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Overall nice hotel clean excellent location could use some update carpet and bathroom other then that very nice nice stuff Parking was kind of expensive, downtown always expensive in parking breakfast buffet was very goodMore
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Response from N R, General Manager at Residence Inn Ottawa DowntownResponded today
Thank you for your comments and we glad that you found the Hotel and the staff nice and just to inform you that the hotel will undergo renovations early next year.
Thank you for your stay and we look forward to your future...More
The Residence Inn has a great location a couple of blocks from Parliament Hill and is in walking distance of most local attractions and several restaurants. Our one-bedroom suite was huge and was clean, quiet and comfortable. The kitchen is dated but everything works. The...More
1 Thank liplord
Response from N R, General Manager at Residence Inn Ottawa DowntownResponded yesterday
Thank you for your comments after your recent stay with us.
I appreciate your comments on the Hotel and the facilities. Glad you had a comfortable stay with us while in Ottawa.We have an excellent breakfast spread and great for people with families...More
This is the best downtown hotel you will ever have the pleasure of enjoying, no question about it. The breakfast is first-rate, far better than your average RI. The fitness room is massive, with free weights and a scale, plenty of machines, even a Universal...More
Response from N R, General Manager at Residence Inn Ottawa DowntownResponded 3 days ago
We could not have been happier having you with us!! We thought that your planning from the last three months must come with some positive results!!! I am so glad that you enjoyed your time in Canada , eh? I understand that you...More
I have mixed feelings about this one. The location is great, rooms are big, windows open but it just didn’t do it for me.
Check in was meh for me. My coworker had a bubbly young lady who checked him in quickly, explained the facilities...More
1 Thank bubbelbine
Response from Doug C, Front Office Manager at Residence Inn Ottawa DowntownResponded 5 days ago
Thank you very much for your feedback, and I am extremely sorry for the shortfalls during your stay.
There is no excuse for poor service, and for staff who are not on point at all times. We do have some new team members,...More
Stayed here on Labor Day Weekend. This hotel is close to all downtown attractions in Ottawa, as well as good restaurants at Byward Market, and Nepean Street and Bank Street.
Breakfast buffet (free) is better than most Residence Inn (US) I stayed at.More
Response from N R, General Manager at Residence Inn Ottawa DowntownResponded 1 week ago
Glad you stayed with us during the labor day weekend. It gets a bit crazy being the last weekend the kids have before they go to school but happy you enjoyed your stay. Thank you for your comments on the breakfast, I really...More
Thank you very much Apocalypstyck for assisting 557sin. You are correct, our RI Mix is hosted Monday - Wednesday (times vary), where we serve a light snack to help our guests unwind after a day of exploring or working in... More
Thank you very much Apocalypstyck for assisting 557sin. You are correct, our RI Mix is hosted Monday - Wednesday (times vary), where we serve a light snack to help our guests unwind after a day of exploring or working in Ottawa. Please let us know if you need anything further.
Guest Services Manager