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Residence Inn Ottawa Downtown

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#13 of 67 Hotels in Ottawa
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Residence Inn Ottawa Downtown
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838 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Ottawa Downtown
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Showing 771: English reviews
Toronto, Ontario
Reviewed 27 July 2016

This won't be the fanciest place you stay (the hotel is rather outdated style-wise), but it is very family friendly, well located, hot breakfast buffet with a lot of options and was clean! The only issue was that I requested a crib when I made my reservation and didn't get one, even after I followed up, so my infant had...

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1Thank 464shanab
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi 464shanab, Thank you for taking the time to write out this review. We are happy that you liked the Hotel and we are sorry that you did not get a crib during your stay. We have a limited number of cribs in the Hotel and they are given out on request on a first come basis. I hope that...

Brasilia
Reviewed 26 July 2016

Very nice hotel, close to turistic areas, possible to do everything by foot if you're willing to walk a little, close to nice restaurants. The breakfast is very north american like: eggs, bacon, and etc.

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1Thank letorres89
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi letorres89, We are glad you liked the closeness to all the touristic areas and restaurants etc. We are also happy that our breakfasts, which are of Marriott standards, was to your satisfaction. Regards, N.Ravi General Manager

Charlotte, North Carolina
Reviewed 26 July 2016

We had an outstanding time in Ottawa and loved the location of the Marriott. The only drawback was the parking in the basement. It had extremely low ceilings and tight corners!!! The one night we couldn't find a spot and spent a great deal of time driving around until one opened up!! (Plus we had to pay extra for parking!!!)

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1Thank Patti B
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Patti B, Thank you for your comments and for your stay with us. We are glad you liked the location and am sorry that the parking did not work out very well for you. Being in the downtown area ,space is unfortunately limited and we regret that there was no space in the parking garage that tends to get...

Pickering, Canada
Reviewed 25 July 2016

Excellent, the hotel was very busy with lots of families, staff was patient with everyone. breakfast was excellent. They keep everything fresh and staff circulated picking up dirty places and cleaning tables.

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1Thank chazap
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi chazap, Thank you for staying with us and we're pleased that everything was to your satisfaction. With kind regards, N.Ravi General Manager

Cornwall, Ontario
Reviewed 24 July 2016

Happy and very helpful staff, they helped to make the whole trip stress free and pleasant. Great advise on the general location and places to visit, eat at and directions to destinations. Very helpful in resolving issues without any complications. Flexible with items to help us with our stay.

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2Thank danwilson65
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi danwilson65, We are very happy to have been of help to you while you stayed with us. While your stay was short, we're glad to be of assistance, which is a part of our ethos. Look forward to another visit from you. With kind regards, N.Ravi General Manager

Ottawa, Ontario
Reviewed 22 July 2016

All staff - right from our very late night arrival have provided us with most pleasant stay at the Residences Inn, during our vacation in our Nation's Capital. Breakfasts were a great start to the day.

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1Thank jeff541
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi jeff541, We are very happy that you had a great time in our city and glad we were able to be a part of your vacation!!! Our staff were happy to be of help during your stay. With kind regards, N.Ravi General Manager

Montreal, Canada
Reviewed 22 July 2016

We (family of 3, all over 18) were in Ottawa for vacation. Booked this place because we want to have another room beside the bedroom. This place offers that and more. PROs: excellent location - close ( walking distance) to many good restaurants, to parliament buildings(peace tower), to market places. Quiet hotel. (Paid garage) pArking onsite. Free (basic standard) breakfast...

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3Thank ffc5r
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi ffc5r, Awesome review of the Hotel and are thrilled that you and your family had a great time in Ottawa and the Hotel. We are always happy to know that a holiday is well spent and we have participated in your experience. Having limited space at the Hotel parking we try and limit parking to one car per room...

Toronto, Ontario
Reviewed 22 July 2016

The location was great and the room was nice too! Walked to all the attractions and restaurants. The breakfast was not bad but could of had a better selection. Staff was good. The only downside would be the parking ...a $21.00 extra charge per day.

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2Thank bernardm320
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi bernardm320, Thank you for your stay with us and glad you liked the room and all the attractions were in close proximity. The breakfast program is quite standard with the Residence Inn brand and we will be changing the program by the middle of August with healthier options. Unfortunately, parking charges are what they are and are comparative to...

Ottawa, Ontario
Reviewed 21 July 2016

We had a great time, the staff were very helpful and the room and hotel were very clean. We had Lots of stuff to do on a nightly basis . The kids enjoyed the pool, since it was only 3'10 deep it was great for our small children.

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2Thank 524jamis
Douglas C, Front Office Manager at Residence Inn Ottawa Downtown, responded to this review

Thank you 524jamis! It was a pleasure to have you at the Residence Inn by Marriott in downtown Ottawa. I am glad that you enjoyed your time with us. Your insight should be very helpful for future travelers, and I couldn't be more appreciative of your time in sharing your thoughts. If you are ever looking to return to Ottawa,...

Bradford West Gwillimbury, Canada
Reviewed 21 July 2016

Nice hotel, rooms a bit dated. Missing some small things like a do not disturb sign. Parking garage was a challenge. Good breakfast included. Great location Staff was friendly and efficient. Was not crazy about the whole parking experience

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2Thank Spicebird
Douglas C, Front Office Manager at Residence Inn Ottawa Downtown, responded to this review

Dear Spicebird, Thank you so much for sharing your experience with our friends at TripAdvisor. This is a great way to help out your fellow travelers! While I am disappointed to hear there were a few small issues (I strongly believe there should be no issues), I am happy you generally seemed to enjoy most of the experience at the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Residence Inn Ottawa Downtown

Address: 161 Laurier Ave W, Ottawa, Ontario K1P 5J2, Canada
Region: Canada > Ontario > Ottawa
Price Range: ₹ 8,167 - ₹ 17,557 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Ottawa Downtown 3*
Number of rooms: 177
Reservation Options:
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Also Known As:
Residence Inn Ottawa Downtown Hotel Ottawa
Ottawa Residence Inn
Hotel Style:
#20 Family Hotel in Ottawa
#25 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Ottawa Downtown staff and other travellers.
11 questions
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Questions? Get answers from Residence Inn Ottawa Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great room, top notch staff, great location.”
 of 5 bubbles boulas, 19 Mar 2017 | Read review
“In winter months it would be good to have a dark cloth or paper towel to wipe salt off boots.”
 of 5 bubbles WendyKB, 19 Mar 2017 | Read review
“It's worth it to pay a little more for a suite that has kitchen.”
 of 5 bubbles Deboraermel, 18 Mar 2017 | Read review
“If you reuse your towels you get a voucher for Starbucks around the corner!”
 of 5 bubbles jmac721, 15 Mar 2017 | Read review
“Bring plenty of food if you enjoy cooking. The Kitchen is well equipped to allow for healthy home cooked meals while you are away.”
 of 5 bubbles A8725PDmichaels, 9 Mar 2017 | Read review
5 of 5