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Ottawa Marriott Hotel

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#11 of 67 Hotels in Ottawa
Certificate of Excellence
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Ottawa Marriott Hotel
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958 Reviews from our TripAdvisor Community

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There are newer reviews for Ottawa Marriott Hotel
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Showing 862: English reviews
Montreal, Canada
Reviewed 15 June 2015 via mobile

We enjoyed our stay at this hotel. If I had to pick on something it would be the fact that there was only 1 robe available in the bathroom and that the windows could use some washing. But the room was great, there was a safe and mini fridge, the coffee machine had good coffee and the included breakfast in...

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Helpful?
Thank DDumitru
Bancroft, Canada
Reviewed 15 June 2015

We have been booking at Marriott Ottawa For the last 8 years and every time we stay we have a great experience... The Staff is always great and very helpful... Not to mention that the faces become familiar visiting time after time Our visit we had this pass weekend was another great experience with welcoming friendly faces(Amanda at front desk...

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1Thank Faron B
Reviewed 14 June 2015 via mobile

Our experience here was superb.what makes this hotel outstanding are the staff members who make every attempt to honor your request and see to your comfort. We've traveled extensively and have found no more dedicated staff then the ones at the Marriott in Ottawa. The rooms are comfortable although the hotel is somewhat dated. Rooms are slightly small as compared...

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Thank Subverita
OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you for your kind words and sharing your experience with us on TripAdvisor. Our exceptional team certainly takes pride in exceeding guest’s expectations. We are grateful to have staff that truly care. We look forward to welcoming you again in the future. All the best, Stephane P Director of Operations

Toronto
Reviewed 13 June 2015

My husband and I stayed mid-week at this hotel for only 1 night and it went from bad to worse; since there are no safes in the rooms (what 4 star modern city hotel doesn't have a safe in 2015??), one is forced to request to use the lock boxes at reception ... only problem, they are very tiny and...

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Thank longtimetraveller16
OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you so much for your feedback. I am so disappointed to read that we did not meet your expectations during your recent experience with us. Our Guest Service Manager provided me the details of your concerns and I am embarrassed that we could not solve these issues to your satisfaction. I would appreciate having the opportunity to speak with...

Hamilton, Canada
Reviewed 12 June 2015

I've stayed twice at this Marriott in the past six months and have been impressed with their customer service each time. No, this is not a new hotel. Yes, it is in an urban, downtown setting. Yes, it's a tad on the pricey side. But it has a lot going for it. Location. It is a five minute walk to...

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Thank mel1000
OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you for your review. We are thrilled that our team delivered a brilliant stay. Ottawa Marriott is lucky to have associates that truly care about each guest. The parking rate is very competitive within the downtown area. Thank you for highlighting the many wonderful amenities that we offer to our guests. We hope that your next stay with us...

Mississauga
Reviewed 10 June 2015 via mobile

This is a clean and well located hotel with many great amenities. Swimming pool and age appropriate game rooms for kids and teens. The breakfast offers some of the best views of the city. I would have given this hotel top score but they aren't well organized for breakfast. The tiny area cannot accommodate all the guests and while we...

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Thank bansheeman
OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you for sharing your experience at the Ottawa Marriott Hotel through TripAdvisor. As a valued Marriott guest, we appreciate your feedback and are delighted to read that you appreciated our location and the cleanliness of the facility. We are disappointed however to read that the Concierge Lounge breakfast did not meet your expectations. You highlight a very important fact...

montreal, canada
Reviewed 10 June 2015 via mobile

Took my boyfriend to Ottawa for a birthday weekend to sight see and do some biking. The hotel was a 3.5-4 star. Nice but not the nicest Marriott I've been in. Hallways need some updating as they look a bit old. Room was clean until I pulled out the extra blanket and found numerous hairs and what I really hope...

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Thank melissa f
ontario
Reviewed 7 June 2015 via mobile

When to the Marriott for the weekend with my wife. Great service at the reception,good location at a walking distance from the parliament and the byward. The room was alright but pretty standard nothing crazy. We got the room at a discount so no complaint there but otherwise i find it would have been a bit expensive at regular price...

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1Thank lafrules
Vancouver, Canada
Reviewed 5 June 2015

Stayed at the hotel for 3 nights over the Ottawa Marathon weekend. Good service, clean rooms and free internet. Also nice to be walking distance to many key sites in the city. Parking lot was a bit pricey but to be expected in downtown Ottawa. No complaints and friendly staff overall - if you have the money would recommend to...

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1Thank Crazy_Canuck78
OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you for choosing the Ottawa Marriott for the Marathon weekend and taking the time to review us on TripAdvisor. We appreciative the wonderful comment that you have made concerning our location in downtown Ottawa. It is gratifying to know that guests appreciate that we are within walking distance to landmarks, museums and events in our city. We hope we...

Toronto
Reviewed 4 June 2015

I love Marriott, but this hotel is a weak link in the chain. It wasn’t horrible, it just was really weak. The Good The front desk staff. Friendly, helpful, efficient, and welcoming. A young lady working the evening I checked in was great at interacting with guests. The lobby although oddly shaped was well attended to. The Bad The lounge...

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1Thank BigHotelGuy
OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you for taking the time to review your stay with us. While I am happy to read that that you had a smooth check in process and appreciated the service provided in the great room, I want to apologize for the issues you encountered during your stay with us. They are certainly not indicative of the standards that you...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Spin Kitchen and Bar
Spin Kitchen and Bar
Cuisines: American, Bar, Canadian, Contemporary, Pub
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Luxurious accommodations in the heart of Canada's capital city, Ottawa Marriott Hotel will exceed your expectations with impeccable service as well as beautifully designed guest rooms. Business and leisure travelers appreciate our Ottawa hotel's premier amenities, which include free in-room Internet access and luxury pillow-top mattresses. Flat-screen TVs and Marriott's exclusive Plug-In technology help you stay connected and productive while you are a guest in our Ottawa luxury hotel's rooms and Executive rooms. Additional hotel perks like a heated indoor pool and our popular Kids' Zone ensure an enjoyable stay for guests of all ages. Enjoy comfort food with a modern twist at our "spin" Kitchen & Bar and sip fresh-brewed coffee at our onsite Starbucks(R). Meetings in our Ottawa hotel's meeting and conference rooms are memorable, thanks to more than 35,000 square feet of business and event space. Ottawa Marriott Hotel also offers expert meeting and event planning services. Our Ottawa luxury hotel's superb location makes it easy for you to explore famous Ottawa attractions, including Rideau Canal and the National Gallery of Canada. For a restorative and thoroughly enjoyable stay in the nation's capital, choose Ottawa Marriott Hotel. ... more   less 

Additional Information about Ottawa Marriott Hotel

Address: 100 Kent St | Enter on your left from Kent Street (corner of Sparks Street), Ottawa, Ontario K1P 5R7, Canada
Region: Canada > Ontario > Ottawa
Price Range: ₹ 7,249 - ₹ 30,724 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ottawa Marriott Hotel 4*
Number of rooms: 489
Reservation Options:
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Also Known As:
Marriott Ottawa
Ottawa Marriott
Hotel Style:
#4 Luxury Hotel in Ottawa
#7 Family Hotel in Ottawa
#7 Business Hotel in Ottawa
#16 Romantic Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Ottawa Marriott Hotel staff and other travellers.
11 questions
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Toronto, Canada
3 months ago
Saint John, Canada
9 months ago
Washington DC, District of Columbia
Vancouver, Canada
25 days ago

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Questions? Get answers from Ottawa Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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