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Hilton Garden Inn Ottawa Airport

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#7 of 67 Hotels in Ottawa
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Ottawa Airport
Hilton Garden Inn Ottawa Airport
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996 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Ottawa Airport
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Showing 969: English reviews
Iqaluit
Reviewed 9 September 2016 via mobile

This was my 4th stay in this hotel, I think that says it all! Clean, comfortable rooms, good restaurant, free airport shuttle and extremely close proximity to the airport make staying here when you are travelling a no-brainer! When you are in between flights it is so convenient to stay here and not have get up as early in the...

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Thank Elaine R
PORTLAND, ONTARIO, Canada
Reviewed 7 September 2016

Our stay was great. Room was big, clean with a great comfy king sized bed. Breakfast buffet was excellent, we had eggs benedict served to us and lots of selection at the buffet. The wifi was good and the quick checkout was very easy.

Review collected in partnership with Hilton Garden Inn
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Thank Marcel A
Mississauga, Canada
Reviewed 7 September 2016

I would like to start off by truly commending the entire team, (front desk, housekeeping, F&B) for making my visit to Ottawa very enjoyable. Jessica, Erryka, Tiffany, Lakesh, Donovan, Will, Emily, Arlene were especially helpful. The room was very spacious, bed was very comfortable and Quiet (The hotel quite literally faces the runway and I didn't hear a thing). The...

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Thank George C
Quebec City, Canada
Reviewed 6 September 2016

The room was very clean and very spacious. The fridge and keurig machine were appreciated. We really did not sleep well or enjoy the bathroom, however. In the bathroom, I find it really inconvenient that the fan turns on when you turn on the light. It is very noisy and annoying - we actually chose to brush our teeth without...

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Thank 33Anonymous
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you for your review. We are sorry you did not enjoy your stay. IN regards to the bathroom fans, we have had many issues in the past that required us to take this step for our guests comfort and safety. I can also assure you that our beds are definitely queen beds, we do not have any double beds...

Iqaluit
Reviewed 6 September 2016

Nice staff, clean rooms, convenient, easy check in and out. What else could you ask for. I was amazed by the size of the room. The beds were luxurious. The shuttle bus driver was so nice, he made us feel important and went out of his way to help us. I am looking forward to my next stay.

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Thank CryslynIqaluit
Baltimore, United States
Reviewed 31 August 2016 via mobile

Have stayed at this Hilton property the last several years I have visited (min 2-3 times per year) Generally an excellent value for the $$ and by far the best service of all the hotels I have stayed in over the years in Ottawa. The property always looks nice and the front desk staff consistently operates with efficiently and always...

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Thank Steven D G
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you so much for your kind words. We have shared them with the team.

North Vancouver, Canada
Reviewed 30 August 2016

Had a flight that landed at midnight and was looking for a place in Ottawa that was close to the airport & a good price and this was it. Flight was delayed by 1.5 hours, just a quick phone call & the shuttle was there to pick us up, fast easy and in bed in about 30 min of getting...

Review collected in partnership with Hilton Garden Inn
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1Thank ReviewFun
Montreal, Canada
Reviewed 26 August 2016

I stayed here during the Ottawa ComicCon, which is held in the convention centre right across the street. Due to the event, the hotel was filled with hooligans (polite, well behaved costumed hooligans) and it seemed a bit overwhelming to the relatively new staff. They did their best and the worst we encountered was a handful of delays. The rooms...

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Thank SiliRat
Victoria
Reviewed 26 August 2016

Stayed at this hotel prior to leaving on an early flight out from the airport. Hotel was clean, staff were pleasant and the food in the restaurant was good. The room we had was very large and comfortable. Shuttle service was expedient as well. I would stay at this hotel again.

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Thank WimmerVictoria
Huntsville, Canada
Reviewed 26 August 2016

I cant even tell you how happy I was to walk in the hotel and be greeted with a giant jug of lemon water. It was the best hotel greeting I have ever had. The hotel front desk was very friendly and the hotel shuttle was wonderful and fast. My only complaint is the curtain. They dont close properly in...

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Thank Dave_Grace0

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
At the Hilton Garden Inn Ottawa Airport hotel in Ottawa, Ontario, Canada, you'll find everything you want, right where you need it. The Hilton Garden Inn Ottawa Ontario hotel is located five minutes west of the Ottawa MacDonald Cartier International Airport and 15 minutes to downtown Ottawa. The hotel is completely soundproof. The Hilton Garden Inn Ottawa Ontario Airport hotel is certain to please the busy executive or leisure traveler. The Hilton Garden Inn in Ottawa is designed with you in mind, and offers the following services: Garden Grille and Bar, Evening Room Service Available, 24-hour Pavilion Pantry® convenience store, Pavilion Lounge, Complimentary shuttle service and self parking (Park and Fly rates available!), Complimentary business center, Complimentary wired and wireless Internet access throughout entire hotel, including guest rooms, Indoor heated pool and whirlpool, Complimentary Exercise Room, 7,200 sq. ft. state-of-the-art banquet facilities, Complimentary morning paper, Valet and self-laundry available. ... more   less 

Additional Information about Hilton Garden Inn Ottawa Airport

Address: 2400 Alert Rd, Ottawa, Ontario K1V 1S1, Canada
Region: Canada > Ontario > Ottawa
Price Range: ₹ 7,111 - ₹ 12,346 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Ottawa Airport 3*
Number of rooms: 167
Reservation Options:
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Also Known As:
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Ottawa Hilton
Hotel Style:
#2 Family Hotel in Ottawa
#4 Business Hotel in Ottawa
#4 Romantic Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Ottawa Airport staff and other travellers.
14 questions
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Questions? Get answers from Hilton Garden Inn Ottawa Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont stay in 815.”
poupoun, 28 Mar 2017 | Read review
“Make sure the fan in your room works or else gets stuffy.”
lizrD8048UX, 25 Mar 2017 | Read review
“If you like watching planes take off, ask for a room facing the East-West runway. Having been a pilot, I enjoy this.”
CanuckW0rldTraveller, 21 Mar 2017 | Read review
“Ask for upper floors - Airport or city view”
502kenm, 18 Mar 2017 | Read review
“Ground floor was quiet and convenient”
Redstone-MB, 6 Mar 2017 | Read review
5 of 5