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Comfort Inn Ottawa East

149 reviews
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Traveller (32)
Room & Suite (16)
Dining (1)
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Overview
  • Excellent17%
  • Very good24%
  • Average33%
  • Poor16%
  • Terrible10%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Multilingual Staff
Pets Allowed
2.5 Star Hotel
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Reviews (149)Write a Review
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All reviewsroom was cleanlaurent shopping centrebus stationthe ground floorhot breakfastquiet locationair conditioneran older buildingextra towelsfront desk clerktwo night staygreat stayminute drivestayed one nightchecking incleaning staffbusiness trip
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31 - 35 of 139 reviews
Reviewed 9 August 2017

Courteous polite very clean nice breakfast quiet at night comfortable beds extremely clean ample parking. Really easy to find off highway very helpfull staff Really clean nice room refrigerator and microwaveMore

Review collected in partnership with this hotel
Thank 400psp
Response from CN302, General Manager at Comfort Inn Ottawa EastResponded 15 August 2017

Dear 400psp, WOW – thank you for your awesome review! I’m so pleased you enjoyed our Team Members, complimentary breakfast, comfort & cleanliness of our rooms and free parking. It would be a pleasure to host you again on your next trip to Ottawa! Sincerely,...More

Reviewed 3 August 2017

Great value and great location. The breakfast had good variety. The staff was welcoming. The room was clean. The bathroom was ok. The bath had stains in it. Across from a shopping mall (10 minute walk). Near the 417.More

Review collected in partnership with this hotel
Thank michelle_leduc05
Response from CN302, General Manager at Comfort Inn Ottawa EastResponded 4 August 2017

Dear Michelle, It was a pleasure hosting you and thank you for your awesome 5/5 rating! Complimentary parking and breakfast, fantastic Team Members, value for money and cleanliness are just some of the reasons our guests return. I’m pleased you enjoyed our east end location...More

Reviewed 27 July 2017

In our six consecutive nights in Choice hotels, this one really disappointed. Had we not already booked in advance, we would have walked away. Some of the reasons: Run-down exterior Run-down interior Filthy carpeting Filthy windows Very noisy bathroom fan ( not separately switched )...More

Review collected in partnership with this hotel
Thank peter_sonnenberg
Response from CN302, General Manager at Comfort Inn Ottawa EastResponded 28 July 2017

Dear Peter, I would like to provide our TripAdvisor Community with further information. While we are located in an older building, we do our best to keep everything fresh inside. There are no plans to renovate the outside of our hotel. Our bathtub renovations were...More

Reviewed 25 July 2017

I enjoyed my stay, it felt safe and the room was clean and comfortable. Only things that sucked was no elevator and not being able to adjust the AC temperature. Loved the location, near to everything but on a nice quiet side street.More

Review collected in partnership with this hotel
Thank tough_sarah
Response from CN302, General Manager at Comfort Inn Ottawa EastResponded 26 July 2017

Dear Sarah, Thank you very much for your good review and I’m pleased you enjoyed our cleanliness, quiet location, comfort and friendly Team Members! If ever you need assistance with anything in your room in future, please do let us know immediately as we are...More

Reviewed 20 July 2017 via mobile

We, a family of 4 (2 kids under 4) stayed here from May 14 to 17th. The hotel may not look much from outside but our experience from end to end was truly great. From the time we checked in with Peter, to the cleaning...More

Thank 4eyeed
Response from CN302, General Manager at Comfort Inn Ottawa EastResponded 21 July 2017

Dear 4eyeed, Thank you very much for sharing your excellent experience in May with the TripAdvisor Community! I do sincerely appreciate your kind comments regarding our Team Members, value for money, cleanliness and breakfast. For your next stay, please request a 1st floor room as...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$ 87 - US$ 141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 87 - US$ 141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (32)
Room & Suite (16)
Dining (1)
Pool & Beach (1)
Family and Play Areas (1)
Questions & Answers
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Leanne C
9 October 2017|
AnswerShow all 2 answers
Response from CN302 | Property representative |
We can always assist with luggage and hold it for you while out of the hotel for a meeting.
0
Votes
Andrea M
1 September 2016|
AnswerShow all 2 answers
Response from CN302 | Property representative |
There is no airport shuttle. A taxi is the best and most convenient way to get to the hotel.
0
Votes
VBE2013
30 January 2016|
AnswerShow all 2 answers
Response from CN302 | Property representative |
There are no smoking rooms. The hotel is completely smoke free.
0
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12
Room Tips
"Window curtain doesn't fit very well so the room is very bright during the night."
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"Nothing to worry about."
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"Since there is no elevator, we recommend ground floor if you have mobility problems. Otherwise, the upper..."
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"Stay away from parking lot"
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