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Les Suites Hotel Ottawa

Booking.comUS$ 158*
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#12 of 67 Hotels in Ottawa
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Les Suites Hotel Ottawa
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1,336 Reviews from our TripAdvisor Community

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Showing 1,260: English reviews
Saskatoon, Canada
Reviewed 19 August 2015

We were driving from Saskatoon, Saskatchewan to Eastern Canada this past June. We reserved a two bedroom, two bathroom suite at this hotel for a couple of nights so we could visit with friends in the area and take in the sites of Ottawa. When I made the reservation after checking out the hotel on line, the desk clerk initially...

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Helpful?
Thank 211Geri
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear 211Geri, Thank you for sharing your feedback with the Trip Advisor community. Although I am very pleased that you enjoyed the spacious comfort of our condominium sized suites, and our superior location - I would appreciate an opportunity of speaking with you to discuss the challenges associated with the reservation process. Please feel free to contact me directly at...

Winnipeg, Canada
Reviewed 18 August 2015

My husband and I spent two nights at Les Suites in downtown Ottawa and loved the location and space. We went out for early morning runs along the canal - so easy to get to and beautiful scenery. We picked up coffee and breakfast from the hotel's Presse Café which was convenient and delicious. We walked to the ByWard market...

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Helpful?
1Thank Laerka
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Laerka, Thank you for your fantastic review and I’m thrilled that you and your husband enjoyed your stay with us in our spacious and well-equipped suites! I appreciate you mentioning our wonderful downtown location within a short walking distance to many attractions and our friendly Team Members. I look forward to welcoming you both back to the hotel on...

Whitchurch-Stouffville, Canada
Reviewed 17 August 2015

Checked in on a Saturday which took far too long and on travelling to our room was warned by other guests that our floor enjoyed loud parties the night before. When we got to our room, the stale smell was overwhelming so decided then and there to try and change to another floor. Front desk informed us they had no...

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Helpful?
Thank 309iani
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear 309iani, Thank you for your review and I do appreciate your comments. Over the weekend, the hotel was at full occupancy due to an adult hockey tournament in the City and I sincerely apologize that other guests disturbed your stay. Along with our regular security guards and patrols, the hotel hired additional security to ensure the hotel was quiet...

Toronto
Reviewed 17 August 2015

This is our go-to hotel in Ottawa, and we are here every couple of months or so. The combination of price and amenities and location cannot be beat in Ottawa. We LOVE how close this hotel is to the Byward Market area, and the Parliament buildings. No transit required when you stay here! You do have to pay for parking,...

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Helpful?
1Thank MaraFromToronto
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear MaraFromToronto, It’s always a pleasure to hear from our return guests and thank you for noting our amenities, location and value for money! Over the weekend, the hotel did host guests of an adult hockey tournament and I appreciate your comments that our additional security guards ensured the quiet comfort of all of our guests. Once again, thank you...

Orillia, Canada
Reviewed 15 August 2015

Pros: - great central location beside the Rideau Centre and at the entrance to the Byward Market, - large "apartment" style rooms with all the amenities, Cons: - rooms are somewhat dated and will soon require a refresh, - check-in was an extremely long and unusual process with the counter staff engaged in phone calls and other distractions,

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Helpful?
Thank mpsrent
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Mpsrent, Thank you for your 4/5 rating mentioning our great downtown location and spacious suites! When the hotel is at high occupancy and during prime check-in times, our Front Desk will be busier than normal and I do apologize for your wait. The hotel is continuing with its floor-by-floor renovation this Fall and I look forward to welcoming you...

Thunder Bay, Canada
Reviewed 13 August 2015

Let's start with the location - downtown, very close to the Rideau Centre, Byward Market, Beer Store , Metro (yes, you have a full kitchen) and LCBO - it doesn't get any better than that. Cab ride from the airport is about $35 (each way). If you read other reviews that mention panhandlers, homeless, sketchy characters in the neighbourhood -...

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Helpful?
1Thank SnowDodger
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear SnowDodger, It’s a pleasure to read your extensive review regarding your recent 4 day stay with us! Thank you for mentioning our friendly and helpful Team Members who go out of their way to ensure our guests have an excellent hospitality experience. Our downtown location is perfect for guests who just want to walk to the majority of Ottawa’s...

Toronto, Canada
Reviewed 12 August 2015

Stayed for a night for business, and was welcomed by very friendly and helpful staff. Did not expect the room to be so big and well equipped, it felt like my own apartment. I likes that they are pet friendly, and will bring my dog next time I visit. Its in a great loction close to the Byward Market and...

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Helpful?
1Thank r_debiasio
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear R_debiasio, It’s always a pleasure to hear from guests after they experience Les Suites for the first time as many are in awe of the size of our suites and how well they are equipped! Thank you for mentioning our friendly and helpful Team Members and our fantastic downtown location. I’m pleased you enjoyed your meals in the Presse...

New Westminster, Canada
Reviewed 10 August 2015

First off I stayed here at the encouragement of a close friend who lived there and had others stay there with no issue. But it seemed a little optimistic when I arrived and the front desk girl was very rude and curt. I asked how to get to the parking garage and I got this look and attitude that I...

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Helpful?
Thank m m
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear m m, Thank you for providing your feedback on your most recent stay with us. We are disappointed to learn that we did not achieve our objective of ensuring an amazing hospitality experience. Our team is focused on providing our valued guests with friendly and courteous service, and I am surprised that this did not occur in regards to...

London, Canada
Reviewed 9 August 2015

The location is good...my previous stay was 4 years ago and the experience was good...but this time was bad. When we arrived there were no towels or any paper toilet in the room. We had to request them. Furthermore, the next day when we showered...the tub was clogged...draining very slowly. On top of that, the carpet was quite old and...

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Helpful?
1Thank jorge b
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear jorge b, Thank you for sharing your feedback with the Trip Advisor community. I would greatly appreciate an opportunity to speak with you directly so that we can review your concerns and we can identify the specific suite you occupied over your stay. At your convenience, please contact me at 613-232-3200. Sincerely, Chris Pierce General Manager

Kingston, Canada
Reviewed 8 August 2015

The desk staff, as always, were so accommodating. We arrived early, our room wasn't ready, so an up-grade was offered. They bend over backwards to ensure your stay is everything hoped for. Thank you to them. We have stayed here on numerous occasions and have been pleased each and every time - walking distance to so many attractions.

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Helpful?
Thank Bill and Kelly B
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Bill and Kelly B, Thank you for sharing your feedback with the Trip Advisor community. As a repeat guest of our hotel, we are so pleased to learn that our team is consistently delivering the expected results to provide you with amazing hospitality experiences. We look forward to hosting you again in the future. Sincerely, Chris Pierce General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Presse Cafe
Cuisines: Cafe, Canadian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
When you stay at Les Suites Hotel, Ottawa, you really do have the best of everything-the luxury of a great location and the comfort of spacious elegance. Situated in the heart of downtown Ottawa, Les Suites Hotel is next door to great shopping at the Rideau Centre and surrounded by fine dining and entertainment. Ideally located near major travel routes, government offices, and popular attractions, we offer the perfect location for business travelers and leisure guests alike. Les Suites Hotel boasts spacious One Bedroom Suites (700 sq. Feet) and Two Bedroom Suites (over 1000 sq. Feet) complete with full kitchen amenities, ensuite washer & dryers, seperate living and dining room and private balconies! Arrive Empowered and Leave Refreshed! ... more   less 

Additional Information about Les Suites Hotel Ottawa

Address: les Suites Hotel 130 Besserer St, Ottawa, Ontario K1N 9M9, Canada
Region: Canada > Ontario > Ottawa
Price Range: ₹ 6,810 - ₹ 23,739 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Les Suites Hotel Ottawa 3*
Number of rooms: 240
Reservation Options:
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Also Known As:
Les Hotel Ottawa
Ottawa Les Hotel
Les Suites Ottawa
Hotel Style:
#8 Romantic Hotel in Ottawa
#16 Family Hotel in Ottawa
#16 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Les Suites Hotel Ottawa staff and other travellers.
11 questions
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Questions? Get answers from Les Suites Hotel Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ however bring your own pots, pans, cutting boards and other utensils. ”
MD288, 24 Apr 2017 | Read review
“Rooms overlooking courtyard are the best.”
103tonyg, 24 Apr 2017 | Read review
“We stayed in room 1504 - nice view.”
mardel0999, 10 Apr 2017 | Read review
“if you are staying for a few days suggest doing some groceries. fridge , stove, dish washer and also in your room you have washer and dryer. Apartment living walking distance to attractions , shopping can't miss”
TF20132013, 9 Apr 2017 | Read review
“all rooms I stayed in were quiet”
mmx824, 7 Apr 2017 | Read review
5 of 5
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US$ 158* /night
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Prices are for 1 room, 2 adults
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