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The Business Inn & Suites

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180 Maclaren St at Elgin, Ottawa, Ontario K2P 0L3 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (535)
Room & Suite (297)
Dining (28)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 05/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 05/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 76 hotels in Ottawa
Location
Cleanliness
Service
Value
Travellers' Choice
Upon check-in, guests must provide photo ID and a bank issued credit card for a pre-authorization of room and tax charges, as well as $100. for security. Our all suite hotel has spacious rooms with fully equipped kitchens, household amenities, and a computer with laser printer. We also offer FREE breakfast, WiFi, laundry room with soap and dryer sheets, and movies on demand. Indoor and outdoor parking is available for $22.60 per day. The Business Inn & Suites is located in downtown Ottawa within walking distance of restaurants, bars, dancing and live music, 24 hour diner, museums, Parliament Hill, the Rideau Canal and the ByWard Market, making it the perfect location when staying in Ottawa!
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Billiards
Children's television networks
Highchairs available
Business Centre with Internet Access
Car park
Wifi
Breakfast available
Complimentary instant cofffee
Complimentary tea
Vending machine
Conference facilities
Meeting rooms
Baggage storage
Non-smoking hotel
Umbrella
24-hour front desk
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Air purifier
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Private balcony
Seating area
Sofa
Telephone
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
City View
Languages Spoken
English, French
2,056Reviews32Q+A100Room tips
Traveller rating
  • 1,157
  • 685
  • 133
  • 52
  • 29
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Popular mentions
Zemail wrote a review Mar 2021
8 contributions1 helpful vote
The Business Inn is within walking distance of Rideau center, Parliament and tons of great restaurants.The suites are sparkling clean and thoughtfully stocked. Staff is friendly and helpful. Although this is an older building, the high level of maintenance is evident everywhere. Free breakfast and grab bags are a nice bonus. Highly recommend. Thank you for a great stay.
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Date of stay: March 2021Trip type: Travelled as a couple
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Response from Front Desk, Guest Services / Front Office at The Business Inn & Suites
Responded 8 Mar 2021
Thank you! We are pleased to hear such positive comments. We try our best to make our guests feel safe and comfortable. We hope to have you return in the future!
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Suzanne R wrote a review Nov 2020
17 contributions9 helpful votes
I liked this hotel for the size of the room. We had our kids over for dinner and had lots of room for the 6 of us. It was clean and the free breakfast was more than expected. The place is dated, the elevator is from back in time, but the place is currently a deal if you are looking for a downtown location with a kitchen and lots of space. Would go again
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Date of stay: November 2020
Rooms
Cleanliness
Service
1 Helpful vote
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Response from Front Desk, Guest Services / Front Office at The Business Inn & Suites
Responded 17 Nov 2020
Thank you for your thoughtful review! Our team is very pleased that you enjoyed your stay. Hope to see you again soon!
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Christopher T wrote a review Oct 2020
Ottawa, Canada1 contribution1 helpful vote
I 'lived' at The Business Inn & Suites from July '19 to Oct '20 for work. I cannot praise the staff enough! This family owned hotel was nothing but accommodating in every way. It's the best!! Breakfast, free laundry, within walking distance of everything anyone could need or want in downtown Ottawa. MacLarens, the restaurant/pool hall/sports lounge has a great menu and the food was always what I was looking for, the beer on tap are numerous and it's in the building!!! Always smiling, friendly faces in the hotel at the front desk, the maintenance and housekeeping folks (even with the masks on), and were always willing to go the extra mile. I'm living elsewhere now, but I'll be stopping in just to say hello to my friends that work there.
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Date of stay: October 2020Trip type: Travelled on business
1 Helpful vote
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Response from Front Desk, Guest Services / Front Office at The Business Inn & Suites
Responded 24 Oct 2020
On behalf of the team at The Business Inn, we thank you for your warm review! We are pleased to hear such positive comments, and we look forward to your visits!
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Colin T wrote a review Sep 2020
1 contribution1 helpful vote
Just got back from a weekend in Ottawa where we stayed at the Business Inn. We were pleasantly surprised with how clean and well equipped our room was. My Wife and I booked a Mini-Suite while friends of ours booked one of the much larger executive suites. Our room was spectacularly clean. Well equipped with a kitchenette, large screen TV in the sitting area and a smaller tv in the bedroom area. Sitting area had a stand alone computer and printer for use. The hotel is centrally located to everything Ottawa has to offer. It's an easy 10-15 minute walk to Parliament hill, and it's situated on a main street that an abundance of great restaurants and pubs in the area. Lots of parks and things to see. Be sure to check out the BIRD and LIME scooters in the area to get around quickly for a reasonable price. Continental breakfast was available every morning. bacon, sausage or egg sandwiches available along with yogurt, fruit, water and cookies. Great way to start every day. Shower had tons of hot water and lots of power in the Waterpik head of the shower. No Mould or build up at all in the tub area. Over all, the value of the the Business INN was fantastic. Very happy with our stay, and we'll defiantly be back again. Staff were amazing when we were there too. Welcoming, friendly and warm. Everyone from the front desk to the maintenance staff.
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Date of stay: September 2020
Value
Cleanliness
Service
Room Tip: 1012 was a massive room, huge balcony and huge tv, 226 is a mini suite, super clean and had...
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1 Helpful vote
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Response from Front Desk, Guest Services / Front Office at The Business Inn & Suites
Responded 5 Nov 2020
Thank you for your thoughtful review! Our team is very please that you enjoyed your stay. Hope to see you again soon!
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ArtDocs wrote a review Sep 2020
2 contributions2 helpful votes
And I mean NO hot water. I ran the water for 15 minutes and it never got past tepid. Nowhere remotely near hot, so it was impossible to take a bath or a shower. That is pretty much a deal breaker for a hotel. Everything else is fine, furniture very dated but for the price it's fine.
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Date of stay: September 2020Trip type: Travelled on business
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Response from Front Desk, Guest Services / Front Office at The Business Inn & Suites
Responded 5 Nov 2020
We apologize. We never ruin an apology with an excuse, however, an explanation is in order. Ottawa Hydro had a power surge in our area. The surge blew fuses that operated our water pump. We had our electrician and plumber on site to correct within a few hours. Nevertheless, a few guests, such as yourself, experienced low water pressure. We hope that you will give us a second chance earn your loyalty and trust.
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Previous
PRICE RANGE
US$79 - US$111 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the business hotel ottawa, business hotel ottawa
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
170
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Frequently Asked Questions about The Business Inn & Suites
Which popular attractions are close to The Business Inn & Suites?
Nearby attractions include Canadian Museum of Nature (0.5 km), Yuk Yuk's (0.05 km), and Ottawa City hall (0.5 km).
What are some of the property amenities at The Business Inn & Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at The Business Inn & Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Business Inn & Suites?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at The Business Inn & Suites?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to The Business Inn & Suites?
Conveniently located restaurants include Beckta Dining & Wine, Pure Kitchen Elgin, and The Scone Witch.
Are there opportunities to exercise at The Business Inn & Suites?
Yes, guests have access to a fitness centre during their stay.
Is The Business Inn & Suites located near the city centre?
Yes, it is 0.8 km away from the centre of Ottawa.
Are any cleaning services offered at The Business Inn & Suites?
Yes, laundry service and self serve laundry are offered to guests.
Does The Business Inn & Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at The Business Inn & Suites?
The staff speaks multiple languages, including English and French.