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The Metcalfe Hotel

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123 Metcalfe St, Ottawa, Ontario K1P 5L9 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$ 143
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Booking.comUS$ 143
HurbUS$ 145
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (426)
Room & Suite (219)
Pool & Beach (18)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
  • 24-hour minimum vacancy between guests
Updated 16/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 16/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 76 hotels in Ottawa
Location
Cleanliness
Service
Value
Travellers' Choice
The Metcalfe Hotel is a trendy boutique hotel located in downtown Ottawa and is ideal for those traveling for business or pleasure. Discover what our vibrant neighborhood has to offer! While staying at The Metcalfe enjoy our indoor pool, 24 hour fitness centre and complimentary high speed internet. Leisure travelers who are seeking a unique hotel experience can escape to our Ottawa hotel, which is conveniently located near a variety of local attractions. The Metcalfe Hotel, located in the Ottawa City Centre, places you within walking distance of Rideau Canal, the National Arts Centre and Parliament Hill. Our hotel is just minutes from many local parks, outdoor malls and shopping centres. The Metcalfe Hotel is ideal for business travelers since we're located just minutes from companies such as Shopify, Bell Canada and NAV Canada, as well as many government offices and the Shaw Centre. Our hotel in downtown Ottawa is also convenient to the British High Commission, the Ontario Court House and the World Exchange Plaza. Guests of the hotel can enjoy our onsite restaurant, The Rox, where the food is locally sourced and the service is inspiring.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Board games / puzzles
Kids stay free
Highchairs available
Car park
Wifi
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary tea
Wine / champagne
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Salon
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
City View
Languages Spoken
English, French, Spanish, Filipino and 2 more
1,268Reviews12Q+A100Room tips
Traveller rating
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  • 18
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Popular mentions
Kateryna_to wrote a review Mar 2020
Toronto, Canada300 contributions79 helpful votes
+1
Beautiful boutique hotel with great, unique decor. The high ceilings let a lot of light in and create great spacious atmosphere. The common areas are lovely, there is coffee, water, and tea in the lobby. The rooms are not very large but well decorated and very comfortable with a spacious bathroom. Would stay again in a heartbeat! The only downside is the pool which is shared with a neighbouring hotel and doesn't quite match the Metcalfe.
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Date of stay: September 2019
Rooms
Cleanliness
Service
2 Helpful votes
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joelle k wrote a review Mar 2020
2 contributions
the staff at the Metcalfe were AMAZING particularly Sherlee and Rayelle. They were very courteous and were very engaging every time we would come down to front desk. The room was very clean, comfortable and spacious! The hot tub was probably my favourite :) I would definitely recommend the hotel and would come back for multiple stays!
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Date of stay: March 2020
Value
Location
Service
Trip type: Travelled on business
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solomon884 wrote a review Mar 2020
Toronto, Canada2 contributions
A friendly, cozy, downtown boutique hotel with a very attractive decor. Great front desk staff (Noella, Shirley and Rahel) who made checking in and out an experience instead of a task. Room was very comfortable with lots of space, appeared to be newly renovated. Overall the interior was extremely clean and tidy. I definitely recommend this hotel if you want proximity to everything in the downtown area. One suggestion, book directly with the hotel, they are very accommodating and flexible when it comes to price and room upgrades. Definitely my go to Ottawa hotel.
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Date of stay: February 2020
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Jamie S wrote a review Mar 2020
Ottawa, Canada13 contributions2 helpful votes
I have stayed at the Metcalfe, sent clients there and even applied for a job there. Why? Because it is brilliantly located, the epitome of a boutique hotel. The anti big no character hotel. People are there for you. Food is good. Very few flaws. Parking isn’t easy access and pool needs help. Otherwise a great experience.
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Date of stay: January 2020Trip type: Travelled on business
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Superv803 wrote a review Mar 2020
Winnipeg, Canada10 contributions
This turned out to be a pleasant surprise from a non large chain hotel. People were pleasant and helpful. Facilities were well maintained and updated. Rooms were decent size and beds comfortable. Restaurant variety was adequate and meals were consistently well prepared. Convenient access to a small gym area and hot tub, pool were well used by children.
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Date of stay: February 2020
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Service
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PRICE RANGE
US$106 - US$181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ottawa hotel indigo
FORMERLY KNOWN AS
Hotel Indigo Ottawa Downtown
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
107
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Frequently Asked Questions about The Metcalfe Hotel
Which popular attractions are close to The Metcalfe Hotel?
Nearby attractions include Escape Manor - Queen Street (0.4 km), National War Memorial (0.3 km), and Changing of the Guard (0.5 km).
What are some of the property amenities at The Metcalfe Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Metcalfe Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Metcalfe Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Metcalfe Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Metcalfe Hotel?
Conveniently located restaurants include Sansotei Ramen, Beckta Dining & Wine, and Shinka Sushi Bar.
Are there opportunities to exercise at The Metcalfe Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is The Metcalfe Hotel located near the city centre?
Yes, it is 0.3 km away from the centre of Ottawa.
Are any cleaning services offered at The Metcalfe Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Metcalfe Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Metcalfe Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.