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Residence Inn Ottawa Downtown

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#13 of 67 Hotels in Ottawa
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Residence Inn Ottawa Downtown
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835 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Ottawa Downtown
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Showing 768: English reviews
Richmond, Virginia
Reviewed 11 August 2016 via mobile

It seems the building is a renovated apartment building turned hotel that is attached to the Indigo hotel (even shares elevators). I stayed for over four months and the last month or so I left to the Courtyard instead. They are basically managed apartments and are probably good for folks with kids that need the space. The kitchens are well...

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1Thank 1alwaystraveling
Douglas C, Front Office Manager at Residence Inn Ottawa Downtown, responded to this review

Dear 1alwaystraveling, Thank you very much for sharing your experience with your fellow travelers. TripAdvisor is a great tool for everyone to have the right expectations for any upcoming visit. Given that you stayed a long time with us, your insight is extremely helpful. I would like to take a moment to address a few of the issues mentioned: Our...

Reviewed 10 August 2016

This hotel is by far my favourite in ottawa. the staff are nice, the service is great, the rooms are large, this hotel is always clean, free breakfast, and free wifi. You would be crazy not to stay here!

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4Thank Hailey D
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Hailey D, I am so happy to read your comments and nothing pleases us more than a happy guest and you certainly expressed it!!! Thank you for recommending us and we appreciate it. With kind regards, N.Ravi General Manager

SSM
Reviewed 9 August 2016

Great value. Found an amazing rate, free hot breakfast, parking cost sucked $21.00 :( room had fridge cups utensils etc. Had 2 and a baby on the bed, 2 on a pullout bed and they brought up a cot (for an extra $10) for 2 others; That all fit into the space comfortably.

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3Thank melodieg847
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi melodieg847, Thank you for your comments after your recent stay with us. Glad you found value in the Hotel stay and unfortunately, parking is a cost as we are in the downtown core and once parked you really do not need the car to move around town. I hope you will consider staying with us again. With kind regards,...

Hamburg, Germany
Reviewed 9 August 2016

Great and big room with kitchen. Very good breakfast and several days of the week even a light dinner is offered - Wonderful! Location is great and very central. Staff is super friendly. Hotel has fitness area with pool - very relaxing!

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2Thank Ulrike H
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Ulrike H, We are very pleased that your stay with us was to your satisfaction and glad you were able to relax in the pool and have our breakfast and the Residence Inn mixes during the week. Please do visit Ottawa agin and stay with us. Regards, N.Ravi General Manager

Warrington, Pennsylvania
Reviewed 9 August 2016

Nice room ...being there in the height of tourist season and summer vacations meant I never ate breakfast in the breakfast area. It was a zoo! Staff is pleasant. Rooms could be dusted better and shower curtain had an odor from dampness but otherwise pleasant place in a good location.

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3Thank CharmingACM
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

HI CharmingACM, Thank you for your comments and we appreciate it. While breakfast is open from 7 am to 10am on the weekends, it does get busy and we encourage all our guests to start a bit early to find place to sit and eat comfortably. Thank you for the other comments and we have taken the appropriate measures. We...

Peterborough
Reviewed 6 August 2016

Good hotel close to all activities in Ottawa. Problems with our room quickly corrected by hotel staff. Expect to pay $21 per night for parking. The ramps to the underground parking only accommodate one car going up or down on the ramp. Nice Breakfast.

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3Thank John B
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi John B, Thanks for your comments after your stay with us. We're glad the breakfast was nice and the hotel was in close proximity to places of interest. Parking , unfortunately, does have a charge as once parked one does not need to use the car for basic sight seeing and activities. We look forward to seeing you at...

Carrying Place
Reviewed 6 August 2016

Very nice hotel. Big rooms. A bit dated but lots of space. Has a full kitchen setup. Fridge with ice maker. I was under the understanding that every room had a safe. This is not the case. This was a minor pain in the butt. Hotel has a great hot breakfast. But go early as it can get busy. Location...

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2Thank KERNAL06
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi KERNAL06, Thank you for your comments and we appreciate all of it. While it is not a brand standard to have safes in the rooms, we still have a few rooms. Glad you could have the convenience of breakfast before walking out to places of interest nearby. We are so happy that you had a great vacation as Ottawa...

Reviewed 5 August 2016

I believe this is one of the original Residence Inns in the country, and as such, it starting to show its age around the edges, but that said, it is a great place to stay. Look past the stucco walls and the older plumbing and appliances...the beds are newer as are all the other furnishings and the rooms are very...

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2Thank Sally G
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Sally G, Thank you for your nice description of the Hotel and I really appreciate it. Glad the size of the room was adequate for your family and the air conditioning was right for the warm weather outside! Thanks also for describing the breakfast area and all the food! However, I am sorry about the waffle maker and while...

Dusseldorf, Germany
Reviewed 4 August 2016

We stayed on the back side of the hotel, so very little street noise. Location is great for walking around. Parking garage is very tight, our Golf was fine, but larger vehicles might want to think twice.

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3Thank atomicalex
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi atomicalex, Thanks for your comments after your stay with us and we appreciate it. The parking garage is very similar to most of the downtown underground parking areas . However, we do have provision for oversize vehicles behind the Hotel. We look forward to your future visits. Regards, N.Ravi General Manager

Guelph, Canada
Reviewed 4 August 2016

This hotel has an excellent location in downtown Ottawa and a good buffet breakfast but the rooms were mediocre and parking was horrible. Staff were quite helpful. The pool area was antiquated and not very clean.

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1Thank johnpE8284MC
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi johnpE8284MC, Thank you for your comments after your recent stay with us. We appreciate your comments both positive and negative. We strive hard to please all our guests and glad you were able to enjoy the location and the breakfast. With kind regards, N.Ravi General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Residence Inn Ottawa Downtown

Address: 161 Laurier Ave W, Ottawa, Ontario K1P 5J2, Canada
Region: Canada > Ontario > Ottawa
Price Range: ₹ 8,330 - ₹ 17,542 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Ottawa Downtown 3*
Number of rooms: 177
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Also Known As:
Residence Inn Ottawa Downtown Hotel Ottawa
Ottawa Residence Inn
Hotel Style:
#20 Family Hotel in Ottawa
#25 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Ottawa Downtown staff and other travellers.
11 questions
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Questions? Get answers from Residence Inn Ottawa Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great room, top notch staff, great location.”
 of 5 bubbles boulas, 19 Mar 2017 | Read review
“In winter months it would be good to have a dark cloth or paper towel to wipe salt off boots.”
 of 5 bubbles WendyKB, 19 Mar 2017 | Read review
“It's worth it to pay a little more for a suite that has kitchen.”
 of 5 bubbles Deboraermel, 18 Mar 2017 | Read review
“If you reuse your towels you get a voucher for Starbucks around the corner!”
 of 5 bubbles jmac721, 15 Mar 2017 | Read review
“Bring plenty of food if you enjoy cooking. The Kitchen is well equipped to allow for healthy home cooked meals while you are away.”
 of 5 bubbles A8725PDmichaels, 9 Mar 2017 | Read review
5 of 5