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Les Suites Hotel Ottawa

1,783 reviews
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Traveller (227)
Room & Suite (319)
Dining (26)
Overview
  • Excellent48%
  • Very good35%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“washer and dryer”(123 reviews)
“full kitchen”(227 reviews)
“rideau centre”(183 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
All hotel details
Offers from Les Suites Hotel Ottawa
Offers & Announcements: BOOK DIRECT - save 20%
Hotel packages
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Reviews (1,783)Write a Review
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785
591
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Show reviews that mention
All reviewswasher and dryerfull kitchenrideau centrebyward marketrecommend lespresse cafegreat locationtwo bedroom suiteparliament hilllaundry roomhome away from homewithin walking distancethe general managerown mealslots of spaceparking garagelarge suites
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1 - 5 of 1,688 reviews
Reviewed yesterday

Great hotel. Loved the suites, super clean. Staff couldn't have been more helpful and pleasant. Worked with me to accommodate pet (even greeted pet) and early check-in. From desk staff, to cafe staff to cleaning and facilities people everyone friendly Location can't be beat and...More

Thank mceg2018
Hotel's Favourite
Reviewed 18 October 2017

This hotel is firstly very conveniently located, close to all the highlights a tourist wishes to explore and visit. Secondly, our requests were met at all times by the housekeeping and staffing throughout the chain of line. Every effort made was appreciated . Mostly and...More

Thank Geoklian
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 19 October 2017

Dear Geoklian, We do hope your husband is feeling much better and thank you for naming us a “5-Hearts” hotel! It’s definitely my pleasure to lead this Team of compassionate and professional hospitality employees. We do whatever we can to ensure our guests feel like...More

Reviewed yesterday

Les Suites Hotel Ottawa is luxury defined. The customer service is professional, expedient and efficient. The 18th floor suite was amazing - views for miles, furniture and finishes to rival the best accommodations on the market. Les Suite did not miss a single detail. Our...More

1  Thank Peter G
Reviewed 2 days ago

Just a few blocks from the market and downtown. Great staff. Not fancy, but nice to have the kitchen amenities if travelling with family. Great spot, excellent rates. The little cafe on the main floor was perfect for breakfast, coffees and lunch.More

Thank R G
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded yesterday

Dear RG, Thank you for your excellent review and I’m so pleased you enjoyed our great Team Members, well-equipped suites, fantastic downtown location and value for money! I will pass along your kind comments regarding the Presse Café located in our lobby to their owners....More

Reviewed 3 days ago

We could not believe the size of the room, I think this was the best equipped, largest and cleanest Hotel room we've ever stayed in. Full kitchen and washer and dryer was real bonus. We left our iPad behind in the room and Abdul in...More

Thank Debora3127
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded yesterday

Dear Debora, Thank you for your fantastic review and for recognizing our Assistant Executive Housekeeper, Abdul, for his helpfulness in getting your IPad back to you! We definitely have an amazing Team at the hotel. As a non-branded independent hotel, we certainly appreciate guest recommendations...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Restaurant
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Concierge
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 128 - US$ 308 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Ottawa
#15 Family Hotel in Ottawa
#16 Business Hotel in Ottawa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 128 - US$ 308 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Ottawa
#15 Family Hotel in Ottawa
#16 Business Hotel in Ottawa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (227)
Room & Suite (319)
Dining (26)
Pool & Beach (11)
Hotel & Grounds (189)
Bathroom (11)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
occams-razor
2 December 2017|
AnswerShow all 2 answers
Response from BestSuites | Property representative |
Dear occams-razor, thank you for your question! Our Premiere One Bedroom Suites feature a Queen or King in the bedroom and then a pullout sofa bed in the living room. Our Premiere Two Bedroom Suites feature a Queen in the... More
0
Votes
occams-razor
28 November 2017|
AnswerShow all 2 answers
Response from SilMason | Reviewed this property |
Yes they do
0
Votes
ccaaa
6 June 2017|
Answer
Response from MaraFromToronto | Reviewed this property |
I don't think you have a choice. I think there is only one VIA Rail station in Ottawa and it's about a 9-minute car ride to the hotel. I am not the hotel, just a guest who loves the hotel :)
1
Vote
Room Tips
"We were in 1213, was in the corner, close to stairs, far away enough from the elevator and high enough to..."
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"The reason for the low grade on cleanliness is because some of the furniture and drapes are starting to show..."
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"During the winter, I recommend south-facing rooms"
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"Very comfortable. It could use a lift. I little dark and old decor"
Read review
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