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The Carleton Suite Hotel

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161 Laurier Ave W, Ottawa, Ontario K1P 5J2 Canada
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (157)
Room & Suite (230)
Dining (23)

About

#21 of 76 hotels in Ottawa
Location
Cleanliness
Service
Value
Travellers' Choice
Ottawa's first choice for worry-free, extended stays featuring exceptional service, friendly people, and all the comforts of home.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Car park
Wifi
Hot bath
Indoor pool
Heated pool
Sauna
Highchairs available
Conference facilities
Banquet room
Meeting rooms
Massage
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Kitchenette
Microwave
Refrigerator
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Green
Languages Spoken
English, French, Russian, Spanish and 3 more
1,255Reviews17Q+A100Room tips
Traveller rating
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Popular mentions
froghollow1 wrote a review Mar 2021
Dunham, Canada29 contributions5 helpful votes
I've been coming here on business since November 2020. I don't think I can say enough about the This wonderful hotel and especially the staff. We are in COVID times but the Carleton has continued to operate with flair, courtesy and passion. My first time here I had a regular suite, a bit dated when it came to the colour scheme but it was clean, cozy, great bed and linens, couch was comfy not lumpy. I've been in the newer suites since - yes everything is newer and shinier but either option is grand. Full kitchen and an amazing grocery store two blocks away As for the staff, Guest Services or Housekeeping, you couldn't ask for better people. My thanks and gratitude to Doug Crosble, Agnes, Denise and Kim. It's like coming home every time.
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Date of stay: March 2021
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Response from Doug Crosbie, Guest Services / Front Office at The Carleton Suite Hotel
Responded 6 Mar 2021
Thank you so much for your feedback, and it's truly a pleasure to be your home away from home. We very much look forward to seeing you again in the near future!
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Shelley B wrote a review Apr 2020
Cambridge, Canada40 contributions5 helpful votes
Stayed for a weekend in March 2020. Requested a renovated room, as the hotel was under construction. Booked the king one bedroom. The room was so clean and smelled brand new. The decor is modern contemporary. We will definately stay here again. Excellent location, staff was awesome and decommended Brown's restaurant down the street. Excellent choice. The kitchenette had never been used all new appliances. They really over did themselves with the reno's!!
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Date of stay: March 2020
Value
Cleanliness
Service
Room Tip: We were on a higher floor as the renovated rooms were started top floors first. Very nice view of...
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Response from Doug Crosbie, Guest Services / Front Office at The Carleton Suite Hotel
Responded 24 Aug 2020
Thank you very much 705shelleyb! Unfortunately we have been closed the past few months, but are reopening on Sep. 1! We hope you're staying safe and we do hope to see you again someday! Regards, Douglas Crosbie Guest Services Manager
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ScubaZone wrote a review Feb 2020
Montreal, Canada181 contributions58 helpful votes
+1
I stayed here two nights in February. The outside temperature was unusually warm, about 5C, and the heating is hot water. With the thermostat set at 16, fan at high, the two little windows open, I was still too warm for sleeping. Not good when good sleep is the most important thing that you want in a hotel. The gym has one spinner, two treadmills, two elipitcals, one weight machine and some weights. The machines are so old that they still have iPhone 4 connections...the pool is nice with good natural lighting, nice little hot tub too. The morning buffet was good. The location of the hotel is good, the staff are friendly and efficient. Parking was easy. All in all, a pretty good stay.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Ask for a renovated room!
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1 Helpful vote
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Response from Doug Crosbie, Guest Services / Front Office at The Carleton Suite Hotel
Responded 28 Feb 2020
Thank you very much ScubaZone for your detailed feedback from your recent stay. We appreciate you taking the time to share your thoughts. Unfortunately sudden changes in temperature does affect our building at times, but we do hope that anyone suffering from temperature issues will reach out to see what we can do. We have learned a few tricks and tips over the years on how to resolve these types of concerns. The fitness centre will go through an update during the renovation process (likely later this year), and we do hope that we will get more equipment for our guests and an improved facility. We are excited to see the final results! If there was anything further that you needed assistance with, please feel more than welcomed to reach out. We hope that you might join us again in the future to see the final results! Regards, Douglas Crosbie Guest Services Manager gsm@carletonsuitehotel.com
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CatherineSands wrote a review Feb 2020
Victoria Capital Regional District, Canada65 contributions12 helpful votes
Great location and very well priced based on the local competition. Walking distance to loads of restaurants and attractions. Guests are offered great environmental incentives for not getting housekeeping every day, and suites are fully equipped so you can zip to the local grocery store and make your own meals instead of depending on restaurants. Not fancy, not luxurious, but it is clean and comfortable, and the suites are large and well appointed. Staff is very friendly and the complementary hot and cold buffet breakfast is great. Pet and kid friendly.
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Date of stay: February 2020Trip type: Travelled on business
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Response from Doug Crosbie, Guest Services / Front Office at The Carleton Suite Hotel
Responded 24 Feb 2020
Thank you very much for your review, Catherine Sands! We appreciate all the time you have taken to share your thoughts with us, and the TripAdvisor community. Just some follow-up on some of the comments for any future travelers: We are nearby to a newly opening Farm Boy grocery store, and are thrilled to provide the facilities to enjoy a home cooked meal in your suite. An insider tip: We also do your grocery shopping for you. There are forms in your suite for you to fill out. We go get everything you need and simply charge you the cost of the items purchased, no extra fees! We love to have you and your family along, kids and pets alike! Please note that there is an extra fee of $85.00/stay for any pet stays to assist in the cleaning process after you depart. Thank you again for your feedback, and please let me know if there is anything further that we can do for you!
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Tim A wrote a review Feb 2020
Windsor, Canada45 contributions50 helpful votes
Stayed here for a week long business trip. The room I had was not yet renovated unfortunately. I look forward to staying in one that is at some point. Regardless, the bed was very comfortable and it was very quiet. The room had everything that one could need from fridge, to stove, to microwave. They are very large. In fact, I don't believe I have ever stayed in a larger room anywhere. I used the gym and all the equipment I needed was there. My only constructive feedback had to do with the water temperature regulation. At least in my room, the water would get hotter and colder so I had to be careful where I set it. Perhaps the ongoing renovations will improve this. Friendly staff, great breakfast buffet, and fantastic downtown location. I will stay there again.
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Date of stay: February 2020
Rooms
Cleanliness
Service
Trip type: Travelled on business
1 Helpful vote
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Response from Doug Crosbie, General Manager at The Carleton Suite Hotel
Responded 23 Feb 2020
Thank you very much for taking the time to share your thoughts with us Tim A! We appreciate your detailed thoughts and we do hope that you will join us again someday in a newly renovated suite. We have started to get some rooms back from the crews and they're looking great! I will mention your comments to our engineering department for review with respect to the water temperatures. Should you look to make a return visit, please contact me directly for assistance. I will be sure to get you booked into a newly updated suite for your next experience. Regards, Douglas Crosbie Guest Services Manager gsm@carletonsuitehotel.com
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PRICE RANGE
US$106 - US$149 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn ottawa downtown hotel ottawa, ottawa residence inn
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
177
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Frequently Asked Questions about The Carleton Suite Hotel
Which popular attractions are close to The Carleton Suite Hotel?
Nearby attractions include Escape Manor - Queen Street (0.5 km), National War Memorial (0.3 km), and Famous Five Monument (0.5 km).
What are some of the property amenities at The Carleton Suite Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness centre.
Which room amenities are available at The Carleton Suite Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at The Carleton Suite Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to The Carleton Suite Hotel?
Conveniently located restaurants include Sansotei Ramen, Beckta Dining & Wine, and Shinka Sushi Bar.
Are there opportunities to exercise at The Carleton Suite Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is The Carleton Suite Hotel located near the city centre?
Yes, it is 0.3 km away from the centre of Ottawa.
Are any cleaning services offered at The Carleton Suite Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Carleton Suite Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Carleton Suite Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Carleton Suite Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Afrikaans.