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Les Suites Hotel Ottawa

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Traveller (244)
Room & Suite (332)
Dining (30)
Overview
  • Excellent47%
  • Very good36%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“washer and dryer”(128 reviews)
“full kitchen”(236 reviews)
“rideau centre”(190 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Offers from Les Suites Hotel Ottawa
Offers & Announcements: BOOK DIRECT - save 20%
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Offers from Les Suites Hotel Ottawa
Offers & Announcements: BOOK DIRECT - save 20%
Hotel packages
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,850)
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1,752 results
Traveller rating
812
621
193
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812
621
193
78
48
Show reviews that mention
All reviewswasher and dryerfull kitchenrideau centrebyward marketgreat locationtwo bedroom suiteparliament hilllaundry roomhome away from homewithin walking distanceown mealslots of spaceparking garageliving areatwo blocksstreet noisepull out couch
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1 - 5 of 1,752 reviews
Reviewed 3 days ago

Was pleasantly surprised with my stay here. Staff was top notch and my suite was super clean and so spacious. Highly recommended Les Suites. Would be a perfect score, except for few minor details. Overall was extremely comfortable and we'll takin care of.More

Review collected in partnership with this hotel
Thank atp722018
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 2 days ago

Dear Atp722018, I appreciate you taking the time to review your recent stay and share your feedback noting our awesome Team Members, comfort, cleanliness and spacious suites! It’s always wonderful to hear when guests will highly recommend our hotel. It would be an absolute pleasure...More

Hotel's Favourite
Reviewed 18 October 2017

This hotel is firstly very conveniently located, close to all the highlights a tourist wishes to explore and visit. Secondly, our requests were met at all times by the housekeeping and staffing throughout the chain of line. Every effort made was appreciated . Mostly and...More

Thank Geoklian
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 19 October 2017

Dear Geoklian, We do hope your husband is feeling much better and thank you for naming us a “5-Hearts” hotel! It’s definitely my pleasure to lead this Team of compassionate and professional hospitality employees. We do whatever we can to ensure our guests feel like...More

Reviewed 5 days ago

I had an important client video shoot in Ottawa in early April, and booked a room at Les Suites (I travelled to Ottawa the night before, rather than the morning of our project). As producer, my job was to manage everything -- the crew, the...More

Thank Tina G
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 4 days ago

Dear Tina, Thank you for your review and I’m so pleased you enjoyed our spacious suites and nice Team Members! As discussed with my colleague, Kevin, we are unable to refund/discount rates when our guests book through a third-party website. As always, we want our...More

Reviewed 5 days ago

Fantastic location, short walk to byward market and parliament. The kitchen amenities were excellent and we enjoyed the option of having a continental breakfast option. Staff was friendly and helpful. The elevators were fast, very little waiting.More

Review collected in partnership with this hotel
Thank Sheila728
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 4 days ago

Dear Sheila, Thank you so very much for your excellent review and I’m pleased you enjoyed our friendly and helpful Team Members, our well-equipped suites and our fantastic downtown location! It would be a pleasure to provide you a warm welcome back on your next...More

Reviewed 1 week ago via mobile

Love this place! Love the location, love the staff, love the pool and especially the hot tub!!! Super dog friendly too. We have a small, sweet wheaten terrier that was so welcomed by staff at front desk. Staff is professional, warm and lovely! Dog friendly,...More

Thank HelloMolly16
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 1 week ago

Dear HelloMolly16, I was elated to read your review this morning – thank you so very much! It gives me great pleasure to lead our Team of outstanding hospitality professionals and I see that two Team Members made a lasting impression on you during your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Concierge
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 118 - US$ 254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Ottawa
#15 Family Hotel in Ottawa
#16 Business Hotel in Ottawa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 118 - US$ 254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Ottawa
#15 Family Hotel in Ottawa
#16 Business Hotel in Ottawa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (244)
Room & Suite (332)
Dining (30)
Pool & Beach (11)
Amenities (10)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Julie L
20 March 2018|
Answer
Response from BestSuites | Property representative |
Dear Julie, Thank you for your inquiry! The parking garage next to the hotel does have a height restriction on 3 of the 4 floors. When you check-in, please advise the Front Desk of the height of your vehicle. If your... More
0
Votes
Julie L
20 March 2018|
Answer
Response from BestSuites | Property representative |
Dear Julie, Thank you for your inquiry. Hotwire does indicate that there is a surcharge for parking. Parking at the hotel is $23 plus taxes which is actually on the lower end of the spectrum for downtown hotel parking... More
1
Vote
occams-razor
2 December 2017|
AnswerShow all 2 answers
Response from BestSuites | Property representative |
Dear occams-razor, thank you for your question! Our Premiere One Bedroom Suites feature a Queen or King in the bedroom and then a pullout sofa bed in the living room. Our Premiere Two Bedroom Suites feature a Queen in the... More
0
Votes
Room Tips
"The parking garage is part of the hotel, so choose a higher floor to be farther away from the noise, if..."
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"Ask for something on a higher floor, for the spectacular view!"
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"Bring food. There was coffee, tea and creamers in the fridge."
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"Please get rid of the carpets, other types of flooring are available that are less prone to trap dust and..."
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