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Brookstreet Hotel

PricelineUS$ 169*
View Deal
#19 of 67 Hotels in Ottawa
Certificate of Excellence
GreenLeadersGold level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 206*
US$ 169*
Great Deal
US$ 186*
US$ 181*
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Brookstreet Hotel
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1,062 Reviews from our TripAdvisor Community

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Showing 1,028: English reviews
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Montreal, Canada
Reviewed 1 week ago via mobile

This was merely a business trip. Then I should say the hotel was very far from the client and morning tragic was horrible. So please if you going to Ottawa downtown Morning you will be better off with a close by hotel. The hotel itself was very nice, good services. However they gym open only at 6:00 am. Knowing they...

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Helpful?
Thank Happtey
Nepean, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Checked in for a night away and was blown away at the size of this hotel, the amenities available (laundry, swimming pools, spa, kids area, cafés, fine dining, under ground parking and more). Our room was spectacular with an ensuite Jacuzzi, separate shower, extremely clean and our king size bed was fantastic. Highly recommend!!

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Helpful?
Thank Charlie K
About Hotel's Favourite Review
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear Charlie K Thank you for your review we are glad that you enjoyed your stay at Brookstreet. We look forward to welcoming you back again soon!

Ottawa, Canada
Reviewed 1 week ago via mobile

We stayed on a Sunday night and the hotel happened to full of children. We could not get into the pool or hot tub due to the volume of children. The families literally "took over" the pool area. Perhaps during this circumstance the pool she have "family swim" times. Adults would then have some access to the facilities. We had...

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Helpful?
Thank Elspeth M
Caledon
Reviewed 1 week ago

Excellent in many ways ...provided you are not booking a "handicap accessible/barrier free" room. Access throughout the hotel and parking garage was terrific for wheelchair users. The suite had sufficient room for turning/travel for wheelchair users. The bathroom shower and toilet were problematic. The shower was roll in/walk-in but because of a glass partition there was no room for a...

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Helpful?
Thank AnneHarland
Reviewed 2 weeks ago via mobile

Parking is 13 dollars extra. In Kanata! Twice I was delayed getting out of the expensive lot due to problems with the exit machine (not mine, the people before me). Then the fire alarm went off at 6:14 on Saturday morning. No explanation was offered for 10 minutes and the piercing alarm continued for another 10 minutes. Later I inquired...

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Helpful?
Thank Barb C
Oshawa, Canada
Reviewed 2 weeks ago via mobile

We had a visibly dirty & crusty blanket for the pull out sofa in the junior suite. I shudder to think what the substance was. The heat in the living area didn't work, so our daughter froze all night. We upgraded our room a couple days prior to our arrival, being the organizer travellers that we are. At check in,...

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Helpful?
2Thank JennyGirl4
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear JennyGirl4 Thank you for your feedback and I am sorry to hear about your recent experience during your stay. I am also sorry that situation was not explained clearly to you on the day. As you booked through a 3rd party our front desk team are unable to adjust any rates that you paid via your contract with them....

Ottawa
Reviewed 4 weeks ago

From the front desk staff to the Bell men, to room service, it was all was five star service. I actually did a photo shoot for my book: Honeymoon Playbook at the Brookstreet Hotel. I am so happy I did! I will be going back there for my very own Second Honeymoon!

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Helpful?
Thank OttawaFrenchie
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear OttawaFrenchie Thank you for your review and we are glad that your photoshoot was a success! We look forward to welcoming you back again soon!

Smiths Falls, Canada
Reviewed 4 weeks ago

My husband and I chose to stay at the Brookstreet Hotel to celebrate my birthday. We were very happy with the clean, bright and modern room which had a lovely bathroom and extremely comfy king sized bed. We had read reviews prior to reserving the room and were a bit concerned. I have to say that the dishes are overpriced...

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Helpful?
Thank 2015Darlyn
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear Darlyn Thank you for your your review and we are glad that you and your husband enjoyed your stay overall. I will pass your comments onto the chef as this si t=not the standards we aspire to. We do hope that we can welcome you both back again in the future.

Pembroke, Canada
Reviewed 4 weeks ago

My daughters and I wanted a location to celebrate a special birthday and limit the amount of driving . Brookstreet was perfect , from the attention to details in reservations, to check in & departure, this hotel and location were all & more than expected: Wonderful spa, beautiful live music in the jazz lounge, fine dining, pool and shopping nearby....

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Helpful?
Thank 51mother
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear 51mother Thank you for your review and we are so glad that you and your daughters enjoyed your stay and pampering at Brookstreet. We look forward to welcoming you back again soon!

Kingston, Canada
Reviewed 21 April 2017

My fiancée and I stayed at the hotel after being stranded from a terrible snow storm on the night of our engagement in February. Norbert from guest services greeted us at the front desk upon our arrival and we couldn't contain our excitement about our engagement so we told the story to Norbert he congratulated us, checked us in and...

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Helpful?
Thank briannadrew8
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear briannadrew8 Thanks you for your feedback and congratulations on your engagement. We are so glad that you and your fiancee enjoyed your stay with us, even if it is not exactly what you had planned. We hopefully will be able to welcome you back again soon for another overnight stay!

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Golf Course
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Escape to Brookstreet, Ottawa's leading four-diamond hotel, golf, spa, wedding and dining destination. Guests are invited to experience Canadian cuisine in Perspectives Restaurant, live jazz and sushi in Options Jazz Lounge, enjoy a Starbucks coffee at B Cafe, play a round on The Marshes championship golf course, executive short course or putting course, burn some energy in Flex Fitness Studio or our ZONE 525 games room or simply relax with a rejuvenating treatment at Au Naturel Spa, or in our dry saunas, whirlpools and saltwater pools. ... more   less 

Additional Information about Brookstreet Hotel

Address: 525 Legget Dr, Ottawa, Ontario K2K 2W2, Canada
Region: Canada > Ontario > Ottawa > Kanata
Price Range: ₹ 9,632 - ₹ 14,739 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Brookstreet Hotel 4.5*
Number of rooms: 276
Reservation Options:
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Also Known As:
Brookstreet Hotel Ottawa
Brook Street Hotel
Hotel Style:
#1 Green Hotel in Ottawa
#6 Luxury Hotel in Ottawa
#10 Romantic Hotel in Ottawa
#11 Business Hotel in Ottawa
#25 Family Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Brookstreet Hotel staff and other travellers.
8 questions
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See all questions (8)

Questions? Get answers from Brookstreet Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a handicap accessible room see my comments above and ask for photos of your room if you are concerned about shower access.”
AnneHarland, 20 May 2017 | Read review
“We had a suite”
charliek115, 1 May 2017 | Read review
“Ask for a river and golf course view”
51mother, 25 Apr 2017 | Read review
“We stayed on an upper floor so no chance of hearing anything from the jazz lounge. Not sure if that would be heard on lower floors.”
Kimmy61, 20 Mar 2017 | Read review
“All rooms are huge, but upgrades aren't expensive - can get a balcony or a massive suite fairly inexpensively”
Doooie, 20 Mar 2017 | Read review
5 of 5
Priceline
US$ 169* /night
View Deal
Orbitz.comUS$ 186
Official HotelUS$ 181
CancelonUS$ 206
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*Disclaimer
Prices are for 1 room, 2 adults
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