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Hilton Garden Inn Ottawa Airport

1,174 reviews
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Traveller (199)
Room & Suite (323)
Storyboard
Overview
  • Excellent60%
  • Very good30%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“free shuttle”(25 reviews)
“on demand”(22 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Ottawa Airport
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,174)Write a Review
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There are newer reviews for Hilton Garden Inn Ottawa Airport
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1,140 results
Traveller rating
665
351
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665
351
84
31
9
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All reviewsan early morning flightfree shuttleon demandthe shuttle driverrestaurant staffrooms are hugegreat stayhot breakfastfridge and microwavepool and hot tubfront desk staffgreat roomking bedminute driveconvenient locationhgiey
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131 - 135 of 1,140 reviews
Reviewed 28 June 2017

Although this hotel is not walking distance from amenities the shuttle from the airport makes arrival seamless. Dinner at the restaurant was high quality supporting being able to stay on site. Highly recommend this property

Review collected in partnership with Hilton Garden Inn
Thank SSshDeb
Reviewed 28 June 2017

I have stayed at Hilton Garden for business trips. The hotel is close to the airport with shuttle service provided. The atmosphere is pleasant and ever welcoming staff. I would recommend it for anyone looking for value in the capital city.

Review collected in partnership with Hilton Garden Inn
Thank 67Taz
Reviewed 26 June 2017

This is a nice hotel. It's clean and efficient, and right up to Hilton standards The room was clean. The staff were super friendly. It was a bit unusual that they don't do room service breakfast. And, I couldn't find the remote for the TV...More

Thank 511laurala
Response from AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa AirportResponded 28 June 2017

Thank you for your review. In terms of room service breakfast, Hilton Garden Inn brand within the Hilton family are not allowed to offer this service. It is offered at our Hilton properties. Also, just of note for your next stay, the remote is attached...More

Reviewed 26 June 2017

The staff are wonderful! They're always welcoming with a beautiful smile no matter how late or early in the day it is. Always eager to help in anyway they can. Beautiful hotel, amenities, shuttle and most importantly amazing staff!

Review collected in partnership with Hilton Garden Inn
Thank saranouhaili
Response from AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa AirportResponded 28 June 2017

We pride ourselves on excellent customer service. It is always great when our guests acknowledge that. See you soon!

Reviewed 26 June 2017 via mobile

Beside the Airport, we have used this hotel previously. The rooms are very large and super-convenient for traveling families! On this stay, we had to stay 2 nights to combine family activities with business. We were given an 8th (top)-floor room with a view to...More

Thank Cycleskinuts
Response from AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa AirportResponded 28 June 2017

Thank you so much for such a comprehensive review of our hotel. We are so pleased you enjoy your stays with us and we agree, we do have the best restaurant in town :)

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 113 - US$ 193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Ottawa
#4 Business Hotel in Ottawa
#4 Romantic Hotel in Ottawa
#5 Best Value Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 113 - US$ 193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Ottawa
#4 Business Hotel in Ottawa
#4 Romantic Hotel in Ottawa
#5 Best Value Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (199)
Room & Suite (323)
Dining (30)
Pool & Beach (20)
Amenities (39)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
occams-razor
25 November 2017|
AnswerShow all 2 answers
Response from AlisonHunter | Property representative |
There are many options including bus taxi and Uber. The least expensive is bus and you can catch it right outside hotel and it takes you right to the centre of downtown
1
Vote
Matthew H
26 October 2017|
AnswerShow all 3 answers
Response from AlisonHunter | Property representative |
Yes, you can book a room, but check out would be noon. You could make the request for a late checkout, but 2pm would be the latest they could honor without a charge and only if availability allows it on the date. Feel free... More
0
Votes
Ann C
17 January 2017|
AnswerShow all 2 answers
Response from AlisonHunter | Property representative |
Good morning Ann, Unfortunately, we do not offer the service to leave your vehicle at the hotel. It is too challenging to complete snow removal and we need the parking for our registered guests and meeting attendees. We do... More
0
Votes
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123456
Room Tips
"Room 211 has no view."
Read review
"Use Hilton App to select your room in advance. App does not provide a map of the hotel, so it's a guess..."
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"We have stayed in several rooms in this hotel and have never had issues."
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"We got the king room overlooking the airport. It was a huge room and totally soundproof."
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