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Brookstreet Hotel

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#15 of 66 Hotels in Ottawa
Certificate of Excellence
GreenLeadersGold level
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1,005 Reviews from our TripAdvisor Community

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Showing 974: English reviews
Ontario
2 reviews
Reviewed 1 week ago NEW via mobile

What a great girls night away. Did some shopping. Then right to the hot tub. Manicures, pedicures, and massages. A glass of wine or two. A great dinner in the hotel restaurant. Back to the hot tub and salt water pool. Beds were very comfortable. Sleep well. Room was very clean. Staff was friendly and helpful. They are doing some... More 

Helpful?
Thank chaseew
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear chaseew Thank you for your review and I am glad that you and your girlfriends enjoyed your stay at Brookstreet, sounds like you had a fun weekend! We are in the process of extending our conference facilities, but as you found out this has very little impact on our guests. Thank you again and we look forward to hosting... More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago NEW via mobile

We did the weekend getaway for couples. It was fine. The room was very nice and well appointed. The Muskoka chairs on the balcony are a nice touch. The bed was heavenly. I was hoping for more from Perspectives Restaurant. I'm not sure what the vision is. The dining room layout is superb, but why the birch? The lighting should... More 

Helpful?
Thank Canadiancape
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear Canadiancape Thank you for your review and I am glad you enjoyed your stay overall and I am sorry we did not meet your expectations in the restaurant. I will be discussing your comments with the Food and Beverage team to see if we can add a little pizazz. I do hope thought hat we can welcome you both... More 

Montreal
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago NEW via mobile

I stayed at the facility for a conference. This is a busy hotel that has some very good conference facilities. 2 observations. This hotel seems to cater to the hockey tournament set. Be prepared for busy elevators and some waits. Because it is so busy, the reception for the check- in and out is busy also. The hotel should consider... More 

Helpful?
Thank Yvan H
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear Yvan H Thank you for your review and feedback and we are glad that you enjoyed your stay with us overall. We do allow hockey teams attending tournaments in the area, however we limit this to only a few teams each weekend to keep the balance in the hotel. I like your suggestion regarding check in and will be... More 

Helsingborg, Sweden
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

The room was spacious with a large and very comfortable bed, proper working desk and even had a great coffee machine. Breakfast has everything you want and a the bar is nice as well. Unfortunately the restaurant and bar were understaffed so the service was not the best.

Helpful?
Thank Karin O
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear Karin O Thank you for your review and I am glad that you enjoyed your stay with us overall. I am sorry to hear about your service issues and I will be looking into this further. I do hope that we can welcome you back again soon. More 

Montreal, Canada
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 week ago

From check in to check out this was by far one of the most enjoyable hotel stays we have had in a long time. Perspectives restaurant is amazing, the room clean and hotel staff extremely helpful, room service good too. We came for my husband's birthday and senators game, great location and ease of access to shopping, Arena and more!... More 

Helpful?
Thank AnitaGlennPilot
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear AnitaGlennPilot Thank you for your review and I am glad you and your husband enjoyed your stay at Brookstreet to celebrate his birthday. We look forward to welcoming you both back again soon! More 

Ontario
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 weeks ago

We stayed here for a weekend for a wedding held at this fine hotel and cannot say enough about the accommodations,food and staff. Everything is a cut above the average. When we needed something for our room it was delivered almost immediately. The facilities are well appointed and the grounds are lovely including the golf course. It is outside of... More 

Helpful?
Thank SariOntario
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear SariOntario Thank you for your review and I am glad that you enjoyed your stay with us for a wedding. We do try to exceed our guests expectations and I am we did this for you. We look forward to welcoming you back next time you are in Ottawa. More 

Toronto, Ontario, Canada
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago via mobile

I recently stayed here for business, purely based on the location, and I was really impressed! It's clean, classy, and my room was fantastic. The room has a great desk space for working, and it's clearly thought out for people here on business. Highly recommended if you're on a business trip.

Helpful?
Thank everlast_34
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear everlast_34 Thanks you for your review and we are so glad that you enjoyed your stay on business at Brookstreet. We look forward to welcoming you back again next time you are in Ottawa. More 

Napanee, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Very clean, excellent location, nice amenities, wonderfully comfortable beds! Easy to find, easy parking (would be nice if it was free though) I definitely recommend this hotel and we will be coming back!

Helpful?
Thank Julie A
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear Julie A Thank you for your review and we are do glad that you enjoyed your stay at Brookstreet. We look forward to welcoming you back on your next visit. More 

1 review
Reviewed 4 weeks ago via mobile

Excellent facilities and amazing accommodations. Just a bit out of the way from Ottawa if that is your destination. They think of everything. Food a little pricey but other excellent restaurants not far away. I would recommend this hotel to anyone who wants great accommodations and facilities.

Helpful?
Thank Harry B
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear Harry B Thank you for your review and we are glad that you enjoyed your stay with us. We hope to welcome you back to Brookstreet again soon! More 

Toronto, Canada
1 review
Reviewed 28 October 2016

We have stayed at the Brookstreet Hotel many times and have never been disappointed. While the rooms are not large, the furnishings are pleasant and very functional. The staff is friendly and most accommodating - on our recent stay we had a small maintenance issue that occurred at midnight and was fixed in 5 minutes. Room service dinner was excellent,... More 

Helpful?
Thank _jda_jackson
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear _ida_jackson Thank you for your review and we are so glad that you enjoyed your stay with your family at Brookstreet. We look forward to welcoming you back on your next visit to Ottawa. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Golf Course
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Escape to Brookstreet, Ottawa's leading four-diamond hotel, golf, spa, wedding and dining destination. Guests are invited to experience Canadian cuisine in Perspectives Restaurant, live jazz and sushi in Options Jazz Lounge, enjoy a Starbucks coffee at B Cafe, play a round on The Marshes championship golf course, executive short course or putting course, burn some energy in Flex Fitness Studio or our ZONE 525 games room or simply relax with a rejuvenating treatment at Au Naturel Spa, or in our dry saunas, whirlpools and saltwater pools. ... more   less 

Additional Information about Brookstreet Hotel

Address: 525 Legget Dr, Ottawa, Ontario K2K 2W2, Canada
Region: Canada > Ontario > Ottawa > Kanata
Price Range: ₹ 9,575 - ₹ 13,611 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Brookstreet Hotel 4.5*
Number of rooms: 276
Reservation Options:
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Also Known As:
Brookstreet Hotel Ottawa
Brook Street Hotel
Hotel Style:
#1 Green Hotel in Ottawa
#4 Luxury Hotel in Ottawa
#10 Romantic Hotel in Ottawa
#11 Business Hotel in Ottawa
#25 Family Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Brookstreet Hotel staff and other travellers.
4 questions
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Questions? Get answers from Brookstreet Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms have incredible windows and space”
 of 5 bubbles Canadirene, 16 Oct 2016 | Read review
“Check if your room includes underground parking access”
 of 5 bubbles scottmC7499JG, 16 Oct 2016 | Read review
“We decide to upgrade 1410 room had a separate working area, view of the golf course and downtown was amazing. Well worth it”
 of 5 bubbles Maryana2000, 15 Oct 2016 | Read review
“Ask for a view, use their spa”
 of 5 bubbles vandenheja, 4 Oct 2016 | Read review
“Had a great room with a balcony that overlooked the golf course.”
 of 5 bubbles SBSafari, 19 Sep 2016 | Read review
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