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Residence Inn Ottawa Downtown

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#14 of 67 Hotels in Ottawa
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Residence Inn Ottawa Downtown
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865 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Ottawa Downtown
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Showing 797: English reviews
Joliette
Reviewed 14 September 2016

Big room with fully-equipped kitchenette. Nice comfortable king bed and pillows.Unfortunately the AirMiles room is the one facing the hallway with 4 elevators AND the hallway light could be seen straight through 3 sides of the door! No privacy whatsoever. That being said, a lovely HOT breakfast buffet was served on the 4th floor. $21 for indoor parking - should...

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Helpful?
Thank chevalinda
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi chevalinda, Thank you for your comments after your recent stay with us. We do not have any designated AirMiles rooms but are Studio Rooms with King beds which are on every floor and closer to the elevators. Most of our rooms are one bedroom suites and they have separate bedrooms and living rooms. Thank you for your comments on...

Fort Lauderdale, Florida
Reviewed 13 September 2016

If there is one thing Residence Inn Ottawa Downtown can pride themselves on top of everything else, is their EXCELLENT customer service. From day one to today, I've experienced excellent service, whether at the front desk, housekeeping or maintenance calls. I feel like their priority is customer service and they strive hard to make sure our needs met, our stay...

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2Thank BoTravels
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi BoTravels, If there is anything that makes me feel proud, it is an apt comment on the service at this Hotel! I am thrilled to read your comments as our team is committed to give their best to all our guests and your recognition of this has all of us very happy. Thank you for your kind words and...

Alexandria, Virginia
Reviewed 12 September 2016

Three adults stayed for two nights in September. We had a two queen bed suite which was great for our party of three (it also had a sofa bed). The room was very large and having the kitchen was a nice addition. The location was great for touring Ottawa. It was easy to come and drop items or recharge for...

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1Thank jen248md
Douglas C, Front Office Manager at Residence Inn Ottawa Downtown, responded to this review

Dear jen248md, Thank you very much for choosing the Residence Inn in downtown Ottawa for your recent trip to our city. We hope that you had an enjoyable time seeing the sights! You have provided great feedback for potential guests, and we couldn't be more thankful for your assistance with reviewing our hotel. I am personally very sorry for the...

Canada
Reviewed 12 September 2016

Went for wedding with out 3 kids under age 5. Excellent amenities- full kitchen, nice hot breakfast, pull out sofa in suite. Only issue was that we expected to have a washer/dryer but didn't. However we also rented out in-laws the same type of suite and theirs was much bigger with washer/dryer so maybe luck of the draw. Service was...

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1Thank 4realCanada
Douglas C, Front Office Manager at Residence Inn Ottawa Downtown, responded to this review

Thank you 4realCanada! I hope that you had a safe trip home, and I am happy to hear you enjoyed your visit. En-suite washer and dryer is something we take requests for, however is not something we can guarantee. We only have a few rooms on each floor which have these available, and we do our best to match these...

wISCONSIN
Reviewed 12 September 2016

Great place to stay spacious rooms Excellent breakfast. Friendly and helpful staff. Centrally located to sights,restaurants, andwalking distances to everything Parking is difficult in garage for large vechiles. Definition of a great place to stay!

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Thank JULIEwISCONSIN
Douglas C, Front Office Manager at Residence Inn Ottawa Downtown, responded to this review

Thank you JULIEwISCONSIN! I am so happy to hear you enjoyed your stay. Your feedback about larger vehicles is definitely something for guests to pay attention to. If given a choice between a larger or smaller vehicle coming to Ottawa (not just our hotel), I would always suggest the latter. However, with that said, we will do whatever we can...

Melbourne, Australia
Reviewed 11 September 2016

What a fantastic location for this great Hotel with a taxi rank out the front of the Hotel & a short walk to the town hall. We stayed in a one bedroom larger suite, 800 sq ft in area. The suite had a large fridge/freezer, large upright 4 burner stove, large full size dishwasher. All plates, crockery and everything needed...

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1Thank TravelPlanner2000
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi TravelPlanner2000, Thank you for such a wonderful review and all of us are ecstatic reading this. We are so happy that your stay with us was great and we look forward to your next visit. With kind regards, N.Ravi General Manager

Wasaga Beach, Ontario
Reviewed 9 September 2016

Our stay at the Residence Inn was exactly what we were looking for. We were just a 10 minute walk to Byward Market, Parliament Buildings and Sparks Strret. The hotel is clean and very quiet. We would choose it again

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1Thank D2606JGkimg
Douglas C, Front Office Manager at Residence Inn Ottawa Downtown, responded to this review

Dear D2606JGkimg Thank you very much for choosing the Residence Inn for your recent trip to Ottawa. I am so happy you enjoyed your stay. Should you look to return, I would be happy to assist with your planning. Please feel free to contact me at your leisure. Kind Regards, Douglas Crosbie Guest Services Manager 613-231-2020 douglas.crosbie@marriott.com

Ottawa, Ontario
Reviewed 8 September 2016

The front desk staff and facility staff are great. The warm breakfast is on-par with all other Residence Inns that I have stayed at. The staff are friendly and courteous and I look forward to their happy demeanor and helpful attitude. There is on-site parking for cars that are less than 6'2"/1.8m. If you own a larger vehicle, then I'd...

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1Thank blazingskull
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi blazingskull, Thank you for your comments after your recent stay with us. We appreciate your comments and appreciate that you found our staff friendly and the hotel suited your needs. I am sorry if you had some difficulty with the parking during your stay here. The adjacent building has tenant parking and so due to that commitment we advice...

Iqaluit, Nunavut
Reviewed 6 September 2016

We enjoyed to friendly service as well as the breakfast buffet. We especially loved the large spacious room. The hotel is walking distance from the downtown core. And Elgin Street has so much to offer.

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Thank nunavummiut2016
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi nunavummiut2016, Thank you for your comments after your stay with us and we are very happy to note that you enjoyed our friendly service and the fact that we are close to the downtown core. We look forward to your next visit. With kind regards, N.Ravi General Manager

Toronto, Canada
Reviewed 3 September 2016

We had a single room double-bed (family of 4). In fact, this was a mini apartment with two big rooms- bedroom, seating area, dining corner, a full kitchen and a big bathroom; very very spacious. Excellent location close to Ottawa's main attraction (10 min walk to the Parliament Hill). Very friendly stuff, nice pool and gym. Generous breakfast included. All...

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1Thank Dvira S
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi aa b, Great review of our property and thank you for staying with us and glad you were able to go to all the places of interest close-by. We're glad your experience was positive and we look forward to your future visits. With kind regards, N.Ravi General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Residence Inn Ottawa Downtown

Address: 161 Laurier Ave W, Ottawa, Ontario K1P 5J2, Canada
Region: Canada > Ontario > Ottawa
Price Range: ₹ 8,297 - ₹ 17,312 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Ottawa Downtown 3*
Number of rooms: 177
Reservation Options:
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Also Known As:
Residence Inn Ottawa Downtown Hotel Ottawa
Ottawa Residence Inn
Hotel Style:
#20 Family Hotel in Ottawa
#25 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Ottawa Downtown staff and other travellers.
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Questions? Get answers from Residence Inn Ottawa Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The corner rooms are larger than others. Elevators tend to be noisy so ask for room away from them”
jeaneneh2017, 12 Apr 2017 | Read review
“Rooms are very spacious. Would have liked to stay longer ”
abbottlind, 10 Apr 2017 | Read review
“Large suite with separate bedroom inclusions a space for a working desk. It is always equiped with kitchen which has all the needed instruments to cook. ”
pierredB85VU, 1 Apr 2017 | Read review
“Great room, top notch staff, great location.”
boulas, 19 Mar 2017 | Read review
“In winter months it would be good to have a dark cloth or paper towel to wipe salt off boots.”
WendyKB, 19 Mar 2017 | Read review
5 of 5