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I definitely loved the experience. Staff are enthusiastic and helpful. The establishment itself is unique and we enjoyed every part of it. Especially the tour. However, we found that the price quite exceeded rhe level of comfort provided. The room was cold, the double bed...More
Thank Rosa A
Response from Jeff D, Manager at HI Ottawa Jail HostelResponded 2 days ago
I hear you loud and clear! Although it is after your stay, I wanted to let you know that this month we will be purchasing all new beds (mattresses and frames) for a lot of our rooms. Many of the frames have to...More
I absolutely love staying at the jail. I have been there twice. The experience is unique, the complimentary breakfast is substantial, the free tour is very intriguing and the staff are personable and fun. Parliament Hill, Byward Market and shopping malls are easily within walking...More
Response from Jeff D, Manager at HI Ottawa Jail HostelResponded 1 week ago
Thank you so much for the wonderful review!
The unique jail experience is something we are definitely aiming for- so I'm glad you felt that way.
I'll also pass the message along to the staff that you thought they were personable and fun. I feel...More
This place was incredible - even if you don’t stay here while in Ottawa I would HIGHLY recommend doing the jail tour at 11am every morning. As a hostel this place was great - an amazing free breakfast, good WiFi, lovely staff, excellent location, decent...More
We perhaps should have checked this place out a little more before booking a night here. Or maybe the contrast of 3 previous days in a boutique hotel threw everything into (far too) sharp relief. Or in reality we’ve simply reached that point in life...More
I dropped off my 67 year old Mother to stay here for one night before my convocation (she was tired from a long train ride from the Maritimes). Check in was fine, but when we learned that the tour was at checkout the next morning,...More
Response from traveller315, General Manager at HI Ottawa Jail HostelResponded 4 weeks ago
Thank you for taking the time to share your feedback. I would like to extend my apologies for the difficulties that you and your mother experienced. The front desk staff should have done a better job explaining that the hostel, with its many shared spaces,...More
US$ 29 - US$ 86 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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