad4dM, 11 Sep 2016 | Read review
“Pet friendly only on 1st floor (more expensive)”
 of 5 bubbles 970zacharyi, 4 Sep 2016 | Read review
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