We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Ottawa Downtown

Visit hotel website
Traveller (112)
Room & Suite (212)
Dining (25)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Self-Serve Laundry
Wheelchair Access
Show more
Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Unlock Member Rates!
Hotel deals
Hotel packages
1,204Reviews
362Photos
15Q+A
100Room tips
Traveller rating
  • 465
  • 539
  • 149
  • 39
  • 12
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
This is my go to hotel when in Ottawa. I'm in Ottawa at least 4 times a year and stay an average of 3-4 nights on each stay. Having a suite with a separate sleeping area and kitchen facilities makes it feel more like home on an extended stay. The hotel offers a social mixer
Read more
Review collected in partnership with this hotel
Perfect location if you want to walk and enjoy winterlude. Rooms are large, nice little kitchen and comfortable beds. The breakfast buffet has a good selection and is tasty. Front desk staff was very friendly and knowledgeable.
Read more
Review collected in partnership with this hotel
I am really pleased with the hotel and the staff I have interacted with. Upon arriving at the hotel I was able to check in two hours early, (front desk is on the third floor) which was great because we travelled with our dog. The fee for the dog is $80 which cover the cleaning
Read more
Response from Doug C, Front Office Manager at Residence Inn Ottawa Downtown
Responded 1 week ago
Thank you vendyvolak! We are pleased to hear you enjoyed your Winterlude weekend in Ottawa! We were happy to be a part of your trip, and we do hope you will join us again someday. I just wanted to take a moment to clarify a few details from your review for future guests to avoid confusion: The reception is located on the 4th floor of the building, so upon arriving to the hotel, please make your way to the elevators for assistance. We are happy to have your furry family members join you for your stay. We charge an 85$ cleaning fee which helps to ensure that the next guests are guaranteed a pet free experience if this is important to them. If there is anything further that we can do for you, please let us know and we hope you had a safe trip home! Cheers, Douglas Crosbie Guest Services Manager
Read more
We stayed here for 2 days Dec 25th and 26th. Though there were not a lot of other visitors (especially on Christmas Day) we were treated very well and they moved us to a room with a better view without seeming bothered. We knew there probably wouldn't be restaurant service for
Read more
Response from N R, General Manager at Residence Inn Ottawa Downtown
Responded 2 weeks ago
Hi wcottawa, Thank you so much for your kind comments of the Hotel and the services, we really appreciate it.Christmas is usually quiet around here but we are extremely happy that your stay was good. We look forward to your stay again. With kind regards, NR
Read more
Conveniently located and with parking at a reasonable price. If you go there in the weekend, ask at the reception as it seems that there is a close by parking in the weekends that it is for free. The hotel is well mantained but the room was a bit outdated. Very clean and well
Read more
Response from N R, General Manager at Residence Inn Ottawa Downtown
Responded 14 Jan 2019
Hi chYULito, Thank you so much for your kind comments and glad your stay was to your satisfaction. I am also happy that everything was in walking distance and that does save a lot of time. We look forward to your return. With kind regards, NR
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Photo provided by managementResidence Inn Ottawa Downtown
Suite
Photo provided by managementResidence Inn Ottawa Downtown
Suite
Photo provided by managementResidence Inn Ottawa Downtown
Suite
Photo provided by managementResidence Inn Ottawa Downtown
Suite
Photo provided by managementResidence Inn Ottawa Downtown
Suite
PreviousNext
12345643
Hi there, Washer and Dryer en-suite rooms are a request only, and not something we can make a guarantee on. Please let the hotel know and we will do our best to meet this request. Regards, Douglas Crosbie Guest Services Manager
0 votes
Show all answers
Thank you very much Apocalypstyck for assisting 557sin. You are correct, our RI Mix is hosted Monday - Wednesday (times vary), where we serve a light snack to help our guests unwind after a day of exploring or working in Ottawa. Please let us know if you need anything further. Regards, Doug Crosbie Guest Services Manager
0 votes
Show all answers
Hi datgood, Thank you for choosing the Residence Inn. Our 1 bedroom suites are a good size, some upwards of 600 square feet, and there usually isn't an issue with space for a family of 3. Our suites with 2 queen beds can actually accommodate up to 6 people at times. Our corner suites are larger, and can be around 800 square feet. The living rooms in the corners are much larger, and the kitchen does have a bit more space. When we have the two bedroom suites available, they are laid out as a corner suite with the addition of a studio as the second bedroom. They are closer to 1000 square feet, and your child would have their own bedroom. Please feel free to contact me if you should you have any further questions. Douglas Crosbie Guest Services Manager
0 votes
Show all answers
Thank you OpieOP for your question. Parking is available at the hotel, as of Jan 1st, 2017 the parking charge is 23.00/night plus taxes. Prior to Jan 1st, the charge is 21.00/night plus taxes. Please let us know if you need anything further.
0 votes
PreviousNext
123
"Very good for children. Not great views anywhere on Laurier-lots of office buildings."
"corner suites are large with lots of natural light"
"the noise of the ventilation system is pretty stressing"
"corner rooms are very quiet and in my opinion superior"
"Become a Marriott Rewards Member!!!"
PreviousNext
12345620
PRICE RANGE
US$ 136 - US$ 270 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn ottawa downtown hotel ottawaottawa residence inn
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
177
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing