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Les Suites Hotel Ottawa

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Traveller (244)
Room & Suite (332)
Dining (30)
Overview
  • Excellent47%
  • Very good36%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“washer and dryer”(128 reviews)
“full kitchen”(236 reviews)
“rideau centre”(190 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Offers from Les Suites Hotel Ottawa
Offers & Announcements: BOOK DIRECT - save 20%
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Offers from Les Suites Hotel Ottawa
Offers & Announcements: BOOK DIRECT - save 20%
Hotel packages
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,850)
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48
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All reviewswasher and dryerfull kitchenrideau centrebyward marketgreat locationtwo bedroom suiteparliament hilllaundry roomhome away from homewithin walking distanceown mealslots of spaceparking garageliving areatwo blocksstreet noisepull out couch
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461 - 465 of 1,752 reviews
Reviewed 20 May 2017

They may have upgraded their lobby but not their rooms. The room smelled like it had been fumigated recently. It felt and looked old and rundown. Housekeeping came and made our beds and then left. They came back 2 hours later and said sorry we...More

Review collected in partnership with this hotel
Thank GNB55
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 22 May 2017

Dear GNB55, I do sincerely apologize that you thought your suite was rundown and the service of our Front Desk Agents and Housekeeping Team was less than expected. What you experienced is definitely not a Les Suites’ standard. Les Suites Hotel Ottawa, which is one...More

Reviewed 19 May 2017

Great location downtown, great staff, very comfortable rooms, exercise room, pool. hot tub, etc. We stayed there in May 2017, they where full but still found accommodation for us. The front desk staff were very pleasant and helpful with my booking mix up. Thanks again,...More

Review collected in partnership with this hotel
Thank Koolstra
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 22 May 2017

Dear Koolstra, Thank you for your excellent review and your continued patronage! I’m pleased that our Guest Service Manager, Steven, was able to assist you! Your recognition of our service excellence, comfortable suites, amenities and fabulous downtown location is very much appreciated and it would...More

Reviewed 19 May 2017

Arrived in Ottawa for the Tulip Festival, a very busy time, the hotel was full yet we had no sense of being rushed at any time. Staff always had time for our questions. A reservation staffer named "Aja" (hope that is spelled correctly) had handled...More

Review collected in partnership with this hotel
Thank deborahaR7472AN
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 22 May 2017

Dear Deborah, Thank you for your awesome review! Our entire Team, including our Reservations Agent, Ejja, always endeavour to find the perfect suite for our guests and I’m pleased we were able to accommodate your specific request. Ottawa is definitely the place to be for...More

Reviewed 19 May 2017

This hotel is OK, good location and reasonable space. Kitchen facilities are small but sufficient for breakfasts etc. with reasonable dishes, utensils etc. The coffee pot is very small and only holds 3-4 very small cups - should be a larger size not a "hotel"...More

Review collected in partnership with this hotel
Thank 2600C
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 22 May 2017

Dear 2600C, Thank you for your 3/5 rating and I’m pleased you enjoyed our fantastic downtown location within a short walking distance to the majority of Ottawa’s attractions! Whenever our Team is made aware that a guest is not satisfied with their suite location, we...More

Reviewed 19 May 2017

Nice location close to the Market. Room was large (actually too large for one person) with three queen-size beds. Bathroom was small and basic, but OK. Kitchen available if you want a longer stay. Check-in and out were prompt and efficient.More

Review collected in partnership with this hotel
Thank lgilroy98
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 22 May 2017

Dear lgilroy98, Thank you for your 4/5 rating and I’m so pleased you enjoyed our fantastic downtown location and spacious suites! On occasion, our one-bedroom suites will not be available and our guests are upgraded to the next suite size. I agree that the master...More

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Best Value Properties in Ottawa, Canada
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Concierge
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 116 - US$ 256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Ottawa
#15 Family Hotel in Ottawa
#16 Business Hotel in Ottawa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 116 - US$ 256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Ottawa
#15 Family Hotel in Ottawa
#16 Business Hotel in Ottawa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (244)
Room & Suite (332)
Dining (30)
Pool & Beach (11)
Amenities (10)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Julie L
20 March 2018|
Answer
Response from BestSuites | Property representative |
Dear Julie, Thank you for your inquiry! The parking garage next to the hotel does have a height restriction on 3 of the 4 floors. When you check-in, please advise the Front Desk of the height of your vehicle. If your... More
0
Votes
Julie L
20 March 2018|
Answer
Response from BestSuites | Property representative |
Dear Julie, Thank you for your inquiry. Hotwire does indicate that there is a surcharge for parking. Parking at the hotel is $23 plus taxes which is actually on the lower end of the spectrum for downtown hotel parking... More
1
Vote
occams-razor
2 December 2017|
AnswerShow all 2 answers
Response from BestSuites | Property representative |
Dear occams-razor, thank you for your question! Our Premiere One Bedroom Suites feature a Queen or King in the bedroom and then a pullout sofa bed in the living room. Our Premiere Two Bedroom Suites feature a Queen in the... More
0
Votes
Room Tips
"The parking garage is part of the hotel, so choose a higher floor to be farther away from the noise, if..."
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"Ask for something on a higher floor, for the spectacular view!"
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"Bring food. There was coffee, tea and creamers in the fridge."
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"Please get rid of the carpets, other types of flooring are available that are less prone to trap dust and..."
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